ALAN ALLAN BRUNO COACH DELORES INSERT LEILA MARY MATILDA NOTE PHILIP RICHARD SERGIO BRUNO I need a cup of coffee. BRUNO Some days don't go right BRUNO This morning, Leila comes up to me and says: "Bruno, I'd like you to take care of Marrakesh. BRUNO I'll give you all the information later." BRUNO And she walks away, just like that. BRUNO Crazy, right? BRUNO The worst part is that I'm sure she thinks it's a great idea! BRUNO But Marrakesh, there's no way! I'm busy. I have tons of processes to learn. BRUNO I've got people lined up to see me. I can't even pick up my kids up from school. BRUNO BRUNO I have to tell her. BRUNO She needs to understand I can't do everything, right? MATILDA Are you meeting with Leila? BRUNO I'm seeing her at Two. MATILDA Good luck. I don't know what's wrong with her, but she only listens to one out of two words. BRUNO Don't worry. BRUNO I know how to work her. LEILA Bruno, I'm glad we're meeting. We need to finalize a few things on the Marrakesh project, and then we have other things to see afterward. BRUNO I don't want Marrakesh. LEILA What? BRUNO I don't want Marrakesh. It's too much work. I can't do it. LEILA II looked at your schedule and you BRUNO That's your schedule, not mine. BRUNO I know my workload and I know that I can't do Marrakesh! LEILA Bruno, listen , I gave Marseilles to Matilda, because you can't go down there and I understand why it's a problem for you. LEILA I'm taking your situation into consideration. LEILA But you understand that I can't give her Marrakesh on top of Marseilles! BRUNO That's your problem, not mine. BRUNO To each his own work. BRUNO What else did you want to talk about? BRUNO So BRUNO what do you think? BRUNO If she insists, that means she doesn't understand anything. MATILDA So, tell me what happened. MATILDA She didn't insist? MATILDA Tell me! BRUNO I'd BRUNO I'd like to talk about Marrakesh, Leila. LEILA Yes, that's a great idea. We need to work on that project. LEILA The processes aren't properly defined over there. LEILA It's way too long. BRUNO Well BRUNO in fact BRUNO what I wanted to say was BRUNO you know that I'm not as fast as I'd like to be. BRUNO Purchases isn't at all like what I used to do. BRUNO You know? BRUNO All my life, I've been an IT maintenance guy. BRUNO I was good at it. BRUNO Here, I'm learning every day and I'm not one hundred percent efficient yet. BRUNO And then there's also that weekly half day of training with Allan, LEILA We all have very busy schedules but you have to choose your priorities. That's how we can make a difference! BRUNO Yes, but my training, my training is over in a month.It might be complicated for me to take on a new project before hand. LEILA No, on the contrary. LEILA Marrakesh is the perfect project for you to start working on. LEILA Plus, I verified your schedule, and you can easily take this on. BRUNO Yes, BRUNO BRUNO Yeah, butmaybe you couldif you give me an extra month, I'll feel, I'll feel more at ease and maybe I'll be able to do Marrakesh. LEILA Maybe you can or are you sure you can? BRUNO Maybe. LEILA Let me tell you, LEILA you don't have enough confidence in yourself. LEILA Everyone here knows you're gonna make it. LEILA So just do it! BRUNO You don't understand what I'm saying LEILA Of course I understand what you're saying! LEILA But if I tell you you're going to succeed, then you're going to succeed! LEILA Get started and give me a report on Monday. MATILDA What'd she say? BRUNO This is crazy! BRUNO She wants a report on Monday. BRUNO Why not cross the Mediterranean in a canoe while she's at it! BRUNO I swear MATILDA What are you gonna do? BRUNO Nothing. BRUNO I don't know. BRUNO BRUNO I'm working. I haven't had time to think about it. Plus I need to find someone to take the kids to school. BRUNO Would you be available to do it? NOTE DOUBLON AVEC SERGIO I'm sure it was Philip's idea. You know how he is. SERGIO He probably went to every department asking for each reference list, and then sticks it under our noses. ALAN What's wrong with our reference lists? SERGIO All of our references are different. SERGIO Philip wants us to unify them all. SERGIO A single purchase department, a single reference list, it's as easy as that. ALAN But the problem is that we all have different families of products. SERGIO That's what I told him. SERGIO And frankly, it's been like this for years and it's always worked for us. SERGIO But apparently, it's a priority. SERGIO Plus, when he's decided something, it has to be done. I'm sure he must have been a steamroller in a previous life. SERGIO So, wanna go have lunch? ALAN Who is he going to give the reference list job to? SERGIO See, that's why I'm telling you about it. SERGIO He hasn't decided yet. SERGIO You, Bruno, Matilda, he's doesn't know. SERGIO So, if I were you, I'd make an effort over the next few days, okay? SERGIO That could be something really good for you if he chooses you. SERGIO SERGIO But you know nothing. MATILDA How do I know? MATILDA I heard Leila and Sergio talk about it. MATILDA He is the manager of the other purchase department. MATILDA It's gonna be so cool. I'll go see every department and ask them what they want on their reference list, MATILDA and I'll compile it all. MATILDA yeah, it's complicated, but that's why it's cool! MATILDA w-w-w-ww-w-w-ait, I'd be working directly with Philip! MATILDA Yes, I'm serious! MATILDA BRUNO So I can talk about it? BRUNO You're right, after this mission, I'll have gone through every department. BRUNO That's exactly what I needed. BRUNO As an IT, I can tell you I've read tones of reference lists. BRUNO It can't be difficult to create one. MATILDA I love your jacket. It's not at all my style, but on you, it's really very elegant! LEILA Thanks, that's very nice. LEILA So, Matilda, I have a small mission for you. MATILDA Sure. MATILDA What is it? LEILA There have been many claims sent internally to Sergio's department concerning the servicing contracts of our suppliers. MATILDA Some people can be so complicated. MATILDA You don't negotiate servicing contracts to lower the prices, and as soon as there's a problem, it's your fault. MATILDA Or when you include servicing, they complain about the service. LEILA Whatever. LEILA What I would like for you to do is review all of our suppliers contracts. LEILA I don't want us to be caught off guard on this. MATILDA That's what you want me to do? LEILA Yes. I want you to summarize all of the conditions and list the contentious clauses. We'll review them together. Okay? MATILDA WellI thought you were gonna ask me something else. MATILDA MATILDA Let me think a second. LEILA Don't feel like you're being pressured. It's not urgent. We're anticipating. MATILDA Do you want me to check all the suppliers, or just the old ones. LEILA You start with the old contracts and you move up to the more recent ones. MATILDA I'm sure there are many I don't know. MATILDA I'm curious to see their contracts. LEILA ALAN Philip, may I speak with you? PHILIP Hello, Allan. ALAN Hello. PHILIP I'm in a hurry. Can we talk later? ALAN Okay, I'll be real quick. I wanted to give you the monthly chart. Sergio was a little busy this week and he asked me to do it for him. PHILIP Very good. Thank you. ALAN Did you see how well we did with the Drumond negotiation? PHILIP Minus eight percent, right? ALAN Yes. I had them bid against each other. We've been working together for over ten years, they were afraid of losing us. PHILIP Very good Allan. That's how it should be done. There are no guaranteed incomes here. Everybody's the same. ALAN Yes, that's exactly what I've always said. ALAN I also wanted to talk to you about a problem with the PHILIP I'm sorry, I really have to go. Let's talk later in my office with Sergio, okay? ALAN yes, okay. PHILIP Perfect. ALAN Okay. PHILIP See you later. Bye. BRUNO Why do I always get stuck with this kind of stuff? MATILDA Is there a problem? BRUNO No, there are only solutions apparently! MATILDA Even in Dreamland, you know that isn't true. BRUNO Maybe because in Dreamland, they also have a purchase department! MATILDA Can I help you? BRUNO No, I don't think so. BRUNO I have all this data to input by tonight. BRUNO I'm not gonna bug you with that . MATILDA Well, I have some spare time, we can split it in half. BRUNO Are you sure? Because it's not the most fun thing to do. MATILDA What do you think they had me do before when I was in training? MATILDA I've spent more time on Excel than you on your video games. BRUNO Okay, BRUNO I'd like that if you really don't mind. MATILDA You got it. BRUNO Yes, Leila, I'm almost finished. BRUNO Good thing Matilda helped me input all this or I'd still be on it. BRUNO BRUNO I'll be there in ten minutes. ALAN Really! She's been here less than a year and they ask her to take care of unifying all the reference lists? ALAN Don't you find that a bit unfair? BRUNO I didn't really want to take care of it anyway. LEILA I reserved a conference room. Remember, we wanted to compare our notes. SERGIO Oh, yeah, you mean the suppliers list. Yes, of course I remember. SERGIO Do you want coffee? SERGIO I really need a strong one. SERGIO LEILA Something's bothering you today, am I right? SERGIO SERGIO It's Philip. SERGIO You should've seen how he spoke to me yesterday, it really disturbed me. SERGIO Why on earth Sergio are we still working with Damiano? Their prices are higher than everyone else's and they're frequently late with deliveries! SERGIO SERGIO In fact, he's spying on me! LEILA Don't you think you're exaggerating a little bit? LEILA We have to move forward with this file. He's not going to tippytoe around you to speak to you. LEILA And you should be use to it, seeing how, how direct and hard you are with your own team. SERGIO No, that's different. I've worked for over thirty years in this company. SERGIO He has no right to speak to me the way he does. LEILA Ok let's get back to what we're here for. SERGIO Yeah, you're right, SERGIO let's get back to our lists. LEILA Okay, here, I've edited a list of all suppliers you need to deal with first, so you should look at that. LEILA LEILA I noticed that Damiano's on here, you know that you're gonna have to call them. SERGIO Yes, I was gonna call them anyway. SERGIO SERGIO But we've been working with them for so long. LEILA LEILA Yeah, you really are a pro with customer relationships. SERGIO Well, relationships need to be nurtured, SERGIO whether they be with clients or suppliers. SERGIO It's essential! SERGIO I've done it for years! SERGIO And that's how things are done. LEILA Yeah, well, you know, times have changed. You have to adapt. Nowadays, you really need to nurture the shareholders. LEILA Anyway, here you go, so do you think we can move forward with this list, unless you have another idea. SERGIO Well, the assessment isn't that catastrophic. SERGIO SERGIO I propose that we have a meeting with Philip to talk about it and then we'll see. LEILA If you want. PHILIP So you wanted us to talk about the streamlining of our suppliers list. PHILIP Sergio, you may start. SERGIO Okay, with pleasure. PHILIP Now I don't know exactly what you had in mind, but for me, there's only one way to do this. We need to agree on and establish an efficient way of working. SERGIO For me, there's no reason to be alarmed. SERGIO We're in control of everything. SERGIO In fact, SERGIO Leila already has a report: SERGIO a list of our portfolio suppliers we need to deal with first. SERGIO We start calling them up today to review the situation, and all should fall into place quickly. PHILIP That's not at all how I want to go about it. PHILIP First of all, I want an action plan with different steps and quantified ..objectives. LEILA We've planned that. We'll send you a global progress report and then afterward, we'll PHILIP For now, what I need from you are weekly individual progress reports and nothing else. PHILIP I need to be able to have precise facts and figures to report back to the board members who have asked me to rectify the situation by reducing costs drastically. PHILIP So, I'll be expecting from you, and I insist, that you submit to me your action plan no later than tomorrow. PHILIP Okay? SERGIO Why is he like that? SERGIO Doesn't he trust us anymore? SERGIO He knows that when efforts are needed, I'm never the last in line. SERGIO It'll be sorted out in a week. We don't need to waste time writing memos. SERGIO Everything's in here. LEILA You sound like a broken record. LEILA Philip has told us repeatedly that we have little time to improve our suppliers circuit. The orders come from higher up! We need to change our qualification procedures and that's it. SERGIO You need to trust me, everything will go well. SERGIO I've already seen this kind of situation and you don't solve them with a bunch of paper. LEILA Fine. But if you don't mind, I'll establish a procedure for both of us, with different steps and various objectives, and we'll submit it to Philip. SERGIO What's the use! SERGIO Well, if it makes you feel better, we can go over it tomorrow? LEILA You and I really don't have the same training. LEILA Okay, what's wrong. LEILA Did all the servers crash and we don't have any backups? LEILA What is it? BRUNO It's about the database queries programed for this weekend. LEILA Oh yeah. LEILA And you can't come in to work on them? BRUNO Yes, I can. BRUNO But I checked and it can't all be done in one weekend. BRUNO BRUNO And I have Monday off to compensate. LEILA Yeah, I see. LEILA So what do we do? BRUNO I don't know. BRUNO BRUNO I can come in early Tuesday morning to finish. BRUNO Everything should be done by noon. LEILA What will the situation be like on Monday and Tuesday morning? BRUNO Not all the queries will have been executed, so part of the data won't be validated. BRUNO Could