ADRIAN ADRIAN_OTF ALEX BEN BEN_OTF BIRDIE BRUNO_TOUR DEANNE FAN GEORGE GEORGE_OTF GORAN GORAN_OTF GRAEME GRAEME_OTF JARELL JASON JORDAN KEVIN KHUBAIB LABI LABI_OTF LAURA LAURENCE MALAKYE MANDE MEL MEL_OTF MICHELE MOHAMAD NARRATOR NATHAN NEIL NEIL_OTF NIGEL PASSENGER PHONE_CALLER POLICE_OFFICER PRODUCER RADIO SADIA SANDRA SANDRA_OTF SECURITY SGP STAFF STUDENT ST_JOHNS SYD SYD_STAFF UMER WARREN WARREN_OTF GEORGE Alright Get in position now Let�s go GEORGE OTF We got a foreign dignitary arriving under special protection GEORGE OTF This is pretty important This is a really high profile movement for the Australian government GEORGE Soon as you see the motorbikes come, he�s well on his way ADRIAN Terrorism is still a very real threat, even today GORAN Just had few firearms and some ammunition in oversize It�s got telescope So, we�re not sure MICHELE Possible IED x-ray NEIL OTF It�s got all of the components that make up an explosive device LAURENCE AFP are onsite NIGEL This is where all the cool stuff happens NARRATOR every country has a gateway to the rest of the world in australia, it�s sydney airport managing 900 flights a day the most popular tourist destination in the country, 47 different airlines carry more than 35 million passengers annually orchestrating the movement of this city within a city is a monumental task from the bowels of baggage sortingto the airport�s 24 seven nerve centre30,000 people work around the clock to keep sydney airport running safelyand on timesuper 0430hrsthe early morning rush period is well under way at sydney airport super sandra maure, duty shift supervisor sandra�s biggest challenge is the sheer number of passengers coming through security on average, over 1000 passengers will pass through the security gates at terminal 1 international every hour the security screening officers are looking for dangerous items, potential weapons, and explosives carry on liquids on a flight have been severely restricted since 2006 in the wake of an attempted terrorist plot to down an aircraft using liquid explosives as sydney airport passengers continue on their journeys super integrated operations centre the integrated operations centre oversees all activities in the nine square kilometres and three terminals of the airport precinct this means movement of people as well as aircraft, and making sure everything is secure super labinot bala, ioc security a call has come through to inform security at the ioc of a potential danger at the flight transfer x-ray a black bag was x-rayed at security screening and something that appears to be a handgun was detected the australian federal police have also been informed the police question the passenger and search their bag and sandra updates the ioc with their findings super michele parker, ioc duty manager/airport controller but before long, another dangerous item is detected at the same x-ray lane sandra informs labi that a dangerous item has been found in a passenger�s carry on bag as this is a security issue, australian federal police stationed at the airport will also attend a passenger transiting from a domestic to an international flight had their bag rescreened by security and a weapon was found the item was confiscated by police and the passenger was allowed to continue to her flight as the gateway to to australia, sydney airport is a port of entry for foreign dignitaries and their airport experience is very different to ordinary passengers inside, terminal supervisor mel gets one of the airport's two vip rooms ready for a special arrival super mel mazzeo, terminal supervisor and outside, duty manager george will be escorting the vip through the airport terminalsuper t1 international super george fotiou, terminal duty manager as a head of government, the prime minister of singapore requires extra layers of security the integrated operations centre will also closely monitor the prime minister�s movementssuper laurence veness, ioc duty manager high profile movements such as foreign government ministers put extra pressure on airport operations to ensure security is impeccable all bags are x-rayed as per standard security procedure super adrian, checked baggage services any potential threat must be investigated immediately super goranco trajkosko, cbs supervisor all they know is that the gun owner flew into sydney�and is now somewhere in the airport a rush bag could mean an unaccompanied bag�making the owner even more difficult to locate at security screening, another suspicious item has been detected in a passenger�s bag, and a screening officer has activated the duress alarm super t1 international staff in the integrated operations centre are quick to respond super neil chamberlain, snp control room security an ied is an improvised explosive device there is no tolerance for doubt when public safety is at stake a cache of guns and ammunition has been discovered in a passenger�s checked baggage but at checked baggage security, they don�t know who owns the weapons or where they are going super adrian, checked baggage services super t1 international outside, george and the vip escort team are standing by for the arrival of the singaporean prime minister the royal