you give me some kind of order in which you want me to work? BRUNO I'll send an email and tell everyone not to work on the database before Tuesday noon. LEILA I'll take care of the email, but Tuesday at noon, you're sure, right? I can count on it. BRUNO LEILA Okay, let review which ones are a priority. LEILA BRUNO I know what you're thinking. BRUNO BRUNO This will disrupt the proper functioning of the service. BRUNO I tried everything to avoid this interruption. LEILA No, don't worry. And stop feeling guilty for something that not your fault. We'll manage. We've already faced similar situations. BRUNO Tell them I can't do it any faster. LEILA Everybody knows that there are emergencies so let me review the priorities and I'll tell you. PHILIP Come in. LEILA I'm five minutes early. PHILIP Good, I don't have a lot of time. PHILIP LEILA What did you want to talk to me about? PHILIP I've thought about the conversation we had with Sergio and I feel that he's not really motivated. PHILIP The action plan that I requested, I know you're the one who wrote it. LEILA Well, we did it together. PHILIP I really doubt that. LEILA We reviewed it together. PHILIP Not the same thing. PHILIP Leila. PHILIP I'd like to trust you with a mission: PHILIP I want you to establish the streamlining process of the suppliers as well as all ad-hoc procedures. LEILA And what would Sergio be doing in this project? PHILIP We'll think about him later. PHILIP First, I need to tell you about your mission. PHILIP We don't have a lot of time. So we'll need to be very efficient. PHILIP We'll determine two advancement points per week PHILIP and I want you to send me project documents twenty four hours before. Okay for you? PHILIP The documents you sent me last week PHILIP were exactly what I wanted. PHILIP Your recommendations are good. We're going to use them. LEILA That's wonderful news. PHILIP If you need additional information, just ask me, I'll give it to you, we'll save time. PHILIP Leila PHILIP you're the person who corresponds perfectly for this type of mission. LEILA Mission accepted. Thank you for having chosen me, boss. LEILA Of course I'm happy I was chosen. LEILA But it's kind of strange that he's not included in this project. LEILA What do you mean I changed my mind? LEILA I know, you're right, he's not very accommodating with the boss, but this is tricky, I don't want to get on his bad side. LEILA Yes of course I know what I want. LEILA I want to work with Philip and be a real partner. LEILA Okay, wait. I'll call you tonight and I promise we'll talk about something else. Okay, talk to you later, bro. PHILIP What kind of report is this. PHILIP PHILIP These supplier reportings are vague, PHILIP these purchase orders are sloppy and the numbers don't make sense. PHILIP How can he work in these conditions. PHILIP He's in charge of production supplies. PHILIP It's a position that requires precision, rigor and personal investment. PHILIP PHILIP He has an excellent relationship with all his suppliers, but that's no longer enough. PHILIP PHILIP He manages six people, not counting Allan. If he handles his team like he writes his reports, then I'm really going to have to change his way of doing things. PHILIP plus his commissioning is totally off, it's unacceptable. PHILIP Hello, Annie? PHILIP Could you please ask Sergio to come see me? PHILIP Yes, right away if he's here. PHILIP Thank you Annie. SERGIO Can you believe it! I've worked here for years and no one's ever said that to me! SERGIO Apparently, I'm disorganized. SERGIO SERGIO Talk about confidence! I mean he's seen my results! He knows I'm the best! SERGIO SERGIO Yes. SERGIO But who better than me knows purchases? Who? SERGIO Yeah, and I don't need to wave my arms in the air to prove to everyone that I'm good, unlike a certain SERGIO It doesn't matter, ever since they split the department in two, nothing's right. SERGIO Sure, it's easy to give all the responsibilities to the younger ones, but wait and see what they'll do with them. SERGIO Yes, yes, yes, yes, I'm listening, yes. SERGIO Yes, I know, I'm sure there's a way to work things out, yeah. SERGIO Oh, well of course he can trust me! SERGIO Well, if he wants me to rationalize my methods, then I'll rationalize my methods! SERGIO I'm going to pressure my team so that they reduce costs even more before the end of the year, SERGIO and I'll check up on them one a week, yeah, sure, why not! SERGIO And if he wants reports, well then I'll give him reports! SERGIO SERGIO yeah, because SERGIO when Philip leaves, his job is for me. SERGIO SERGIO That's the least I could expect right? PHILIP Come in. LEILA Philip, can I see you a second? PHILIP Yes, come in, please. LEILA I'll be quick. LEILA Don't ask me how she found out, but Matilda just informed me that one of the suppliers that I selected sometimes uses undeclared workers. LEILA I didn't do a big enough background check on them. PHILIP I always felt there was something fishy about that company. PHILIP I'm glad you came and told me. LEILA If it's true, then we need to stop working with them. LEILA I'm going to call them and ask them to meet with us. Do you want to be there? PHILIP You don't need me for something like that. PHILIP However, if you feel you need to stop working with this supplier, tell me and I'll call them up myself. LEILA Perfect. I'll keep you posted. PHILIP Thank you Leila. LEILA You're welcome. PHILIP Sergio, where's that memo I asked you to write? SERGIO The one on the list of suppliers that we need to evaluate? PHILIP SERGIO Well, I'm still working on it. SERGIO I've asked my team to give me a new report. SERGIO I don't have everything yet, but will pretty soon. PHILIP Sergio, I asked that the memo be ready for today, not for next week. SERGIO Yes But, I didn't have the time. SERGIO I focused on our clients, that's more important, isn't it? PHILIP Yes, it's important. PHILIP But knowing how to manage your team is important as well. PHILIP Obtaining what you need from them quickly is also in your job description. PHILIP Especially when reporting to me. PHILIP If we do everything with a week's delay, then the company won't be able to keep afloat, you understand? SERGIO It's not because I didn't turn in one report that the company's gonna close. PHILIP Well of course not, but it disrupts the department and I don't want that. PHILIP Sergio, you need to re motivate your team. PHILIP And you need to exchange ideas with them more often. PHILIP If you don't tell them clearly what you want, or if you're not firm enough with them, how do you want them to properly work for you? PHILIP What I want is for them to answer your demands and for you to answer mine. PHILIP It's simple, isn't it? SERGIO Yes, of course, if you present it like that, then yes, it's simple. SERGIO But I believe that the best way is to trust people. SERGIO And no matter how they decide to work. PHILIP Yes, I agree with the idea when all goes well. PHILIP But, lately, it's not the case. PHILIP So get to work. PHILIP I want that memo on my desk tomorrow morning. PHILIP See you tomorrow. SERGIO Okay, goodbye. SERGIO No, no, this is good. SERGIO SERGIO Really very very good. SERGIO This memo is perfect. SERGIO I'm very happy. Everyone took into account what I asked for. SERGIO Laetitia really did a very good job. SERGIO It's perfect, it's clean, just what I wanted. SERGIO Thank you once again. Great job! SERGIO Oh, by the way, SERGIO Could you please organize a weekly meeting according to everyone's schedule. I'd like us to assess our progress each week. ALAN No problem. I'll ask everybody and get back to you with different time slots. SERGIO Perfect. SERGIO I'll tell you after how my meeting went. ALAN SERGIO I brought you my report on the suppliers we have a problem with. PHILIP Ah, thank you. PHILIP Have a seat, please. PHILIP Oh, that's very interesting. PHILIP What about your action plan to reduce late deliveries. SERGIO We really worked on it with the guys. SERGIO And we all agreed on a single strategy to use with suppliers who deliver non-compliant products. SERGIO We noticed that it's been happening more and more often. SERGIO SERGIO So we need to do something or else it'll just keep on getting worse. PHILIP Yes, very good. PHILIP Okay, let me read this report entirely and I'll get back to you. SERGIO Oh, and if you have anything to add or any questions, talk to me first. SERGIO They're all waiting to get started. PHILIP I'll do that. Thank you Sergio. PHILIP Human resources calling me, what a surprise! PHILIP You want to talk about raising salaries? PHILIP About the Talent Management Program? PHILIP That's even better. PHILIP Well I'm very happy to learn that the group thinks that there is hidden talent in the Purchase Department. PHILIP A potential candidate in my team? PHILIP Oh yes, I have an incredible colleague who would be absolutely perfect for your program. PHILIP I've already spoke to you about her. PHILIP Leila Delheb. PHILIP She's a very smart woman, unbeatable on the technical side, PHILIP and on top, she's already proven herself in her former job. PHILIP She's a bit too strict in her management, she could probably be a little more easy going. PHILIP In fact, I'm pushing her to change. PHILIP But I'm sure your program could help her become even better. PHILIP Ambitious, yes, she is. PHILIP You know, I don't really have a lot of super stars on my team, but Leila, I do recommend her. PHILIP Plus, it would be a very positive sign for our company. PHILIP Don't get me wrong, I want to keep her. PHILIP Okay. PHILIP Thanks, you'll keep me informed of the next steps. PHILIP That's great, okay, thanks, bye. PHILIP PHILIP Do you remember what we said about team management last time we did your company evaluation? PHILIP You'll need to work on that specific aspect Leila, and I'll help you. LEILA Yes, LEILA we spoke about it. I need to be more easy going, I need to do everything to make them evolve, PHILIP I know, it not easy every day. But you need to evolve, and now, you have to evolve. PHILIP All you need to do is PHILIP move to the next level, PHILIP and then aim even higher. PHILIP PHILIP For example by replacing me. PHILIP Well not right away, thank you very much. PHILIP Human Resources PHILIP gave me yesterday a document. It's a training program PHILIP for advanced management. Do you think that this is something that could help you? LEILA To be honest, I don't know. LEILA In theory, I know all this. LEILA but I think I need something more concrete, or LEILA maybe PHILIP change teams? PHILIP Leila, we can't always choose with whom we want to work. PHILIP andyou're going to have to learn to be patience. But I can understand that seeing something different could be good for you. PHILIP Have you heard about the "Sustained Growth Program" organized by Management? PHILIP The Assistant Director wants me to be part of the steering Committee. PHILIP PHILIP How would you like to be the representative of our Department at this steering committee. PHILIP It would allow you to meet new people and work with the Assistant Director. LEILA With pleasure. PHILIP Well, then, be just as efficient as you are with us and all will go well. PHILIP Just one thing, keep me updated PHILIP and don't make any decision for our department without having checked with me. PHILIP Deal? LEILA Deal! PHILIP Leila, I officially declare you "High Potential" for our company and thus for our department. PHILIP You’re a star for us now. PHILIP Therefore you don't need me to handle the small problem you have with Bruno. PHILIP You'll just need to tell me when the case is closed. PHILIP Okay. PHILIP Bravo and best of luck. PHILIP Have a seat Leila if you please. PHILIP You know, I'm not supposed to tell you, but I've decided to enter you in the companies «High Potential" Program. PHILIP This is the beginning of a beautiful career. PHILIP Yes, I think you can thank me. PHILIP For the details, see with Human Resources. PHILIP But we can talk about it if you want. PHILIP Okay, PHILIP Go get'em! PHILIP Oh, Leila, I wanted to tell you PHILIP no, forget it. PHILIP No, you're doing great, keep it up. PHILIP You're fine. PHILIP PHILIP Have a seat Leila if you please. PHILIP I didn't want to tell you before, but I recommended to the Head of Human Resources that you should integrate into the company's "High Potential" Program. PHILIP No, no, you're welcome, please don't thank me. PHILIP You'll see, there are a lot of perks to being a "High Potential", but in exchange, the company expects a lot from you. PHILIP Do you remember what we were saying about team management during our last company evaluation? PHILIP You'll need to work on that. PHILIP I'll help you. SERGIO So SERGIO how's it going with the Tang file. ALAN I just finished it. ALAN I cee-cee'd you. SERGIO Well, that's good news to my ears. SERGIO Congratulations. SERGIO SERGIO Finally, SERGIO except for Enzo, SERGIO this turned out to be a great project. ALAN ALAN That's one way of putting it. He really complicated things. ALAN I hope you're not the one who hired him. SERGIO ALAN If you only knew all the excuses he gave me regarding those synthesis reports. ALAN First, he wanted to do them the other way around, then he wanted me to give them to someone else, ALAN as if I had ten people available! SERGIO but soon you'll have your own ten people team. ALAN we'll see ALAN Well, I was firm with him. ALAN I go see him a week later ALAN only to discover ALAN that he's done nothing! SERGIO Well that's a classic. Then you go see him the week after that and discover he's done everything the wrong way. ALAN Exactly! It took me two hours to figure out what he was trying to do. ALAN It wasn't completely idiotic, mind you, but ALAN not at all what I had asked. ALAN Took me two hours to rectify it. ALAN Frankly, if I could get rid of him, I would. SERGIO you'd find another just the same. SERGIO or even worse! ALAN Yeah, you're right. ALAN Well anyway, if I had done it myself, it would have taken me half a day, but it took me a whole day just to understand how it took him two weeks to do nothing. ALAN With people like him, you don't feel like giving them work. SERGIO SERGIO So finally, you only need to finish the quarterly reports before you go on vacation. ALAN SERGIO Why don't you ask Enzo to do them. ALAN Don't make me laugh. ALAN I've thought about it and it's cutting it close. ALAN Sandra is overworked, ALAN with Henry, I'm afraid it's going to be the same story as last time. ALAN ALAN I know, I could always ask Fred, but I'll have to spend hours explaining it to him. ALAN No, no, I'll do them by myself, right before leaving, it's possible. SERGIO Listen to me, SERGIO let Fred do it. ALAN No thanks, I want to relax on vacation. SERGIO And I want everything to go smoothly here while you’re away, okay? SERGIO SERGIO because if ever Management Control has a question, will you take care of it from your ski resort? ALAN Of course I will, but there won't be any questions if I do the report. NOTE DOUBLONS BOUCLE SERGIO I'm serious Allan. SERGIO You work a lot and I'm not complaining but enough with the report, you need to delegate. SERGIO First off, you can't carry on at this rhythm, SERGIO Second, I need you for something more important SERGIO and third, sorry to sound so negative, but if ever you break a leg, we're stuck in a hard spot. ALAN But you know how difficult it is with Sandra or Enzo! SERGIO Then do something differently! SERGIO Remember how difficult it was the first time I gave you the quarterly reports to do, hmm? ALAN But that was diff ALAN ALAN Fine! Okay, I'll think about it, but, but not tonight. That's it, that's enough. Okay, see ya! LEILA LEILA Hi Allan. Do you want to come run with me today? ALAN No, I have work to finish before leaving on vacation. ALAN Hey, come here, I need to tell you something. ALAN Sergio wants me to give the quarterly reports to someone on my team. ALAN But I hate delegating my work! ALAN Tell me, how do you do it with Matilda or Bruno. ALAN Frankly, I couldn't give one of my file to either one of them. LEILA I know what you mean, the first time I gave Bruno a file to handle, I almost cried. LEILA He only wanted to do it his way, you know. ALAN Yeah, and I can just imagine Matilda: ALAN "Well no, I didn't do it, you didn't tell me" ALAN "I wasn't supposed to do this, but I did because it was fun!" LEILA Yeah, that's pretty close. LEILA But in the end, we were able to work it out and I was able to find a routine with each one. ALAN Really? ALAN Can't wait for you to tell me. LEILA LEILA The secret with Bruno LEILA is to divide the mission into smaller goals. ALAN Okay. LEILA I let him do however he wants, and then I set up a meeting to see if the first goal is reached. LEILA and usually, that's when he shows me he's understood everything, LEILA and if it isn't the case, or if I wasn't clear enough, which can happen, well we go through it again. ALAN ALAN And with Matilda? LEILA LEILA With Matilda, what's difficult is finding out i-i-i-if she's truly understood the importance of the mission LEILA and estimating the time it's gonna take her, LEILA because either, she does nothing, LEILA or she is quickly overwhelmed by the work. ALAN Yeah, but how do you estimate how long it's going to take her. LEILA LEILA Well, for thatI just finally understood. LEILA In fact, what you have to do it is, in the beginning, LEILA you have to work with her, while letting her discover. ALAN Yeah ALAN Okay. LEILA If you prefer, we, we lay out the path together. ALAN LEILA andgenerally, after a while, well she figures out the best path to follow is mine. ALAN LEILA I say that but it's not always true, once she went through internet and she surprised me! LEILA Yea-yeah! LEILA MATILDA You wanted to see me? LEILA Yes, it's regarding the consumables file. LEILA We had planned on reviewing your progress, remember? LEILA Were you able to create a first suppliers' balance sheet like we talked about? MATILDA Yes, of course, I even did more than that. You want to see? LEILA Well, of course, show me. LEILA Everything seems to be perfect. LEILA Butyou didn't put anything here for the quality. MATILDA Well, in fact, I didn't understand. MATILDA Do you want all the comments from the reporting or only just a few. MATILDA Because, if it's that, I don't know which ones interest you. LEILA I told you, it's a quality report. LEILA So you extract from the report all quality comments. LEILA And since it's a summary, you sum it up. MATILDA Oh, okay. MATILDA Said like that, of course it's obvious. LEILA You should have told me that you hadn't understood. LEILA Hi little brother, it's me. LEILA How are you? LEILA Yea-yeah, everything's good, I'm still at work. LEILA Philip's asked me to take care of a new collaborator. LEILA He needs me to motivate him. LEILA Why? Well because, because he hasn't worked in a long time. LEILA and LEILA well, in fact, before he used to be an IT maintenance guy, LEILA but he had a really bad accident and now he's in a wheelchair. LEILA yeah. LEILA LEILA No, it won't be easy. LEILA and on top of it, he doesn't know any of our department's processes. LEILA It'll be the first time he's in a purchase department and he difficult to deal with. LEILA LEILA yeah. LEILA yea-yeah. LEILA Before he use to be totally independent and now he gonna end up spending all day behind a desk with his boss in the same room on top of it. LEILA LEILA No, I know, it's not gonna be easy for him either. LEILA yeah, I don't know how to go about this. LEILA We'll see. LEILA I'll find a way, like usual. LEILA You see, that's how it works. LEILA If you want my opinion, the job is really interesting. LEILA Not that it wasn't interesting before, but since Philip's re-organization, we've redefined the position and I find the job to be even more complete. BRUNO More complete? Really? LEILA Of course, because you're job isn't limited to managing the suppliers database. LEILA You're gonna have different actions to coordinate. LEILA Most important, you're gonna discover the heart of our business, and that's what counts! BRUNO Yeah, well, first I have to learn all LEILA But you will learn! LEILA And we're here to help you learn! LEILA I'm sure you'll have absolutely no problem with it. LEILA You'll see, we're gonna give you personalized objectives because it's important to have truly motivating objectives.. INSERT ONE WEEK LATER LEILA So, how's it going? LEILA Are you able to follow our procedures? BRUNO It's a lot of information all at once. BRUNO My head's ready to explode! BRUNO BRUNO The procedure aren't the problem. LEILA So tell me what's wrong. BRUNO well BRUNO you see, BRUNO before I was, I was independent. BRUNO I saw people and felt responsible for the quality of their hardware. BRUNO But now BRUNO I do as I'm told and I don't even know why I do it. BRUNO BRUNO and BRUNO and when, and when LEILA Okay, I understand. LEILA what we're gonna do is review one by one your objectives. After that, all will be more clear. BRUNO LEILA I thought about what you said. LEILA And I realized something. LEILA I realized I didn't even know what you liked about your job. BRUNO Well, everything. LEILA Come on Bruno, I'm serious. LEILA I mean, what do you enjoy doing? LEILA What would LEILA What would you absolutely not want to give up. BRUNO I have no idea BRUNO I need to see people, that's for sure. BRUNO BRUNO I also need to feel like I'm in control of my work. LEILA LEILA You want more freedom. BRUNO Yeah, you can say that. BRUNO But I don't want to ask for too much. BRUNO If I had a desk adapted to my wheelchair, that'd be great! LEILA Oh, come on, don't turn that into a problem, it's only a desk. BRUNO Yeah, but I can't work like this. BRUNO Obviously, that's something you don't understand. BRUNO Maybe that's why you think I don't work well. LEILA What makes you say that? BRUNO You never give me any responsibilities. BRUNO Matilda! BRUNO Hey look! BRUNO Come on look! BRUNO Hey, don't you think my new desk is great! MATILDA Yeah, well, your desk isn't going to do your work. BRUNO BRUNO Look at this. BRUNO I have everything at arm's length. BRUNO No need to backup. BRUNO Isn't it great? MATILDA BRUNO MATILDA So, Leila finally gave you the project you wanted. MATILDA You're happy, right? BRUNO Yeah. BRUNO Yeah, it's great. BRUNO BRUNO BRUNO BRUNO I'm not sure how to go about it. BRUNO But I'm sure it's gonna be great. BRUNO It's exactly what I asked for. MATILDA Wow, I can't get over how happy you look. MATILDA BRUNO No, I am happy, it's a great project. BRUNO I just need time to go through the whole file. BRUNO Where on earth is that blasted estimate. BRUNO It was here an hour ago! It didn't just disappear! BRUNO It's impossible to do what they're asking. I'll never make it! BRUNO I don't have time. LEILA Do you need some help Bruno? BRUNO No, I can manage. MATILDA If he wants, I can help him. MATILDA I've already finished my biding offer. BRUNO Thanks a lot, but I don't want to waste your time. LEILA Come on Bruno, tell us how we can help and we'll both get to it. BRUNO Okay, fine, BRUNO but first, we need to go get coffee. BRUNO Who drop this file off on my desk? LEILA I did. LEILA It's an urgent request from production. LEILA I asked Matilda but she told me that last time you took care of this supplier. BRUNO Oh yeah, she said that? LEILA Why? It's not true? BRUNO Yeah, sure, it's true. LEILA Okay, great. I'll let you deal with them. BRUNO I didn't say I was gonna deal with them again. BRUNO I'm not competent in this field. BRUNO I did it last time only as a favor. BRUNO But I won't be the Good Samaritan this time. BRUNO Here. BRUNO Give it to Allan. LEILA But, that's not really his job. BRUNO Well then give it to someone else. LEILA Come on Bruno, it'd be a lot easier for everyone if BRUNO if I would take? BRUNO Let me tell you what will happen if I take this file BRUNO and I make a mistake. BRUNO You'll come and yell at me and you'd be right. BRUNO So no way. BRUNO Ask someone else. LEILA PHILIP Okay, I'm not going to beat around the bush but our projections for next year are really very bad. So the message is clear, we need to reduce costs to preserve our margin. PHILIP The financial officer has determined that we need to increase our gain by four percent. SERGIO Minus four? SERGIO on top of this year's minus three? PHILIP I know that it may seem difficult, but I believe that it's possible. PHILIP We were able to do it this year, and we'll be able to do it next year. PHILIP What I'd like to determine with you this morning, is what our contribution will be towards this decrease. LEILA it hasn't been decided yet? PHILIP Not yet. SERGIO So then what? PHILIP We need to determine our objectives, but first I'd like to discuss them with you. SERGIO Well, if we can think about them together this year SERGIO you'll see the difference. PHILIP What difference? PHILIP I mean PHILIP You're not going to tell me that minus four isn't possible. SERGIO On the contrary. SERGIO It isn't enough. SERGIO Well, speaking for myself, SERGIO I know all my suppliers. SERGIO Next year, we can ask to big ones to make an effort. LEILA Yes, but we can also be more selective. SERGIO Leila is right. SERGIO We can take this opportunity to reduce our suppliers. LEILA That way we can negotiate on bigger volumes. PHILIP Can I count on you? LEILA SERGIO Hello Leila. LEILA Hello, Sergio. ALAN Hello Leila. LEILA Hello Allan. LEILA Is it because you're working on one of Bruno's files that you're late? ALAN What? LEILA You understood what I said. LEILA Okay, as soon as these gentlemen are seated, we can continue. SERGIO By the way, tell me, where are things with Drumond? Did it work? ALAN I was able to reduce their estimate by fifty thousand. SERGIO Fifty thousand? Wow, that's pretty good. ALAN I put a lot of pressure on them, but I knew they could drop their price. SERGIO It's the first time we're able to do that with them! ALAN I know. ALAN I'm pretty proud of myself. SERGIO SERGIO Hello Leila. LEILA Hello Sergio. ALAN Hello Leila. LEILA Hello Allan. Congratulations. ALAN What? LEILA For those who don't know about it yet, Allan brilliantly negotiated a new contract with Drumond. LEILA Fifty thousand euros saved out of six hundred thousand and with a supplier who hasn't budged in over three years. LEILA Come on Allan, tell us how you did it. PHILIP I told Sergio that I would talk to you about it. ALAN About the managers meeting? ALAN Why? PHILIP You know that every quarter, Sergio is in charge of organizing and presenting the department's results to all the managers of our group. PHILIP He's been doing this for years and he's very good at it. PHILIP and PHILIP when I arrive in the company, I didn't think it necessary to change this small tradition. ALAN Yeah, that's true. ALAN He really is quite at ease. ALAN ALAN To be there in front of everyone ALAN I could never do it. PHILIP Well, guess this is the right time to learn how. ALAN What? PHILIP The next meeting will be held in three weeks. PHILIP And Sergio won't be here, so PHILIP I'm counting on you. ALAN Sorry but that's not possible. ALAN I could never do that. PHILIP Allan, PHILIP it's really very simple. PHILIP You need to understand. PHILIP Ever since the start of these meetings, PHILIP the Department Heads do the presentations PHILIP and not the General Managers. PHILIP So I can't present it for you. ALAN But I'll never be able to do it Philip! ALAN I'm incapable of speaking in front of fifty people. ALAN I'll look ridiculous. PHILIP With regards to