australian air force jet carrying the prime minister of singapore has just landed and is taxi-ing towards the apron where the police escort is waiting at checked baggage security, goran is still attempting to identify the owner of the rifles using the limited information from the bags� tags goran needs to urgently find which flight the owner of the guns is taking to new zealand at this point, the gun owner is somewhere inside sydney airport the singapore pm�s motorcade is heading for the international terminal goran and his team have made a breakthrough in the case of the missing gun owner with information coming to light that the passenger is booked on a qantas flight headed to new zealand super goran, checked baggage security the airline has also confirmed that the passenger lodged a firearms declaration and everything is in order the case of the missing gun owner has been solved but there are still concerns over the discovery of a potential improvised explosive device super integrated operations centre a passenger�s bag was found to contain items that could be used to make an ied with the xray lane now closed, the passenger is being questioned by police who make a surprising discovery super neil chamberlain, snp control room security the passenger handed the ornament back to family members still in the airport and continued to their flight super t1 international outside the international terminal, george welcomes the singapore pm super george fotiou, terminal duty manager after a safe passage through sydney airport, the prime minister of singapore is safely on his way home super griffith nsw at griffith regional airport, 13 special vips are about to take off on a flight to sydneythe young travellers are from the tirkandi inaburra cultural and development centretirkandi is a place where first nations teenagers from western nsw can learn from each other and strengthen their cultural identity super graeme cotton, ceo - tirkandi inaburra centre some of the boys have never flown before super malakye 13 years old super ben curphey future care manager tirkandi takeoff has gone smoothly but malakye�s still making up his mind about flying as the regional flight continues on track to sydney�sydney airport�s runways are busy as usual with so many passengers coming through�airport staff must be prepared to respond to any situation super integrated operations centre in the ioc, a call comes through about a medical emergency in terminal 2 super 1119hrssuper t2 domestic duty manager warren and terminal supervisor laura head to the taxi bay to investigate super warren burden, terminal duty manager super laura minna, terminal supervisor upon arriving at the taxi rank, they find no sign of anyone in distress with the whereabouts of the reported patient a mystery, the team at the ioc search their security cameras in an attempt to find the person then the cctv reveals something happening at a different terminal the patient is on the ground being attended by passersby but the team can�t tell how serious her condition issuper 1222hrssuper t2 domesticsuper t3 domestic warren and laura are quick to coordinate the first aid responsesuper integrated operations centre with the patient�s condition believed to be critical, they will be transported to hospital straight awaysuper warren burden, terminal duty manager super 1351hrshigh up in the clouds between griffith and sydneythirteen boys from the outback indigenous school tirkandi are getting the vip treatment some of the boys are flying for the first time super ben curphey, future care manager tirkandi with sydney�s beaches coming into view, they are close to their destination and landing safely back on land and the reviews are in super malakye 13 years old these 13 boys are a tiny part of more than 35 million passengers passing through sydney's domestic terminals each year all passengers have one thing in common they must pass through security screening super t3 domesticand a key part of this, is the explosive trace detection test the test screens for minute residues left behind after a person has handled explosives microscopic trace residues are collected by a swab�then analysed using ion mobility spectrometry � a highly sensitive trace detector, accurate in detecting military, commercial and homemade explosives the process takes less than 10 seconds at least ten passengers return a double positive result every day super nathan hill, security coordinator checked baggage services are alerted� they need to re-examine the x-rays of the passenger�s checked bags for dangerous items when no weapons or threat are detected� the passengers are free to gonot everyone is happy to cooperate super khubaib, aviation screening officer super sadia, aviation screening officer passengers are randomly selected for the test by the walk through metal detector when the machine lights up�the passenger is selected and with the screening being a game of chance� an unlikely series of coincidences� can lead to passenger frustration� and angerthrough a combination of patience and empathy� security supervisor sandra has managed to diffuse the situation the evening rush is well underway �super t1 internationalat terminal 1 