your team, and with regards to your other co-workers, PHILIP you're the only one who is allowed to present the results. PHILIP It's part of being a manager! PHILIP We've all had to go through various meeting presentations. PHILIP PHILIP It's just a normal part of your career evolution. PHILIP And you'll see PHILIP A fifteen minute speech isn't really that long. ALAN But I'm not Sergio, ALAN I'll never be able to do it as well as him. PHILIP Then you'll do it differently, but just as well. PHILIP Go see Sergio, go talk to him. PHILIP PHILIP He'll give you some tips. PHILIP He even told me he could coach you on this. PHILIP After all, he does have a personal coach. PHILIP I'm sure he'll find the right words. PHILIP ALAN But why me? ALAN He knows that I don't like speaking in public! SERGIO Hey, will you please calm down Allan. ALAN How? SERGIO By getting to work! ALAN I really don't see how that's gonna calm me. SERGIO Well it will calm you because the best way to nail your presentation is to prepare it. ALAN ALAN Fine. ALAN Okay, so what do we start with? SERGIO SERGIO Okay SERGIO You're gonna give me the list of all of themes you want to talk about, SERGIO go ahead, all write them down. ALAN Well, there are a lot of subjects ALAN wait, let me think ALAN ALAN Oh, the latest negotiations, ALAN for example, the eight percent we recouped on Van Vilt, ALAN or the six with Drumond, ALAN ALAN The re-organization of our department, ALAN the unification of our reference lists. SERGIO Not so fast, I don't have time to write. ALAN Did you get everything? SERGIO Okay, go ahead. ALAN Alright ALAN The first contacts for "Action Twenty Twenty" ALAN the reduction of the suppliers list, ALAN the ethical charter, SERGIO Stop! ALAN What for? ALAN I can't talk about the charter? SERGIO It has nothing to do with it. SERGIO Let me explain something to you. ALAN Hello everyone. ALAN ALAN I'm going to present to you the results of the Purchase Department for the last quarter. ALAN First off, I'll talk about the contract re-negotiations that we've been actively handling for the last couple of months, ALAN Then I'll talk to you about the efforts we've made to seriously reduce our number of suppliers. ALAN And then finally, as a conclusion to this meeting, I'll talk about our project "Action Twenty Twenty" and more specifically, the work we've done to re-qualify all of our suppliers. ALAN ALAN I hope I won't be too long and that you will find all the information you need. ALAN I remember the first time that Sergio surprised me. ALAN We were both working in Operations. ALAN Gabrielle remembers. ALAN ALAN I had been working here for less than a month, ALAN ALAN I was smoking a cigarette down in the warehouse, sure that nobody would see me, ALAN Sergio arrived and saw me. ALAN I was sure that I was in for one of his angry outbursts, that we all know so well, ALAN ALAN He came up to me, stuck out his hand, ALAN and finally said: ALAN Welcome. ALAN Welcome to my team. ALAN I only want to work with slackers. ALAN Being a slacker is the best professional quality there is. ALAN You can imagine my surprise, why is he saying this? ALAN Well I'll tell you why he said that. ALAN Because a real slacker will always find the least difficult, thus the most cost-effective way to finish his work. ALAN And that's why. ALAN So ever since ALAN I've done my best to teach my co-workers how to be slackers. ALAN And it's ALAN thanks to all of my years of valuable experience ALAN that I can present to you today our impressive results. ALAN Forget it, I can't do it, just stop. ALAN Just thinking of all that makes my stomach ache. SERGIO You have plenty of time, it's in three weeks. ALAN You don't know what it's like, I'm not gonna be able to think of anything else! SERGIO We all have stage fright, Allan. ALAN I doubt that Sergio. ALAN Do you see how easy it is for you? ALAN We can tell that you're not scared. SERGIO I know how to control it, that's different. SERGIO and you too can learn how to control it. ALAN You don't realize that I'm going to have to learn everything by heart! SERGIO No, you'll just use flash cards. ALAN But even if I use flash cards, I know what's gonna happen. ALAN I'll stutter. ALAN I'll forget everything and I'll be afraid to look at them. SERGIO Look at who? SERGIO Who do you mean? ALAN Well, everyone. SERGIO No, be more precise. When you say "them", who is the first person you think of? ALAN The first? ALAN I don't know ALAN Okay, Delores for example. ALAN You know her, ALAN ALAN She's always the first to criticize the purchase department. ALAN The Head of Human Resources. ALAN The quarterly reporting is a very important. ALAN What is he going to think of me if I'm not good. SERGIO Is that all? SERGIO There's no one else? ALAN Why? Don't you think it's enough? SERGIO No, on the contrary, I think it's very good. SERGIO SERGIO Now you know why you're afraid to speak in public. ALAN I don't understand. SERGIO SERGIO What I mean is that you know everyone that will be there. SERGIO Everyone knows you and agrees that you do a good job. SERGIO But there are two people, only two, SERGIO who's judgment is more important than the others. SERGIO And those two people are the reason why you're scared. ALAN You're right. ALAN Well, let's just ask them not to come! SERGIO ALAN hello everyone. ALAN ALAN Thank you for coming to the Managers Meeting. ALAN ALAN So, I am going to present to you the Purchase Department's results for this last quarter. ALAN Okay, so first of all, we will talk about the following subjects: ALAN the reduction of the suppliers' list, ALAN ALAN secondly, ALAN the "Action Twenty Twenty" Project, ALAN and finally I will invite you all to a cocktail to celebrate the end of the year. ALAN The reduction of our suppliers' list is almost done ALAN and we've planned on a DELORES as a matter of fact, I have a question about that. ALAN Yes, Delores? DELORES I was wondering what the purpose was to standardize all the supplies ALAN Well DELORES Wait! I'm not finished. DELORES DELORES We all know it's always done at the expense of quality. DELORES We reduce costs but to what end? Products that are less efficient and clients that are less satisfied. ALAN All suppliers respect our quality charter. DELORES Obviously, if you broaden the spectrum, even the bad ones can fit in. ALAN Wait, you were at the first meeting, that's when you should have said something. DELORES But I did DELORES and I've been repeating it ever since. ALAN And why do you think nobody's taken it into account. DELORES Because you guys only do what you want. ALAN No! ALAN Because we're not like you. ALAN And because we not self-centered. We do what's in the company's best interest. MATILDA I can't wait to get started with this project. I'll be able to work with all the departments. SERGIO Look over there SERGIO It's Matilda who was picked to handle the unification of the references lists. LEILA Yes, indeed. LEILA But this doesn't authorize you to go and bother everyone in every department. SERGIO Leila is in the process of briefing her. LEILA You know what this is? This is the perimeter in which you can act. SERGIO You see, that gesture is typical of Leila. LEILA I don't want the other department heads complaining because you're distracting their people from their work. You are in charge of unifying the reference lists and only that. If you have any questions, come to me first and I'll see if I can help you. SERGIO She systematically does it every time she talks to Matilda. SERGIO It looks like she's drawing a perimeter because she's always scared that Matilda will go beyond the limits. LEILA So first you come to me. Second, you can go see the others but only with a complete list of questions. SERGIO And now she explaining to her what she needs to do. First do this, then do that. LEILA Once you have all the information you need, you will have to create a reference number system that everyone can use. Do you think you can do that by yourself or do you want my help once you get to that. If you have suggestions, I'll hear them. We will then go submit your work to Philip and see if he validates this new internal coding system. SERGIO Except that Matilda SERGIO has crossed her arms and steps back. SERGIO That means she doesn't appreciate what Leila's saying SERGIO I think she doesn't want to be pushed around and you can tell. PHILIP The second point I'd like to discuss with you this morning PHILIP is the "Action Twenty Twenty" Project. PHILIP You have a copy in front of you. BRUNO PHILIP This project is truly the perfect occasion for all of us to surpass our competitors. PHILIP What exactly is "Action Twenty Twenty" for our Department? PHILIP Right now, Action Twenty Twenty has two goals: PHILIP First, to obtain the ISO certification, PHILIP and the second goal: responsible purchasing. PHILIP I would like to take a minute to talk about the second point: responsible purchasing. PHILIP If we truly want to be a reference regarding environmental protection, PHILIP regarding sustainable development, PHILIP if we want to be one of the main players in this growing Green economy PHILIP we must be irreproachable with regards to the quality of our own purchases. PHILIP I have spoken with Leila and Sergio, who have given me a few very pertinent suggestions on this subject, and I want to thank them for this, PHILIP and I do realize that we are all going to have to make an extra effort to be successful, PHILIP but once we will have achieved our goals, PHILIP we will all be very proud of what we have done. PHILIP We will be proud to have the lowest carbon footprint in our sector for our supply chain. PHILIP We will be proud to have irreproachable suppliers in terms of labor conditions. PHILIP We will be proud to sell products made with parts that faithfully respect all sanitary and environmental standards. LEILA Action Twenty Twenty is an opportunity for us. BRUNO you mean an opportunity for Philip. LEILA No LEILA It's good for all of us. LEILA Don't you want to work for a company that respects the environment? BRUNO Yes of course, but if we have to work twice as hard BRUNO I feel like I'm already swamped. LEILA I know, and that's why I wanted to see you. LEILA LEILA In the beginning, I'm the one who's going to be in charge of the project. LEILA After, when both of you will be more familiar with the procedures, LEILA you can take over. BRUNO Wait, you want to exclude us from the project? LEILA No, not at all, on the contrary. LEILA I want to initiate the processes to make it easy for you. PHILIP The second point I'd like to discuss with you is the "Action Twenty Twenty" Project PHILIP You have a copy in front of you. PHILIP PHILIP So PHILIP This project is truly the perfect occasion for all of us to surpass our competitors. PHILIP PHILIP What is "Action Twenty Twenty" for our Department? We have two goals: PHILIP First goal, the ISO certification and the second, PHILIP responsible purchasing. PHILIP I would like to talk about responsible purchasing, the second point. PHILIP If we truly want to be a reference regarding PHILIP regarding PHILIP sustainable development and the environment, PHILIP PHILIP if we want to be one of the main players in this growing Green economy PHILIP PHILIP we must be irreproachable with regards to our purchases, PHILIP and the quality of PHILIP our purchases. PHILIP I even spoke about it with Leila and, and Sergio. PHILIP They even gave me a few interesting suggestions and PHILIP Okay, I realize that PHILIP we're all going to have to make an extra effort, PHILIP for each of us. But if we achieve the goals we have set, then we will all be very proud of what we have done. PHILIP We'll be proud of PHILIP that PHILIP we have the lowest carbon footprint PHILIP in our sector regarding our supply chain. PHILIP proud to equally have irreproachable suppliers PHILIP PHILIP with regards to labor conditions, PHILIP and proud to sell products made with parts that faithfully respect all sanitary and environmental standards. PHILIP PHILIP NOTE DOUBLONS BOUCLE LEILA You can't just drop your team and tell them to do whatever they want. SERGIO And why not? SERGIO It's a question of trusting them. SERGIO If you trust them, then they'll give you their best! LEILA I don't believe that for one second! LEILA You have to be there to motivate them, to guide them, to boost them, to stimulate them! LEILA Communicating with them is half the job! SERGIO But you're not their mother you know. PHILIP When you two are finished fighting, maybe we can get back to work. LEILA That's precisely why we're here. LEILA Recently, there's been a lot of talk in Sergio's team and in mine. LEILA There's talk about paternalism, favoritism, and then as soon as we try to ask them what's wrong, not a word! LEILA This isn't good! SERGIO I must admit, things seem to be a little tense on both sides. PHILIP We all have our good and bad days, no need to be worried. PHILIP As long as it doesn't impact on the numbers or the suppliers, there's no problem. SERGIO Hey Allan, SERGIO do you know why Da Costa hasn't filled his contract? SERGIO This delay's gonna cost me a fortune and it's gonna be my fault. ALLAN We did say that we would keep an eye on him. ALLAN It's the second time. ALLAN You were supposed to see him last week. SERGIO I know but I didn't have any time. SERGIO That's not how we're gonna reduce our costs. SERGIO Philip's not gonna like that. ALLAN Oh, that's for sure ALLAN With this kind of supplier, you need to be present as soon as you start working with him, it's normal, he's still young. SERGIO Yeah, well, five percent before the end of the year, SERGIO SERGIO we're really gonna have a hard time getting there. Philip really has no idea! ALLAN No, no, it's possible! ALLAN First, you