departures area, hundreds of passengers are getting ready to depart to one of the 27 countries with direct connections to sydney airportsuper 1943hrsbut there�s one very high profile departure scheduled for tokyo, japan leaving at 935 this eveningsuper george fotiou, terminal duty managersuper t2 domesticsuper t1 internationalsuper 2010hrswhile bruno makes his way to the airport, george is assisting his tour manager with checking in all the bagsbut there's one more thing george must deal with before the artist arrives the paparrazzi when the airport hosts popular personalities such as socceroos star matthew ryan� the crowds and the media can cause safety issues with that taken care of�george rehearses the facilitation plan with the team everyone's in position� super integrated operations centre including mel bruno�s tour van finally arrives super 2032hrsafter a no fuss passage through sydney airport�bruno mars� flight to haneda airport tokyo�departed on time there are an average of 48 aircraft movements every operational hour�bringing 35 million passengers a year through the airport SANDRA Okay, guys We�re gonna be busy, now DEANNE Sydney Airport Emergency Line WARREN We need an ambulance MANDE They�ve got CPR being performed on a passenger KEVIN When you see green, that�s good When you see red, we�re in trouble LABI If you don�t know where you are, I can�t find you JORDAN So, I�ve called the police NIGEL There�s 24 hours a day, 7 days a week MICHELE We have a possible explosion WARREN The firies are on their way NATHAN We have to get it right, every single time SANDRA OTF Oh, my God, there it�s very busy We�re getting multiple flights checking in And they�re all lining up to come through to go to the gates for boarding SANDRA Azim, who are you gonna send to seamless? SANDRA OTF My name is SANDRA and I�m a Duty Shift Supervisor here at Central Screening at Sydney International Airport I love it I love it every day SANDRA We�ve got 671 passengers coming through now SANDRA Good morning SYD STAFF Morning! SANDRA OTF Nothing that�s a threat will get to the plane SANDRA Remove your jackets, guys When you�re ready, please SANDRA Who�s bag? Whose bag guys? Your bag, sir? Alright When you�re ready, pick up your items and I�ll meet you on this side I need to check your bag okay? SANDRA Okay, water, you can�t take that through Sorry, no, you can�t SANDRA So, you�ve got a liquid in here That�s too big, that�s not allowed to go through, okay? SANDRA I�m just gonna take a few things out of your bag While I�m checking the bag, you�re not allowed to touch the bag SANDRA OTF We�re here to enforce the rules and regulations of the Aviation Security If a passenger becomes aggressive and I see that that passenger is not fit to be on the flight, he will not fly LAURENCE Hello, Operations It�s LAURENCE LABI Older gentleman He's got a black vest on He's got grey hair, black pants LABI OTF We respond pretty much to everything in the airport LABI Security One He's gone up to departures, guys I'll keep you posted See if I see him walking out LABI OTF Every day there's different incidents MOHAMAD We�ve got a lost child PC Gate 57 LABI OTF You just don't know what is going to happen next So, we're always prepared, as a team, to always tackle when issues occur MOHAMAD Yes? X-ray number? PHONE CALLER Location is x-ray one MOHAMAD International? Is that international? LABI Please advise the guys on the floor, give us a call in the Control Room MOHAMAD Yep X-ray number one We�ve got an image of a gun MICHELE It doesn�t matter what it is, we have to respond in a timely manner, that�s our job We take them all seriously SANDRA Yeah [PHONE RINGS] Good morning? MICHELE Oh, hi SANDRA I need some assistance if you can help please There�s a possible gun pictured coming through the screening If you head down� SANDRA Alright Yeah Alright MICHELE Thank you Okay bye Bye Bye PHONE CALLER Any other information? MOHAMAD No, that�s all I have at the moment PHONE CALLER You don�t have any pax details, mate? MOHAMAD No, not yet MICHELE We live in a country where we're very strict with our gun rules We take it very seriously and that�s why AFP gets called and they attend ASAP LABI Okay Update for everyone MICHELE As it turned out, this gun was just a little handmade toy and it was basically confiscated by the AFP and the passengers could go on their way SANDRA Okay, no problem Alright, thanks MICHELE We always have to get AFP, we always have to be safer than sorry Why our security screening is so great at hitting the duress button to ensure that the boys get the response of AFP straight away SANDRA It�s always for the passenger's safety Zero tolerance here SANDRA Hello, SANDRA speaking Yes, yes, yes Did you rescreen the bag? Okay Did you also call the Federal Police? Let me call the control room, okay? LABI Security Operations this is LABI SANDRA LABI, it�s SANDRA SANDRA I'll give you the details when I get down there LABI Yeah, okay Details? Nothing at all at the moment? SANDRA No, nothing Nothing at all LABI Just Let us know please ASAP SANDRA I�m on my way down there LABI No worries I�ll call AFP Alright, go on Bye, bye, bye LABI We're keeping a camera on x-ray number one and recording all details and obviously we keep cameras just so- make sure that there is no any sort of disturbance from the passenger and if it does escalate, then, you know, we�ll escalate it to the with AFP as well SANDRA OTF Okay So, this is a knuckle duster You can do a lot of damage with this It's a prohibited weapon PRODUCER It�s a very odd object SANDRA OTF Yes, it is It's a female having the knuckleduster and usually, females carry it for protection, especially if they go overseas but here in New South Wales, we are not allowed to have this with us So, I need to speak to her now I need to talk to the passenger SANDRA Hello Do you have your last boarding pass with you? SANDRA Is there a reason why you are carrying these this? Did you know that this is a knuckle duster? PASSENGER Oh, yes SANDRA Oh, you do know Yeah Yeah We have called the Federal Police Won�t be long SANDRA OTF At the moment, the female passenger, she knows that she's in a bit of trouble So, we�ll just wait and see SANDRA So, what was the outcome? POLICE OFFICER So, it�s just there for self defence She�s got a clean history and everything and we�ve seized it just to destroy it SANDRA Yeah? POLICE OFFICER Yeah No issues SANDRA Alright Okay POLICE OFFICER Sweet, thanks guys SANDRA Alright Thank you SANDRA My responsibility is to keep passengers safe The last thing you want is for something illegal to be carrying on a flight MEL OTF We do have a lot of dignitaries that come through It gives them the opportunity to be a little bit more discreet GEORGE OTF We've got a foreign dignitary arriving under special protection We have the Prime Minister of Singapore that's flying out today This is pretty important for a really high profile movement for the Australian Government GEORGE In about 20 minutes time, or thereabouts, the Singapore Prime Minister will be landing over at domestic six ALEX Yep GEORGE He�s going to get a police motorcade over to the International Terminal GEORGE OTF Yeah we've got extra staff, we�ve got police, we have Australian Border Force We have an area here for him GEORGE I've spoken to the Police The Police are ready Prime Minister and Cabinet Crew all ready to go The motorcade will pull up just over here GEORGE OTF The area has been cordoned off, but no one is allowed in or out It'll be very quick As soon as he comes, he�ll disembark the car, we take him via the terminal into the Singapore Lounge LAURENCE He actually flew in yesterday, went to Canberra, and then today he's come back from Canberra and he's going to be flying back home through the International TerminalGo aheadSecurity 7, it�s Security 1 We have to be one hundred percent with these bags One hundred percent focused Since 9/11, airports around the world have boosted their security and terrorism is still a very real threat, even todayWe just had a few firearms and some ammunition down at oversize GORAN OTF We have to search in our system to find out where they belong to, like which airline, which passenger�s name and all this information GORAN Have a look on the- SECURITY STAFF This is FS one GORAN I�m not sure, I try already 6 Try 6376, that�s a Singapore 6377? SECURITY STAFF Yeah GORAN Or 6378 GORAN Harry? These firearms and ammunition here, where they come from? Do they have any indication of firearm, like tags on it? Nothing at all?They�re going on which flight?You hold all the items?Okay look, I search but they got no BSM�s for this What flight is going because I put this tag number, it�s not coming, nothing GORAN OTF Right now I don�t know where this firearm and ammunition going, and which flight and who it belongs to Because these bags are rush bags Rush bags mean, sometimes they can travel on their own or they missed their flight So then they got another tag GORAN Look I received some guns and ammunition But this is a rush tag, you know? So when it�s a rush tag, I can�t really tell what the flight number it is and the person�s name GORAN OTF This is a pain in the ass NEIL Michele ? MICHELE Yes? NEIL Possible IED X Ray- MICHELE Where? NEIL At T1 International, Lane 8 MICHELE I�ll just send someone up darling NEIL OTF We just had a duress activation on X Ray 8 in our main screening area Passenger�s come through there�s been something that they�ve not been a hundred percent able to identify NEIL Possible IED? Copy Alright, calling AFP NEIL OTF It�s got all of the components that make up a possible IED which is an explosive device so Some cellulose or it might be alcohol, there�ll be some wires, there�ll be, what looks like a detonator And there�ll be some sort of timer device or a battery Some sort of power source So when you�ve got all of those components together, that�s when you�ll hit the duress button and get this investigated thoroughly NEIL OTF They leave it in the X Ray tunnel, while we call the AFP to come and investigate that further That line will be shut down until the Australian Federal Police can determine if there�s any threat there LAURENCE AFP are onsite ADRIAN OTF We�re just heading into out to the IEG just to take a look at this ammunition and the firearms ADRIAN So, yeah Here�s the firearms here Looks like we got some ammunition also GORAN