need to tighten things up, ALLAN be super demanding, ALLAN fair, but demanding. ALLAN After, if he's smart, he knows you. ALLAN He knows what you want, what you expect, and everything goes well. SERGIO No, that can't be right, that would be way too simple. SERGIO I know, I'll invite him to go see a game. SERGIO That way he'll be more trusting and be putty in my hands. ALLAN Oh, really? ALLAN Well ALLAN then I'll let you take care of it! SERGIO What's wrong with him? SERGIO Why did he leave like that? COACH Wait, you didn't listen to him once! COACH You ask him a question and you don't even listen to his answer? COACH I totally understand his reaction. SERGIO No, come on, I was just thinking out loud at the same time, that's all! COACH No, that's not it at all. COACH Your conversation went exactly like I said, COACH and now, once again, you're doing the same thing: COACH you're not listening to me. SERGIO well if we can't say what we think anymore COACH No, that's not at all what we're talking about. COACH You need to listen to the other person. COACH Allan was giving you very good solutions to fix a problem COACH that concerns you COACH and you completely ignored him. SERGIO No I didn't, I just suggested something else. COACH Yes, but without taking time to consider what he said. SERGIO Are you sure? Really? SERGIO I did that? NOTE DOUBLONS BOUCLE LEILA I had Auchard on the phone. He was furious! LEILA What happened with his Purchase Order? MATILDA Well in fact he's MATILDA he's always really stressed, and when we modify his order at the last minute, he panics. BRUNO He also mixes up his PO's. LEILA That's terrible. LEILA So apparently, it's not our fault. LEILA It's a problem they can fix internally, right? MATILDA Well, we are the ones who modify the P.O. MATILDA And sometimes we modify several times the same order. BRUNO He's not the only supplier to make mistakes. LEILA LEILA Even if 'changes' are allowed in the contracts, there shouldn't be any. LEILA Did you think of asking these suppliers what we could do to help them out? MATILDA Well, no. LEILA Then maybe you should. BRUNO Wait, I have an idea. BRUNO In fact, for a same order, they have many P.O.s. BRUNO We could differentiate them by giving them different colors. BRUNO We can create alerts, BRUNO and determine a specific color for the final P.O. BRUNO It's a simple software setting to create. MATILDA Should we suggest it to them? LEILA Yes, and we put this in place quickly. Great idea! LEILA Thank you very much both of you. MATILDA PHILIP Leila would like to talk about the company's balance and the Department's objectives. Great idea because we haven't reached the five percent cost reduction yet. PHILIP Afterward, I'd like for us to review our draft budget for the third quarter. LEILA Can I just say something? PHILIP Just let me finish. PHILIP Not only have we not reached the five percent cost reduction PHILIP but last month they went up. So I'd like for us to review this so we can take the necessary measures. SERGIO Come on, you you know you need to look at the entire year, or it make no sense. LEILA Please, LEILA let me just say LEILA I didn't ask you for a meeting so we could review our department's budget. LEILA What I need is for the three of us to exchange ideas and find a way to motivate our teams. PHILIP But that's not at all what you told me in your email. Look: PHILIP I'll read it. PHILIP PHILIP You wrote: PHILIP I would like for us to be able to review the teams' objectives. What do you mean by teams' objectives. LEILA Yes, I knew that we would be talking about the slight increase in company costs, but LEILA more in regards to boosting moral and finding individual solutions. PHILIP Without seriously discussing the budget? PHILIP Because the budget is what's really worrying me. LEILA I understand, and we're all worried about it. LEILA But both problems are linked. PHILIP Now, what? 'Cause I only have the balance sheets. LEILA Don't worry. I prepared a power point and a summary. PHILIP Alright, hurry up! We already wasted enough time with this. LEILA I've had this idea for a little while now... LEILA but this time I think I've found the right angle. LEILA I've thought of a way to implicate everyone a bit more in our team's work. LEILA It'll motivate you and make you more independent. LEILA It'll also make my following up on you easier, which is also good. MATILDA Come on, don't keep us waiting, tell us. LEILA I would like to create a community plate-form in order to coordinate decision making. MATILDA That's a great idea! MATILDA That way we can avoid a bunch of useless meetings! LEILA Exactly. LEILA It's when I realized that we're always online communicating with our smart-phones and computers that I thought we could transpose this habit to the work area. MATILDA You're right. MATILDA Our team is young and we know all about virtual networks. MATILDA It shouldn't be at all hard to set up. LEILA Exactly! BRUNO Hey! I've got an idea BRUNO We could present our plate-form as a pilot project. BRUNO And if it works, we can extend it to other Departments. LEILA Excellent idea! LEILA I'm meeting with Philip tomorrow, I'll tell him about it. MATILDA PHILIP Hello Leila, PHILIP I just found out that, Monday morning, I have to present to the co director a current overview of "Action Twenty Twenty". PHILIP We're Tuesday, we have four days left. PHILIP I'll let you consult your team and we'll meet Thursday to go over it, okay? LEILA Okay. LEILA Okay. LEILA We'll meet on Thursday. LEILA I just hope we'll LEILA I just hope we'll be ready. LEILA LEILA Matilda's not here tomorrow and I'm out all day visiting with a supplier. PHILIP I'm sure you'll find a way to get organized. I know you're very busy this week, but I really need for you to find the time. PHILIP You know how important this project is for our company and especially for our department. PHILIP So PHILIP if you need me, don't hesitate, okay? LEILA Yes, okay, I'll take care of it. LEILA PHILIP Perfect. Thank you. Goodbye. LEILA Goodbye. LEILA Well I guess it's not tonight I'll be able to go home and see my daughter before she goes to bed. LEILA Hey, it's me, how are you? LEILA Yeah. LEILA Yeah, I'm still at the office, yea-yeah, but there's an emergency, I have to prepare a presentation for my boss. LEILA Yeah, well no, of course not, it wasn't planned. LEILA Yeah, and now you can imagine how overworked I'll be next week. LEILA LEILA Oh, yeah, sure, you're one to talk. I can tell you don't know what it's like to work like this. LEILA Yeah. LEILA Yeah, you're right, I should have planned in advance, yea-yeah. Yeah but I guess I didn't, did I? LEILA LEILA I swear, sometimes I feel like I'm working in a consultant agency, always doing rush jobs, it's LEILA Maybe I shouldn't stay here tonight. LEILA Well yeah, I mean, I'm not the only one. LEILA I'm gonna ask my team to come help me out on this. LEILA My boss, I guess he's just as stressed as me about this. LEILA Yeah, everyone's waiting to see how we're gonna do on this project. LEILA Yeah and plus he was really stressed out on the phone. LEILA Yeah, we're meeting on Thursday to go over it and write the final draft. LEILA No, I think you're right. I think it's better if I go home after all. LEILA Yeah, I better leave now. LEILA Yeah, it was nice speaking with you as well. LEILA You take care and I'll talk to you real soon, okay? LEILA Yeah, bye. LEILA Oh, wait. LEILA For Sunday, it won't be possible, because obviously, I won't have finished my presentation. LEILA yeah. LEILA yeah, it's best if we cancel Sunday, I'm sure I won't be finished. BRUNO I can't believe it! BRUNO Did you see the mail Leila just sent? MATILDA Ah, no, I was on internet. MATILDA What's wrong? BRUNO I'll tell you what's wrong! She wants an advancement status on "Action Twenty Twenty". BRUNO She has to work on a presentation with Philip for the co director on Thursday, so she needs for everything to be ready by Wednesday noon! MATILDA So, that's not complicated. We'll do an update. BRUNO Not complicated? She wants a precise advancement status! BRUNO What does she want specifically? Action Twenty Twenty is vast! BRUNO BRUNO On top of it, she says she won't be available this afternoon. BRUNO And wait! wait! She says: you don't need my help for this! BRUNO So basically, we have to do this by ourselves, and, and not complain! MATILDA Hey, don't worry, we can do it. MATILDA And we'll have lots of fun doing it too! MATILDA Oh, I forgot to tell you, tomorrow I'm not here. I took a day off. BRUNO What? MATILDA Be cool! MATILDA I won't let you down. MATILDA I'll have everything ready for you for seven thirty, MATILDA and after, I'm having dinner with a group of friends I haven't seen in years! I can't wait! MATILDA Hey, MATILDA did I tell you about Lucy, my best friend from high school? BRUNO Well in that case we have to get started right now. MATILDA Okay, well I'll start by listing the suppliers who comply with our new standards. BRUNO Really? BRUNO I thought I was taking care of that! BRUNO She should have called us to talk about it. BRUNO This is messed up like usual. LEILA I've just met with Philip, LEILA The presentation went well. The co director seemed satisfied. MATILDA Ah, thank you Leila. MATILDA You see Bruno, we were right not to worry too much. MATILDA Sometimes it's good to be under pressure like that. MATILDA It's shows us what we're capable of and allows us to work closer together! LEILA Okay. LEILA I also wanted to tell you that our co director has decided to advance our projects due date and Action Twenty Twenty is now Action Twenty Eighteen! BRUNO And there it is! BRUNO I'm surprised it's not called Action Twenty Thirteen! BRUNO At least that way, we're sure to be late! LEILA That's what's been decided. We don't have a choice. LEILA Now I know we're gonna have to make a few adjustments, but seriously, in the short term, we shouldn't feel the difference. LEILA Now, what we have to do is figure out how to get organized for the long term. LEILA So I suggest we meet Thursday at nine AM. LEILA I've already enter it in our calendars. LEILA Okay? LEILA See you tomorrow. MATILDA Looks like things are gonna change! That's great! MATILDA MATILDA I don't like having a routine. MATILDA She said what? Thursday nine AM? MATILDA Oh no. MATILDA I'm going out with Valerie the night before. MATILDA Have I told you about my friend Valerie? BRUNO Yes, you've already told me about Valerie. LEILA Matilda, we need to talk. LEILA I have something to tell you that isn't necessarily pleasant to hear. LEILA Come to my office tomorrow at nine AM. LEILA No, no, too formal, too serious. LEILA LEILA LEILA Matilda, I'm officially summoning you to come to my office tomorrow at nine for a disciplinary meeting. Don't be late for once. LEILA No, No, too strict. LEILA Hello Matilda LEILA Hello Matilda LEILA Hello Matilda, how are you? LEILA It would be really great if you and I could find some time to talk a little bit, just the two of us. We could take this opportunity to say what's bothering us. LEILA Okay? LEILA That sounds stupid! I'm not her friend after all! LEILA LEILA How am I going to do this? LEILA Hello Matilda, MATILDA Oh, hi Leila, how are you? MATILDA Do you want some coffee? MATILDA If I don't get my morning coffeeI'm good for nothing. LEILA Yeah, I know. LEILA I was looking for you. I'd like to see you in my office tomorrow for an hour. LEILA Could you free yourself from two to three? MATILDA Yeah, of course, I can do that. MATILDA You're sure you don't want one. My treat! LEILA No thanks. I had one this morning when I arrive. Now's no longer the time. MATILDA Okay, whatever. MATILDA Are you sure you're okay? You look tense. What's tomorrow's meeting about? LEILA We'll see that tomorrow. MATILDA Okay sure yeah, no problem. MATILDA well it's just because that way I can prepare what to say. LEILA I just told you we would talk about it tomorrow. MATILDA You're the boss. MATILDA I mean, you understand, MATILDA since it's just us girls here, I thought we could LEILA You want to know? Fine since you're insisting on it. LEILA We'll talk about everything that's going wrong! LEILA Because I can't stand inconsistency! LEILA Your lack of professionalism! LEILA Your constant tardiness! LEILA Your self centered schedule! LEILA Your constant personal problems! LEILA Do you want me to go on? MATILDA But I-I-I-I don't understand? MATILDA I finish all my work in time. MATILDA The department doesn't have strict hours. MATILDA I thought we agreed that that wasn't the most important. LEILA Listen, I know, okay, enough, Matilda, I have to go, we'll talk about it tomorrow. MATILDA You never said it was a problem. MATILDA LEILA No, I hope she's not gonna need these. LEILA LEILA Come, Matilda, come. LEILA Come in please. MATILDA Hello Leila. You're sure I'm not disturbing you. LEILA Sit down, please. LEILA LEILA Okay Matilda, I wanted to talk to you today because I have a problem with your schedule. LEILA I'm going to be frank with you, LEILA you get to office much too late each morning. LEILA Last Wednesday, for example, LEILA I wanted to talk to all of you about the mail we received in the night from our new Chinese supplier, LEILA and in the end, with Bruno, we had to wait for you to get here, at nearly ten am, to start the meeting. LEILA Last week, there was also a day MATILDA No, of course, I realized that that wasn't the right day to get here late. MATILDA But the night before there was a dinner for, for my best friend's LEILA Matilda, please, first you let me finish and then you can speak. LEILA So as I want saying, last week, we had to MATILDA You know, I'm really sorry, if only I had known MATILDA I didn't want to be a problem for either of you. MATILDA I mean MATILDA