It�s like a telescope and so we�re not sure That�s why we worry about it, you know? PRODUCER That�s a big scope, isn�t it? GORAN Mmm Okay, let�s make sure let me try Emirates, then ADRIAN Our current problem is that we just gotta find the owner PRODUCER Any luck? GORAN Not yet ADRIAN The passenger came off from another flight and they�re just trying to locate him GORAN They come off on that flight but maybe he�s but it�s going on a different flight Copy They come off Probably they come from Emirates, they�re going to New Zealand ADRIAN Obviously, we need have to investigate all these things We don�t compromise on safety GEORGE Has the RAAF landed? Okay, beautiful Not gate 11 They're gonna go out universal and come straight out and then come to VA Seamless here and we�re I�m gonna take �em from the footpath ALEX That guy there�s gonna let him in GEORGE Yep ALEX The bikes and all that GEORGE Yeah, exactly right You�ll see the motorbike come Soon as you see the motorbikes come, he�s well on his way PHONE CALLER Air New Zealand? GORAN Good morning, GORAN here from checked baggage PHONE CALLER Yep? GORAN Look I received some guns and ammunition, but this is a rush tag, you know? So, when it�s a rush tag I can�t really tell what the flight number is and the person�s name Looks to be they�re going to New Zealand so maybe, by any chance, they�re going to one of your flights? Can you search in your system? PHONE CALLER Yeah, sure GORAN They have like, three guns and three bags of ammunition, I think PHONE CALLER From Auckland to Christchurch, they�re on our flight They must�ve been on another airline from Sydney GORAN Okay GEORGE All right get in position now Let's go Put our game faces on GORAN This�oh, this is for Qantas? UMER Yeah Qantas GORAN So, this passenger has been checked in ammunition and guns a gun Yeah, just talk to them at the counters upstairs and ask them what�s happening GORAN So, it�s been declared to you guys? PHONE CALLER It has been declared GORAN Yeah So, it�s fine We�re gonna let it go GORAN OTF The items, the guns and the bullets, have been declared to them and they�re happy to let it go ADRIAN We just received confirmation from the Qantas Duty Manager The passenger is on a Qantas flight These are hunting rifles These items have been declared, so it�s fine, so we�re just gonna let these go PRODUCER Bit of a relief hey? ADRIAN Yes, yeah NEIL At T1 International, we�ve had a duress activation on our main screening Lane 8 Possible IED ADRIAN OTF IED�s, Improvised Explosive Devices, they�re the main terrorist sort of threat to the aircraft MICHELE I�ll go back and have a look and see what our next fight is MICHELE Yup Okay, alright, I�ll do that Thanks, Chris Cheers NEIL OTF The culprit item was actually a Christmas ornament It was a religious item, actually This particular one had wires in it and also a power source at the base and it was also full of alcohol The quantity of the alcohol, the volume of it was too large to go on the an International flight NEIL OTF The festive season is just around the corner So, we might get a few more of these ornaments like this that come through and trigger alarms MICHELET hank god for coffee, that�s all I can say Double shot piccolo, every time! GEORGE Hello, my friend SGP Hello GEORGE How do you do? Come through After you, ma�am GEORGE OTF From an airport perspective? This is the last place that he first sees when he lands in Australia and the last place that he sees leaving Australia So, we make sure that everything is a seamless facilitation JARELL Okay I�ll go middle MALAKYE, you go near the window Us three will go in a row MALAKYE You can have window seat, I insist GRAEME OTF So, the boys go an end of term trip where they fly them to Sydney, which is, for some of these young boys, an experience of a lifetime, many of them not been before Many of them concerned about flying JARELL Man, it�s gonna be pretty good, hey? I�m havin� fun Oh, I�m cheering! MALAKYE Yeah I don�t wanna get on that plane PRODUCER What are you worried about? MALAKYE If it like, crashes down in� STUDENT Nah, we�re not gonna crash MALAKYE, trust me, once we�re you�re in the air, it�s real exciting STUDENT When you�re up there? Look out of the window, and you�ll see all the clouds! GRAEME OTF Tirkandi is an organisation that runs cultural development programs for 12 to 15 year old boys Originally, Tirkandi was designed to minimise the incarceration rate of teenage boys BEN OTF The big items that the boys learn out here are culture, Aboriginal culture So they learn some Aboriginal dances, learn how to make their own didgeridoo, life and living skills They go to school out here There's a school on site because It's very, very important that the boys get to learn about their Aboriginal culture because if they don't learn it and then it doesn't get passed on to the next generation BEN C�mon boys, let�s go! BEN OTF My first time, I do remember I guess I was a little bit frightened at the start too; you�ve never been on a plane before MALAKYE Thanks for the trip GRAEME Enjoy! GRAEME OTF A lot of them are battling with it but they�ll overcome that nerves The whole thing about the Tirkandi Inaburra and the Boys to Men program is about, is becoming more resilient So, this is just another step in achieving those goals STUDENT This is a cool plane, loving the window seat JARELL Look at this! JARELL I love this! This is the best experience BEN And that's probably one of the best parts about working out at Tirkandi, you get to be part of these experiences with these boys PRODUCER How�s it going? MALAKYE We can go down now JARELL We�re in heaven This is heaven MICHELE Emergency line MICHELE speaking Yep Let�s go What do you got? PHONE CALLER We�ve got someone in the recovery position MICHELE Tango One, Echo One WARREN Go ahead for Tango RADIO Just had a call from one of the girls saying that there's something happening down at the taxi holding bay MANDE Landside Two, Charlie Two PASSENGER Down where the taxi rank is opposite there as you drive through? There's someone on the concrete who passed out WARREN Alright Thank you WARREN Sorry, sir WARREN OTF The passenger upstairs in departures said that he came through the arrivals area and saw a passenger passed out on the concrete So, we are just trying to work out exactly where he is out in front of the Terminal So, LAURA is just getting the medical kit LAURA I�m the first response So, if I get there before the ambulance I'm administering First Aid So, I�ll just go there, make sure the passenger�s okay, try to comfort them WARREN - It could be someone that's ill Over medicated Anything WARREN I haven't seen anyone over there WARREN OTF They said the taxi holding area Taxi drop off area and pick up area Nothing there No one across the road WARREN Have you guys seen anyone passed out on the floor around here? SYD STAFF Passed out on the ground floor? No, sorry WARREN I just got a call, a passenger upstairs said they found someone or saw someone that passed out but we can't locate that passenger So� WARREN Hey, guys You haven't seen anyone passed out lately on the ground? STAFF No WARREN Anyone passed out? No? STAFF Not here WARREN No? WARREN OTF Sometimes you're told someone's unconscious and when you get there, they not, you know? Sometimes you�re told someone is conscious and breathing and you get there and they're not and you never know until you get there MICHELE Hey Landside Two, how are you going? What's happening? WARREN We're down here and there's no one here We're asking people down here if they've seen anyone on the ground and no one's seen anyone passed out MICHELE Tango Two, Echo One WARREN Go ahead for Tango Two MANDE I'm not able to see anything on the cameras at the moment Usually they huddle around to whoever the person is and I can't see any huddling MICHELE I couldn't find anything Couldn't see anything on the cameras We covered the whole precinct MICHELE MANDE, bring it up and make a PA and just say �Can somebody call us if they require an ambulance?� MANDE Yeah Good afternoon, drivers Anybody aware of a medical emergency happening in the taxi holding area, call us immediately Thank you MICHELE A passenger walked in and said to our staff �There's somebody unconscious� So, we're just trying to find out maybe where they are MANDE Security reviewed it We've reviewed it We've made announcements, TS has attended WARREN Checked everywhere and no one could be found MICHELE Okay, let's move on Non-event You guys can't see anything so we�re all good, yeah? WARREN A bit of a false alarm MANDE Yeah, I�ve got this camera here MICHELE T3? MANDE Yeah MICHELE Camera number? MANDE The one that looks at Shiers Avenue MANDE Is she on the floor there? MICHELE Oh god Okay RADIO That patient that we were just looking for Currently she�s over at T3 not T2 LAURA Exactly where at T3? RADIO Ground floor� WARREN Okay RADIO Entrance to the T3 terminal WARREN OTF That passenger that we were told had collapsed by a passenger Terminal 2 Someone's actually found them and they�re not at Terminal 2, they�re at Terminal 3 So, a completely different terminal LAURA Copy, we�ll make our way there WARREN OTF So, now we know the exact location WARREN So, we�ve got ST JOHNS�s Ambulance here So, they're looking at her at the moment ST JOHNS Do you take any medication? WARREN I think we need an ambulance MANDE Go ahead? LAURA We have located a woman at Terminal the Accessible Pick Up at T3 We�re here with her now with ST JOHNS's Ambulance She's slightly disoriented and unable to stand on her feet Unsteady LAURA She is conscious, is breathing but ST JOHNS�s believes she may be having a stroke MANDE Possible stroke? LAURA If we could get an Ambulance on the way Straight away, please MANDE I will pass that on immediately to the ambos, thank you so much MICHELE I�m ringing them, darl MANDE Thank you MICHELE Keith Smith Avenue, Terminal 3, Arrivals level They believe she�s having a stroke WARREN Just over here at Terminal 3 ST JOHNS Tell me where you are? Tell me where you are right now? WARREN The Ambulance is already here WARREN OTF We've seen quite a lot of medicals here over the years Different types of medicals too as well Kind of everything happens at an airport but it's a good place to be We've got lots of trained staff We've got first aid, we've got defibs, we've got medical supplies everywhere Ambos aren't