you could have called me on my cell phone, I always have it with me. MATILDA I know that, in the morning, it's hard LEILA It's not only in the morning, it's also at lunch! LEILA For example, last Thursday, I was looking for you at two o'clock. MATILDA Thursday? MATILDA That's no true, I remember, I came back as soon as I got your mail. MATILDA I didn't know that the hours here were so strict! MATILDA As long as I do my work well. LEILA It's not a question of being strict. LEILA There's a right way and a wrong way to manage your schedule. LEILA I really think you're not taking this seriously enough. Now I know we're not from the same generation, LEILA but I find your attitude careless. I don't know what else to say. MATILDA LEILA I've been wanting to see you for the past couple of weeks to talk to you about your hours.. LEILA Can we take five minutes to talk about'em now. MATILDA Of course. MATILDA I was wondering when we would do this again. MATILDA I hope you're satisfied. I've really tried to change these last weeks. MATILDA I took into account everything you said, and I got reorganized. MATILDA And I also LEILA Let's not waste time. LEILA Okay, so what I wanted to say, is that yes, your schedule is no longer a problem, LEILA we're now able to work, LEILA but you have to maintain these hours. MATILDA Oh, well you can count on me. MATILDA For example: MATILDA just yesterday, MATILDA I realized that Bruno needed for us to review together the information on our Chinese supplier. MATILDA Since I knew it was something important for him, I stayed later than usual. MATILDA MATILDA you see? MATILDA I'm really trying to be better? MATILDA Finally, it wasn't as bad as I thought. MATILDA I was maybe only one hour late for my friend Audrey's house warming party. MATILDA You know, Audrey, I've told you about LEILA Maybe later, if you want, later. LEILA Okay, LEILA let's get back to the subject of our meeting. MATILDA Whatever, you're the boss! LEILA I know you don't have too much time, and neither do I, LEILA but I wanted us to talk about your next projects. BRUNO Yes, let's talk about them. LEILA Okay, fine. LEILA Sowe're on for Marrakesh, you leave next Monday. Okay? BRUNO Monday LEILA Yeah, LEILA that way you can ease yourself into the job, like we said, LEILA I'll help you during the transition, and whenwhenever you feel you're ready, we'll meet again and you'll take over full responsibility of the site. BRUNO Yeah, okay, that's what we agreed on. LEILA Okay. LEILA I also wanted you to review this contract, LEILA It's from the Marketing Department for our End Of The Year campaign. They want to be sure we won't have the same problems as last year. BRUNO And I'm supposed to LEILA Yes, yes, I trust you on this. LEILA You see with them andyou keep me posted. LEILA do you think you could have that by the seventeenth? BRUNO The seventeenth, that's LEILA That's in ten days. You'll have enough time. LEILA Is that okay? BRUNO If you say so. LEILA You're sure it's okay for you? BRUNO Yea-yeah, okay. LEILA I wanted to see you Bruno becauselately I have a feeling something's not right. LEILA I feel you're not putting as much energy into your work as before. BRUNO Everything's fine. Don't worry.. LEILA Our job LEILA is to optimize the suppliers' list. LEILA We have an objective of minus five percent set by Philip. LEILA And it's the same percentage for everyone. LEILA And you, you're in charge of managing the database. LEILA You identify all of the claims made and that's important in order for our processes to evolve. BRUNO I agree with you but LEILA yes, except that some of the claims weren't entered into the database. BRUNO Which claims are those? LEILA Listen, I'm not going to go into details Bruno, LEILA except for me it's a sign. LEILA You don't pay attention, LEILA You've let some slip by. LEILA That's all. LEILA Oh, and another thing, you know that Philip is very strict on respecting delays. It's a question of being professional. LEILA These days, you're constantly late with the contracts. LEILA You take too much time negotiating, and then after that, I'm the one people call. LEILA And I, I don't know what to say. BRUNO In those cases, you call me! LEILA But I shouldn't have to call you! LEILA I don't have to call Matilda LEILA because all is good on her end. BRUNO You can't be late when you don't do anything. LEILA That's not what we're talking about. LEILA What I'm trying to tell you is that I find you less motivated and, obviously, it has an impact on rest of the team. LEILA If I've understood correctly LEILA you feel that your job isn't important, that your projects are a priority. BRUNO Yeah, that's right, yes, that's one way, yeah, you can say that. LEILA Okay, what I propose is that we take the time to put them into perspective for you each time. LEILA We'll sit down and I'll explain to you your impact on our Department and, more generally, on the entire company. LEILA But believe me, LEILA your missions are very important, at least as important as mine. LEILA But you're right, I didn't take the time to do things correctly. LEILA Plus, for your understanding, if you need things to be clarified, don't hesitate to ask. BRUNO Well, okay, I'll do that. LEILA Is that good for you? BRUNO Yeah, seems alright. LEILA Okay, fine, we'll do that then. BRUNO LEILA If I've understood, you feel that your job isn't important, that your projects are a priority. BRUNO Yeah, that's, that's right, I guess you can say that. LEILA And what solution do you have to offer? BRUNO What solution? BRUNO Well, I have no idea. LEILA You must surely have I idea of what you want us to do? BRUNO I've never thought about it. LEILA Well then do so. BRUNO I don't know BRUNO BRUNO BRUNO My project could be more impor, more interesting. BRUNO with responsibilities. BRUNO BRUNO I could manage a project from start to finish. LEILA Yes, yes, that could be a solution. BRUNO But you see BRUNO even if you don't do that, BRUNO you could just tell me if what I'm doing is good or not. BRUNO I never have any feedback. BRUNO when I send a reporting, you could tell me if it was what you wanted. LEILA BRUNO If that's what you were expecting. BRUNO I need to get feedback from you.. LEILA Okay, we'll do that, we'll do that. LEILA From now on, I'll take the time to give you my opinion. LEILA You know, we could even correct them together instead of me doing them alone. BRUNO Yeah, that would be helpful to me. BRUNO that way you could show me the objective linked to my work. LEILA Yes. SERGIO Allan ALLAN SERGIO Do you know? ALLAN Do I know what? SERGIO Matilda, ALLAN What about Matilda? SERGIO Things are gonna get heated with Leila. SERGIO I overheard a conversation in Philip's office, I didn't listen to it all, you know, that's not my style, SERGIO but I mean SERGIO it doesn't surprise me. ALLAN Well, no, I didn't know. SERGIO SERGIO apparently she hasn't met her objectives. ALLAN Which ones? SERGIO The reduction of the suppliers costs. SERGIO Apparently she behind by five points. SERGIO And Leila has already told her but apparently it didn't do much good. ALAN So what's Leila gonna do? ALLAN Hey ALLAN Do you know if Leila has spoken to Matilda? SERGIO I don't think so. SERGIO If she did, she didn't tell me. ALLAN And you didn't ask her what she was planning on doing? SERGIO Well I tried. SERGIO she just told me that everything was fine. ALLAN Yeah, doesn't surprise me. ALLAN There's a real problem and she won't deal with it. SERGIO I think that between Leila and Matilda ALLAN You know they're not at all on the same page! ALLAN The problem with her objectives is only just the tip of the iceberg. ALLAN If you ask me, I'm sure there's a bigger problem between them. ALLAN For the last couple of weeks here, you can feel the tension in the air. ALLAN ALLAN I don't like it. ALLAN Hey! ALLAN Do you know if Leila's gonna speak to Matilda? SERGIO Yea-yeah, she mentioned it at the team meeting, the one you weren't at. ALLAN What did she say? SERGIO Nothing really important. SERGIO Leila told us that she was going to speak to Matilda about her objectives and try to find solutions to make up for lost time. ALLAN And that's it? SERGIO Yeah, well, Leila seemed pretty confident. SERGIO Well, you know, Matilda SERGIO she works really well when she properly managed, SERGIO there's really no problem with her. SERGIO You just have to follow closely what she does. LEILA So we both can agree, Matilda, that there truly is a problem. LEILA I have your objectives here, last month, you should've been at minus one hundred thousand. LEILA but you're not even at minus ninety with a constant price. MATILDA Are you sure I'm at minus ninety? LEILA I have your numbers right here, look! LEILA Minus eighty eight thousand seven hundred and thirty. LEILA I sent you an alert on March fourth, you said you were gonna rectify things. LEILA On May third, we talked about it because nothing had changed. MATILDA Yeah, but the month of April was really difficult for LEILA Yes I know, I'm not saying the contrary, reread my mail. LEILA You have to understand something, I promised Philip that we would meet these objectives. LEILA My objectives, Bruno's objectives and your objectives. LEILA It's important for the team that we're able to meet them. LEILA And now, our global total is underneath and that puts me in a very tough spot. MATILDA But things will be better, I'm sure of it. LEILA Yes, I'm sure of it too. I don't doubt it. LEILA And that's why we're talking about it here today. LEILA You know, I'd be really happy if, both of us, we could find a solution. LEILA We worked really well together Matilda. LEILA Thanks a lot. I'm very happy with the options we took and believe we made the right decisions. MATILDA I'm happy as well. LEILA Now, between you and me, this situation can't happen again. LEILA We really can't afford to have such a bad semester. LEILA You have to understand that. LEILA We were just at the limit with your minus ten thousand. MATILDA yeah, yeah, I understand. LEILA Well, anyway, we were able to rectify this. LEILA But, if ever this happens again, I'll have to talk to Philip about it. LEILA And you know how he is, it won't go as well as with me. LEILA He has tones of things to take care of and with him, things are definite. LEILA Whatever, LEILA let's not talk about that, LEILA we're gonna meet our objectives, LEILA I know I can trust you. PHILIP That's it, it's official, PHILIP the migration project of our IT system is a 'Go'!. SERGIO Well it's not too soon. SERGIO It sure took a long time. SERGIO They had us work on that project a year ago, and then, no news. I was wondering if it had been abandoned or not. LEILA , Did I miss something here? I've never heard anything about a migration project. PHILIP Leila, it's normal that you've never heard anything about this project because it was created before your started working here. PHILIP And back then, IT management had gone to each department asking for full collaboration on the technical referencing. PHILIP After that, PHILIP they had to choose the provider, PHILIP then the servers PHILIP and then the group had to take time to work things out with the social partners. PHILIP Anyway, I'll spare you the details, you know how that goes, the good thing is that the project starts today. LEILA And more specifically? PHILIP Well specifically, that why I want to go over the details with you. SERGIO Well, if you ask me, there really isn't any reason to worry about this. SERGIO It'll take them another couple months before they call on us. PHILIP For now, I don't have any information with regards to that. PHILIP Next week, the managing partners will organize a meeting to present this global project to all people concerned. PHILIP At that time, we'll have more information on the upcoming deadlines. LEILA A meeting? But I haven't been told! PHILIP That's normal, we'll be getting an invitation by mail. PHILIP What I need from you is for you to inform each of your teams about this project before we receive the invitation. LEILA well, if that's all there is, consider it done. PHILIP That's not all, Leila. PHILIP The managers would like for each one of us to consider what elements would be needed to make this transition a success. SERGIO And what are you expecting from us exactly? PHILIP I expect that you read very carefully the full technical project established by IT management. PHILIP It gives a general description of the PR that will be used. PHILIP All information is filed by department. SERGIO And then what? PHILIP What I want is for both of you to carefully study this project to anticipate any problems we could eventually have in our department. PHILIP It's very important for us to think of how we want to go about this to make sure this transition goes smoothly. LEILA I hope you don't want to know tomorrow. PHILIP No, not tomorrow. PHILIP But next week. LEILA Come on Philip, you already know the workload we have. That won't be possible. PHILIP I know you have a lot of files to manage, Leila. PHILIP But I'm counting on you. The future of this project depends on it. PHILIP So PHILIP let meet again next week. PHILIP I'm counting on you. PHILIP Okay? SERGIO It really is good news. SERGIO Honestly, I wasn't expecting it any more. SERGIO I had spoken with IT management back then and it will changes our lives. LEILA You're kidding! Are you sure you were in the same meeting as me? SERGIO Leila, you need to look on the bright side. SERGIO We're finally going to replace our old obsolete IT system with an ERP system completely designed for us. LEILA Yeah, well, before your ERP system is totally operational, we're gonna suffer! SERGIO No matter what, we can't keep working like this. Look at how much time we wasted last week when everything