too far away We've got the Firies on the Ramp Air Site So, there�s so much, there�s lots of help at the airport if required JARELL I feel like I�m in space! BIRDIE Yeah, we�ve either got a soy crisp mix or a sticky date biscuit JARELL Can I have a crisp mix egg? BIRDIE Yeah, the crisp mix? JARELL Thank you MALAKYE It feels like we�re just gonna fall every now and then BEN The boys are enjoying a bit of a snack now So, we�ll be in Sydney soon for and I guess the landing, we�ll see how we go with that JARELL Jet ski on blue waters! Jet ski! JARELL Sit back, get back, get back! STUDENT We�re on the runway! STUDENT Let�s go! STUDENT Ah, that was actual nice but, MALAKYE, did you like it? STUDENT Come on, this was a bit better than you thought it would be JARELL That was actually mad Like, oh my god I am not a virgin of flying anymore! JASON It was really good Made my guts turn a little bit but it was fun! [LAUGHS] BEN Yeah, we're finally here We made it It was a smooth landing JARELL Ah! Well Ohh, my legs are cramped! BEN Watch your head BEN OTF Some have been to the airport in Sydney but then there�s�most of them haven't So, that's going to be a massive eye opener for especially the boys that have been on a little bit more remote in regional areas but have never�probably never been to Sydney before JARELL That's my bag! PRODUCER What do you think of�what do you think of Sydney Airport? JARELL It�s massive! PRODUCER And what do you reckon? Are you going to fly again or are you going to stick to cars? MALAKYE Oh, I guess I�ll go again JARELL It was just mad I have to say it That�s all I have to say, it was the best JASON When you hit turbulence, it feels like you have no legs like they just went through the roof JARELL Yeah MALAKYE It was fun but scary at the same time JASON I reckon it was just fun not scary SADIA Thank you KHUBAIB Are you familiar with this? Have you done this one before? It�s a random check for explosive traces SADIA I will just take a sample from your bag inside, outside, and your clothes, okay? PASSENGER Yep, no problems at all SADIA Thank you KHUBAIB I�m just going to put this through the machine, won�t be long okay? NATHAN Is that a positive here? SYD STAFF Is this your bag? NATHAN OTF When a person is tested positive for explosives, we need to do two more times WILLIAM So, just because it alarmed twice, we need to do one more breakdown [?] Empty your pockets please sir NATHAN OTF If second time is positive, that means we need to clear the passengers by way of physically clearing We also have to physically sight their bags GORAN CBS control GORAN? NATHAN You get the call-back from CBS? UMER Yep NATHAN It's all clear? UMER All clear NATHAN All right NATHAN OTF If you come in contact with fertiliser or gunpowder, so like, you just come back from the shooting range You have a gunpowder residue You've been to New Year's Eve? There's fireworks, all the residue on them? Most likely they will get tested positive for explosives SADIA When you�re ready with your bag and everything just come and see- PASSENGER How long does it take because I�m running late? SADIA Oh, I�ll be really, really quick with you [PASSENGER Okay] Thank you KHUBAIB OTF People sometimes turn up at Domestic Terminals very late SADIA OTF They said, �Oh, I'm running late My flight is boarding I�m going to miss my flight� Just ten seconds for the result You have to do it Because if you're not doing it? You can't come inside SADIA OTF People think it�s not random, they�re targeted but to be honest, it�s a random check KHUBAIB OTF Now the machine selects the people on a constant random basis People come up and say �Every time! Why do I get selected every time?� Then people get upset NATHAN You explained to the passengers that, yeah? Okay Alright SADIA OTF At the end of the day you might be missing a flight by doing all the dramas! GUARD You�re not listening to what I�m trying to tell you SANDRA What's happening? PASSENGER You�re telling me it�s random and that's what we've been told for the fifth time, sir! GUARD That means it is true! SANDRA OTF At the moment we have we�re having a passenger that's been very upset because the husband got selected for the Explosives Trace Detection He's a bit anxious PASSENGER Every time we come- SANDRA Okay, ma�am Ma�am, first of all, first of all PASSENGER Yes, I know, but we are under pressure! SANDRA Yeah, well, you know, either talk to us properly or just keep going on your way PASSENGER Okay, okay, all of you started all that idea, we are talking properly Okay? SANDRA Well, you're raising your voice a bit PASSENGER I�m not raising my voice SANDRA Yeah PASSENGER I'm listening My voice is soft here SANDRA Okay? PASSENGER We are trying to tell you that every time we come to the airport, my husband is being selected for the scan SANDRA Mhmm PASSENGER This is a harassment SANDRA A harassment? PASSENGER 2 Yes! It is a harrassment PASSENGER And we are going to legally file and complain that this is an harassment because we can't understand that it's so random And my husband is picked every time SANDRA Okay Even I get selected every day, every time I come into work, every time I come in from my break, I get selected