crashed. SERGIO Plus you know how slow the system is. SERGIO And you know, I know nothing about computers. I'm not a geek. SERGIO All I want is for it to work. LEILA In theory, of course, you're right. LEILA The only thing that's really worrying me is the extra workload. SERGIO I know, it's gonna take a while to set it up. SERGIO But in the long term, we'll come out on top. SERGIO You know what I'd do if I were you? SERGIO This thing here is a project for Bruno. SERGIO So you present this file to him, SERGIO and I'm sure he's gonna love working on it. LEILA Yeah. LEILA Yeah. LEILA If you say so. SERGIO That's exactly right. We're finally changing our whole IT system. SERGIO no, we don't know when it's going to happen. SERGIO Yeah, like you say, it's not gonna be simple. SERGIO But it's motivating. SERGIO while we wait for more information, Philip has asked us to think about what we would want to do internally. SERGIO Yea-yeah, he gave us the project established by the IT managers. I'm gonna read it entirely. SERGIO SERGIO Well, of course I have a vague idea of how I want to go about this, come on SERGIO What's really gonna be important is determining who needs what kind of training. SERGIO SERGIO We'll see how we'll get all this organized SERGIO but one things for sure SERGIO while everyone's learning how to use the new system, who's gonna do the work. SERGIO See, that's something I need to determine. SERGIO What do you mean, premature? SERGIO I don't agree at all! SERGIO Training is absolutely essential! SERGIO Yeah, I can imagine they'll have tones of questions. SERGIO Yeah, but I'm not sure we have a lot of answers to give them right now. SERGIO Yes, I do have a few questions that come right away to mind. SERGIO Yes, I can make a list. SERGIO SERGIO At least, I'll be done. SERGIO Oh yeah, a pros and cons list. Yea-yeah. SERGIO It could help me convince them. SERGIO Okay, SERGIO fine, SERGIO well I'll wait for your tools then. SERGIO Okay. SERGIO Thanks. You too. Talk to you next week. PHILIP So PHILIP What did you think of the presentation made by IT management. LEILA If we listen to them, everything's gonna be a piece of cake. LEILA It's sounds like they have no idea of what this means for our department. LEILA Well, at least they seem to have thought through the scheduling problems, and their calendar seems reasonable. PHILIP Sergio, what are your thoughts? SERGIO Frankly, I was truly convinced. SERGIO Their schedule seems fairly realistic, meaning the transition will be easy. SERGIO and their idea of updating us on the project once a month via intranet, is a good idea. SERGIO And management really seems to want to put the accent on training, no, no, I'm very optimistic! PHILIP This project took a longtime to prepare. I think if everyone makes an effort, transition should go smoothly. PHILIP If either of you has an idea of what we should do so that things go smoothly in the department, I'm all ears. SERGIO Well, I started to read the migration project file in detail, SERGIO and analyzed the impacts of said migration. SERGIO I used a template that my coach gave me to structure my ideas. PHILIP Thanks SERGIO This will help us precisely assess what's going to happen and allow us to see who will be impacted and how. SERGIO And at the same time, it allows us to determine which talents we need to have evolve. PHILIP Excellent start. SERGIO You know, I was talking with Allan yesterday after the presentation meeting. SERGIO the buyers seems worried. SERGIO He doesn't really know why SERGIO I believe we should organize an internal meeting with everyone from all departments just so we can reassure them. LEILA What will you say that hasn't already been said. LEILA They were with us yesterday at the meeting. LEILA We're not gonna repeat to them what everyone's already heard. LEILA If you start to take into account everyone's fears, then you'll never be finished. PHILIP Leila, I think that his idea is excellent! PHILIP We have to reassure people if they're worried. PHILIP And it will help us, at the same time, explain to them the impact of this migration on our department. PHILIP I need for everyone to work with us. PHILIP I'm counting on both of you to set an example. LEILA Really! What were you thinking? Don't you have enough work without wanting to organize yet another meeting? SERGIO I hope you noticed that Philip liked the idea. LEILA Obviously he liked the idea. LEILA You agree with all he says. LEILA You offer to do even more then what he asks! LEILA He's not gonna complain about it. LEILA you know what LEILA you're gonna work on your propositions alone. SERGIO Listen Leila, SERGIO this migration project comes at a bad time SERGIO but we have no choice. SERGIO There are two solutions: SERGIO either you drag your feet, and everybody will suffer through this transition, SERGIO or you make an effort to be pleasant and maybe we can all work together. LEILA Oh stop it! Keep your idiotic comments to yourself! SERGIO No! I won't keep them to myself! SERGIO I'm just as concerned as you about this migration project. SERGIO And as far as I'm concerned, I'm determined not to let our department be laughed at. SERGIO Imagine the consequences if things go wrong in our department, SERGIO just because we didn't do our jobs as managers. SERGIO I don't even want to think about that possibility. LEILA Well, don't worry, it's gonna be worse elsewhere. LEILA I know it. SERGIO And how do you think our teams are gonna react if they see that we're both uninterested in the project. LEILA Now wait, I didn't say I don't care about the project. SERGIO Okay, SERGIO well then imagine SERGIO we'll present the project to them in a very positive way, showing them everything we'll get out of it. SERGIO No more crashing servers for us, SERGIO no more wasting time SERGIO with data you need to input again. LEILA You're right, that's really gonna make them drool. SERGIO First off, we have to show them all the positive benefits of this project, I'm sure that'll be the easy part. SERGIO Secondly, SERGIO we have to implicate them, SERGIO make them participate each one at their own level. SERGIO I'm not sure exactly how, but that's what we need to think about to start with. LEILA you know this gives me an idea? LEILA When you think about it, this is the kind of project Bruno would love to take care of. LEILA yeah. LEILA In fact, you're right. LEILA If he takes over the project, all will go smoothly. SERGIO You see when you want to. SERGIO With regards to the communication aspects, we're up to par? SERGIO For the training programs, I'll ask Human Resources what they want, SERGIO but I'm sure they've already planned everything. LEILA Wait a minute, wait a minute. LEILA We know that the guys from IT and Human Resources have planned training programs for the ERP system. LEILA They talked about it the other day at the end of their presentation. LEILA But besides the tool itself, we're going to have to review every process there is. SERGIO Do you really think we need to go into that much detail? LEILA Yes, I think so. LEILA I've been thinking about it for a while, and I believe that we should maybe find a way to implicate our team more in this transition. LEILA What if we were to organize a few workshops. SERGIO Yeah, that sounds good. SERGIO We can suggest that to Philip. SERGIO Yea-yeah, great idea, plus it will allow everyone to learn the new processes because they'll be working with the software. LEILA Perfect. LEILA Okay, let me formulate the idea and then we'll go talk to Philip. LEILA I was also thinking, we could implicate even more Bruno. LEILA We could let him be the tutor. LEILA That way we can exploit his IT talent and it won't cost us anything. LEILA Plus, it'll be good for him to feel useful, I don't think he's very motivated these days. SERGIO Great idea. SERGIO Okay, we'll run this by Philip to see if he agrees and we'll warn Bruno before everyone. SERGIO Okay, sorry, I really need to go now. LEILA Oh, Richard, since you're here, I'd like to talk to you about your mission. LEILA Real quickly, I have a meeting in five minutes. LEILA And if there's something you don't understand, don't hesitate to interrupt me. LEILA Okay, fine. LEILA So, it's thanks the successful 'end of studies training program' you did here that we decided to hire you, you know that. LEILA While you were here, you undertook a quality study, with strong points and weaknesses, of a group of suppliers, LEILA therefore you know our context. LEILA we want to reduce costs by five percent by streamlining our list of suppliers. LEILA We'll gain on order processing, LEILA we'll optimize by researching new suppliers, LEILA we'll review our purchase categories. LEILA I mean, LEILA LEILA we really need to work on reducing the number of suppliers. LEILA This is very important. LEILA Over the next three months, LEILA I'd like for you to appraise the situation, LEILA give a numbered estimate, LEILA concrete and precise. LEILA We'll talk action plan later on. LEILA Do you have any questions? LEILA Good. I think you've grasped the gist of it. LEILA In any case, we're meeting tomorrow at five. LEILA What I suggest you do, is read the audit report that was done last year. LEILA You can ask Matilda, she knows where it is. PHILIP So, Richard LEILA He has potential. LEILA I spoke to him again so that he fully understands his mission: LEILA service provided, LEILA method, LEILA suppliers and supplies qualities, LEILA I think he understood. PHILIP You think, or-or are you sure? LEILA Well, Matilda will be here if ever he need more explanations. LEILA We went over the main topics with him, he'll be working directly with her and she knows exactly what he has to do. PHILIP Okay. PHILIP Tell me, has he met everyone here? LEILA Well he's met Bruno, obviously, LEILA then I asked Matilda to present him to Sergio and the rest of his team. LEILA Anyway, he's gonna have to work with everyone, so it won't be long. PHILIP There is something I'd like, however, PHILIP his work will consist in meeting the buyers to explain to all of them our ongoing processes, PHILIP what's formalized, and what isn't. PHILIP You know, all those little things they're use to doing and don't even think about. LEILA Yes, that's what I told Matilda. PHILIP Good, because it is very important that Richard's work be considered by everyone as progress and not as an audit. PHILIP I insist on this fact. PHILIP We're not doing this to bother them. This is the message they need to understand. LEILA Okay. LEILA I'll go talk to Sergio about it and I'll ask Matilda to brief Richard. PHILIP Fine LEILA I have mixed feelings about this. LEILA I explained to him the stakes and the approach, and he understood. LEILA I asked him to re-explain it to me and all was clear. LEILA But I feel he's too cautious. LEILA And a bit afraid as well. LEILA LEILA So I was thinking that I should maybe modify the next steps of his integration program. LEILA I was thinking that I should have him read the two last audit reports from last year. LEILA but in fact I think It'd be better for him to dive into the teams every day life. LEILA I could maybe suggest that he spends time observing the buyers in the field. LEILA Yeah, but I know what Philip's gonna say: "it won't work with all of them, between those who think that it's a waste of time and those who aren't good teachers" LEILA I better think this over a bit more. LEILA This is your office Richard, mine is right next door. LEILA Not everything's here yet, LEILA The drawers are empty, but you'll have a PC and a phone, LEILA well, as you know, we're changing all our hardware so it should get here soon. LEILA In fact, we should've gotten it yesterday. LEILA then you'll have to call IT for them to connect you to the computer network. LEILA But by the end of the day, you should have everything. LEILA Please, go ahead, sit down. LEILA It's yours now. LEILA I'll come get you later to introduces you to Matilda Susic and Bruno Williamson. LEILA And then after, around noon, we'll all go have lunch together. Okay with you? RICHARD That's fine by me. LEILA I've just spoken to Richard. LEILA the young graduate LEILA the one who's gonna start the diagnosis of our supplier portfolio. LEILA LEILA He got here on a bad day and I really had little time to greet him. LEILA LEILA I talked to him briefly about his mission and I sent him to go see Bruno. LEILA Yes, I know, he'll be working with Matilda, normally she was supposed to do this. LEILA But she was visiting a supplier. LEILA I tell you, it was a bad day. LEILA Whatever. LEILA We managed anyway. LEILA Now that I think about it, we really did a bad job greeting him. LEILA Well, it was his first day, tomorrow we'll do better. ALLAN So ALLAN how's your mission with the English affiliates looking? ALLAN Were you able to see Britt Anderson? LEILA You're interested? ALLAN No, I don't care, I'm waiting for my coffee to cool. ALLAN No, but seriously, I think Philip wants me to handle to merger evaluation on our end. LEILA Oh, really, I didn't know. I was in Liverpool. LEILA LEILA I'm working on Britt's order of business and then I have to meet all the buyers on his team. LEILA That'll be phase one: LEILA the implementation of monitoring procedures and file sharing. ALLAN Okay. ALLAN And what are you going to start with? LEILA I'll meet Britt again to plan his objectives and his schedule, LEILA and afterward, I'll let him determine what organization and what means he'll need. ALLAN Already? LEILA What'd you mean? ALLAN Well, ALLAN you already want to rethink their way of working? ALLAN Don't you think that Britt and his guys need to first understand our culture, our purchase policy? LEILA No, but that will be taken care of once we'll start listing our