SANDRA OTF I understand how they�re feeling and I empathise with them We just need passengers to understand that we don't profile here It's just a random selection PASSENGER Why is the scanner doing this? SANDRA It�s not the scanner, it�s the walk through metal detector PASSENGER 2 Yeah? SANDRA The walk through alarms every time someone comes through If my guard is doing one person, as soon as he finishes one person, he goes, he- he will go and select the next person that's alarming Okay? Unfortunately, if it is you all the time, it's just a coincidence SANDRA It�s all for the safety It's always for the safety of you guys PASSENGER I understand Yeah Thank you for listening to us SANDRA Anyways, You're welcome PASSENGER Sorry for the frustrations SANDRA No, no, that's alright You�re welcome I understand I understand Yeah We want you guys to come through here And be safe and get to your destination safe Okay? PASSENGER Thank you See you back in a month SANDRA All right Bye bye Bye bye GEORGE Yeah I�m going in through the staff door, I�m gonna take him through the security screening point and then take him straight to the aircraft GEORGE OTF Just here on the curb side at International Terminal Just waiting for a VIP to arrive Bruno Mars is flying out tonight for his world concert The great MEL I believe is a big fan of his He�s across the road at Domestic looking after things for me over there And I'm going to sort of make his night MEL Good evening, Sydney Airport, MEL speaking GEORGE Hello MELly, it's GEORGE Hey listen, just a question MEL Yes? GEORGE If you had a chance to facilitate any top celebrities, who do you reckon it would be? MEL Okay number one? I would say BRUNO Mars GEORGE Now how�s about this, right I�ve got something for you tonight MEL Really? GEORGE I'll make arrangements for you to come over from the Domestic Terminal to come and assist me with the facilitation MEL I can only assume who it might be? [WINKS AT THE CAMERA] GEORGE Absolutely BRUNO Mars, my friend MEL Ah get out! I�m going to get all nervous I won�t know what to say! GEORGE I�ll help you! MEL I�m getting the hippy hippy shakes already! GEORGE Don�t get the hippy hippy shakes, you�re gonna be fine MEL Fantastic Can't wait! GEORGE My pleasure! MEL See ya! Bye! GEORGE Ciao! Bye Bye GEORGE OTF He�s beside himself MEL Oh, George! GEORGE OTF Mel�s beside himself BRUNO TOUR MANAGER We prefer to board last I�d like to get them here as late as possible What�s the latest they can get here? SYD STAFF Boarding starts at 915, but I think all the passengers will be on at around 930 GEORGE He had about nine suitcases that we had to check in That's all done now All it is now is just waiting for BRUNO to arrive at the airport, so we can facilitate him through GEORGE Do you know where he�s gone? GEORGE OTF And I won't have any sort of anybody, let alone a VIP, get trampled on because the paparazzi wants that money shot GEORGE Hey, keep your distance Please follow the rules PAPARAZZI Sure GEORGE Still got- we�ve still got a lot of people in the terminal [PAPARAZZI Yeah] Alright Thank you GEORGE OTF One paparazzi spoken to GEORGE So you�ll be at the doors ALEX will be at the screening point I�ll come in with Mel Let�s keep him happy eh? MEL Thanks very much for the lift MEL OTF Made it! [THUMBS UP] MANDE OTF Just watching and waiting for BRUNO Mars as well [LAUGHS] MEL OTF My first superstar facilitation So a little bit nervous, a bit apprehensive GEORGE ALEX is gonna call me when he�s coming up MEL Ah here we go GEORGE Let's get ready for BRUNO MEL Alright GEORGE Okay MELly you follow me, okay? MEL Yeah GEORGE Good FAN Can I get an autograph? BRUNO Yeah, why not What�s your name? FAN Michael I went to your show on Friday and Saturday BRUNO Was I good? FAN Awesome You�re so talented [BRUNO Thank you] FAN Thank you so much GEORGE Hello BRUNO Nice to see you, my friend BRUNO Hi, how are you? GEORGE Nice to meet you We're going to look after you now all the way through BRUNO Thank you FAN Hey can I get a quick selfie? BRUNO I've got to run, Boss Sorry about that, thank you GEORGE No he�s got to run, yeah So we're just going to do a face to passport here, BRUNO Right here MEL OTF We uh, escorted BRUNO from curb side to the check in counter It was great to see him He looks like a pretty cool bloke FAN 2 Yeah I went to your show both nights, please Thank you so much, it�s signed by Mark as well BRUNO Oh, is it really? FAN 2 Thank you so much It was lovely to see you Friday and Saturday night�s show were so incredible I know, my kids went It was unbelievable GEORGE I know, my kids went It was unbelievable FAN 2 Oh did your kids go as well? Thank you so much, I can�t wait to see you when you�re back in Sydney Thank you Bruno GEORGE Thank you Thank you No worries MEL OTF Oh, look, this is the icing on the cake, as they say Great way to finish off my shift Amazing He didn�t want too much bother Minimal fuss We tried to keep it that way Wasn't in too much of a talkative mood but again, I get that Wanted a photo, unfortunately BRUNO wasn�t up for photos today GEORGE I�m gonna see you on the other side of the customs, okay? FINAL PRODUCTION SCRIPT Inside Sydney Airport 36