procedures. LEILA That'll happen when we compare our practices. LEILA If I start taking that kind of stuff, as of now, in-in-into consideration, I'll get nowhere. ALLAN Fine, do what you want. LEILA Why, don't you agree? ALLAN Hey, it's your project, you're the one managing it. ALLAN No, listen, ALLAN ALLAN If I were managing this ALLAN I know that the steering committee is pressuring you to go fast, ALLAN but you know Sergio says: ALLAN you have to hurry up slowly. LEILA Easy for him to say, everything always goes over his head. ALLAN But he does have thirty years of experience. ALLAN I'm not telling you to come to a complete stop ALLAN but just for you to take your time. ALLAN The next time you meet with Britt and his team, explain the project to them, tell them about the company, ALLAN motivate them, reassure them. ALLAN Once the project is rolling, it'll be too late. LEILA I think your coffee cooled now. ALLAN I promise I'll be quick. ALLAN I just want to know your order of business is going. LEILA I listened to what you said. LEILA In fact, I think you were right. ALLAN ALLAN Well, that's great. ALLAN Because in six months, I go see them, so it's better if they like us. LEILA Okay, I have three months to start the project. LEILA At the beginning of next week, I'm organizing a big meeting with the guys in Liverpool. LEILA I'll present the company, our purchase policy, what our managers want and then do Q & A's. LEILA And then I'll let Britt present the schedule. ALLAN This is the first time a project is properly organized. ALLAN Leila, that's really smart. LEILA Then, with Britt, we've given ourselves three weeks for interviews. LEILA I have to do an analysis of the purchase policies, LEILA and I'll need a descriptive of their procedures and their management tool. LEILA Britt will help. ALLAN Will they all be available? LEILA Well they'll have to be. ALLAN And what have you planned ifsome of the interviews go wrong poorly, or you don't have all of the documents you need? LEILA Well, I'll put down my foot until I get it. They don't really have a choice. LEILA The orders come from the co director. ALLAN You really think it's gonna work, you here, them over there? ALLAN ALLAN You can't watch them every second. LEILA I don't even think of that. LEILA It has to work and that's it. ALLAN So ALLAN how did your scoping interviews go in Liverpool? LEILA We're almost right on time. Each buyer moved his schedule around and took time out to meet with me, LEILA Britt supervised really well this step. LEILA I think he understands what we want. LEILA With regards to that, all's fine. ALLAN We're on schedule. Great. ALLAN But why "with regards to"is there a problem? LEILA Well, not all the interviews are easy. LEILA Sometimes, I feel like they're resisting, as if they didn't want to speak about their processes. LEILA I think some are afraid we're gonna judge them. LEILA And Britt doesn't know how to position himself. ALLAN Yeah, but it's not easy for him, he's caught in a cross-fire. LEILA No, not at all, it's his job. He has to manage his team so we can go forward. It's not my job. ALLAN Yeah, well I know Britt and he's not big on authority. LEILA Yeah, except he seems to forget I have deadlines to meet. ALLAN Well then ask Philip to step in and speak to Britt. LEILA Can you imagine me asking him to come with me to Liverpool? ALLAN You guys'll have to meet anyway to see what's going wrong. ALLAN If it's not Britt, who else'll do it. LEILA Yeah, I'll have to convince Philip and that won't be easy. ALLAN You really think he's gonna change? SERGIO Yeah, he's already seen Human Resources a couple of times. SERGIO and I kinda asked Sandra who works in the HR office. SERGIO No, trust me, we need to be ready, Allan! SERGIO You, so you can replace me, SERGIO and me to replace Philip. ALLAN What about Leila? ALLAN Do you think she'll be interested also? SERGIO No, she's too young in the company. I know management and they'll never take the risk of placing her strait off as Head of the Department. SERGIO However, things are going to be really intense for you when I retire. Before then, you need to make yourself noticed. ALLAN You forget that Leila and I don't really have the same resumé. ALLAN She graduated from a big business school, unlike me. SERGIO Wait, don't mix everything up. SERGIO You have experience and I'm talking about your talent as a manager. SERGIO You have a real gift. SERGIO When I see you, I can tell everything's good with you team. SERGIO However, Leila, you can tell that managing's not her thing! ALLAN ALLAN Yeah, maybe. SERGIO Okay, we'll talk later, but think about what I said. ALLAN Okay. ALLAN They're things I'm not good at, so I'll start working on them. SERGIO Wow! You really understood what I said! ALLAN Wait, why are you saying that? SERGIO Let me tell you, SERGIO you're going to waste a lot of energy for nothing! SERGIO Whereas if you concentrate on your strong points, that's where you'll make a difference. SERGIO Why do you think I'm still here after all this time. SERGIO It's becauseI bet everything on my strong points. ALLAN Yes, I've always wondered why you were still here after all these years. SERGIO Just forget what I said. You have no problem being unpleasant. SERGIO Don't bother trying to improve yourself. SERGIO Hey, Allan? SERGIO Didn't you go out for lunch? ALLAN No ALLAN I wanted to finish this, but I can't. SERGIO What is about? ALLAN About me believe it or not. ALLAN ALLAN My strong points and my weak points, but I don't seem to have either because I'm drawing a blank. SERGIO SERGIO May I? ALLAN Be my guest. SERGIO SERGIO You just need to be SERGIO methodical. SERGIO I'm going to show you have you can do your own evaluation. ALLAN What kind of sandwich did you get? SERGIO Chicken. SERGIO SERGIO Okay, look, it's not complicated. SERGIO You take a sheet of paper SERGIO and you divided it in four. SERGIO In the top left square, write what you like to do, SERGIO in the top right square, what you don't like to do, SERGIO bottom right, what you know how to do, SERGIO and bottom left, what you don't know how to do. ALLAN But what is it that I write. SERGIO For example, everything you're supposed to do in a week. SERGIO and then you put each of your missions in one of these squares. ALLAN And after that? SERGIO When you'll have done that, you'll have done a lot. SERGIO SERGIO Then we'll analyze together your paper. SERGIO We'll look at everything you like to do and now how to do, SERGIO and those will be your strong points, SERGIO and we'll do the same with your weak points. ALLAN Pretty good! ALLAN Thanks Sergio. SERGIO You're welcome. SERGIO I'm always happy when I can help a friend who's in desperate need. MARY Yes, hello? ALLAN Hi Mary, It's Allan in purchases. MARY Hi Allan, how are you? ALLAN I'm fine, yeah. Thank you. ALLAN And you? MARY I'm terrific. MARY You're calling me for your questionnaire, right? ALLAN Yeah, are you available to answer my questions? MARY I'm listening. ALLAN Alright. ALLAN Okay, well, first of all ALLAN am I ALLAN have I been a good colleague? MARY what do you mean "good colleague"? That's a bit vague. ALLAN I mean ALLAN well ALLAN am I someone you can count on? ALLAN ALLAN am I someone who's efficient, ALLAN serious, ALLAN conscientious, ALLAN able to listen to other, that kind of stuff. MARY Yeah, I see what you mean, but that's not one question, that's many questions in one. ALLAN Yeah, you're right, but it's because I don't know how how to do this. MARY Yeah, I can imagine, it's not easy. MARY wait, I think that my husband's company had given them some kind of similar questionnaire. MARY I remember him saying that it was pretty well done. MARY Do you want me to ask him if he still has it? ALLAN Oh please, that would really help me a lot! MARY Okay, let me asks him and I'll get back to you. ALLAN ALLAN Thank you Mary. ALLAN Bye. ALLAN Sergio, can we please talk about the cost reductions you obtained in your sector. SERGIO Yes, with pleasure. SERGIO SERGIO especially since I have some really great news to tell you all. SERGIO SERGIO Ever since we got rid of three suppliers who weren’t able to comply with our ISO request, SERGIO SERGIO and plus who had raised their prices, SERGIO we were able to reduce costs by seven percent on the whole suppliers' panel. SERGIO That's huge! SERGIO It's even much more than what we were expecting! PHILIP Well done! That's excellent news, Sergio. PHILIP You'll congratulate your whole team. LEILA I'm sorry, I don't want to rain on anyone's parade but that's not what I find. I find less. LEILA I find four point three percent. LEILA Yeah,okay, we did reduce a percentage of our suppliers' deficiencies, LEILA so, of course, we reduce part of our costs, LEILA but I-I-i don't reach at all my objective of twenty percent! LEILA I'm at fifteen point three! LEILA We'll reach them at the end of the year, but I don't see how you can state that we've reduced costs by seven percent. SERGIO Yeah, but with the increase of three percent on our sales people's turnover, it's evens it out. SERGIO That make seven percent! LEILA But, are you sure? Did Catherine give you these numbers? LEILA When are they from 'cause I don't have the same total. ALLAN Three months ago. PHILIP These aren't the latest number then? PHILIP Sergio, PHILIP what do the latest numbers say. SERGIO actually, we don't have them. SERGIO I didn't ask for them, I forgot. PHILIP Really? PHILIP Well PHILIP I'm sorry but we're gonna have to meet again at the end of the week with the latest numbers and the real estimations. SERGIO Yes, we'll get you that. PHILIP Lately, you've been making us lose a lot of time. PHILIP PHILIP Allan, do you have anything to add that would eventually help us fully understand the situation. LEILA Last but not least, I'd like to announce that the person chosen to handle the project "Reliable Suppliers" LEILA is no other than Christal. LEILA She made excellent propositions these last weeks, so it's well deserved. LEILA Okay, thank you for your time and have a wonderful afternoon. MATILDA MATILDA Wait Leila, I-I don't get it. MATILDA You had told me that you would let me handle this project. MATILDA I worked on it for weeks as well and made propositions, don't you remember? LEILA Yea-yea-yeah, in fact, it would be really nice if you could sum up your ideas, I think it would really help us. MATILDA Really? That's it? LEILA What'd you mean that's it? you canYou get to participate in this project, just in a different way. MATILDA Yeah, wellyou just announce it like that, all of a sudden, at the end of a meeting. MATILDA Your email seemed to be very clear, I really don't understand. BRUNO Yeah, I remember that mail. BRUNO You were so happy about it, you let me read it. LEILA Yeah, well, maybe, that's possible. LEILA doesn't matter cause I'm not gonna change my mind now. LEILA In the meantime, you can give me your suggestions. LEILA So can you Bruno. MATILDA whatever, yeah, you'll get them. BRUNO I have enough work already. BRUNO Christal can make them for me. SERGIO Oh no, I'm sure! SERGIO I won't get caught again. SERGIO I don't ever want to go through another meeting like that one. SERGIO I was looking forward to it, SERGIO and all my data was outdated. COACH You know, meetings are supposed to be prepared beforehand. COACH Plus, you have Allan, he’s supposed to help you. COACH You need to learn to be able COACH to formulate the right requests COACH in order for him to give you the right information. SERGIO That's true. SERGIO He was just as embarrassed as me. We really looked like two idiots. COACH When you need to talk about numbers, COACH you also have to make sure you have the right ones. SERGIO They were the right ones. SERGIO Three months ago. SERGIO How embarrassing. COACH Okay, COACH and what did you do? COACH How are you preparing the next meeting. SERGIO Well, this time I've asked our sales department for the numbers, as well as our purchase department. SERGIO And I've asked the guys in IT to create an excel template so that I can automatically see when there are changes. SERGIO If I change a number, wham! everything's updated, even my graphics. COACH That's very ingenious. COACH That's a great tool, COACH that’s gonna simplify your life, COACH and will allow you to better prepare your meetings COACH especially if you have numbers to present. SERGIO Yeah, SERGIO SERGIO that way if Allan, who knows about the chart, has last minute numbers to input, SERGIO I can easily take them into account for all internal updates, SERGIO and be as close as possible to the company's real situation SERGIO and that, Philip's gonna like! SERGIO Oh, I'm gonna have to go. I have my weekly assessment meeting with Catherine from sales, to talk over the figures. COACH Are you meeting in person? SERGIO Oh, no, no, she's on a business trip. We've planned on talking via skype. SERGIO I send her my charts and we review them together. SERGIO It helps me know what I'm talking about in meetings. COACH I think it's a great idea. COACH It makes you look good, and that makes me happy. COACH I see you're using all the tools I gave you. COACH Continue. SERGIO I spoke with Catherine and another friend, just to compare how we go about doing things, SERGIO It's given me a few ideas. SERGIO I've decided to try out a few different tools, SERGIO and it works. COACH Hey, COACH I think that's really great, COACH Keep doing what you're doing, and soon you won't need me anymore. COACH Have a great meeting and we'll talk about it next time. SERGIO Thank you. MATILDA I was happy when Leila congratulated me at the end. MATILDA But frankly, she could have encouraged me a little more. MATILDA I can't say that I had a lot of fun with this project. MATILDA I did what I was asked to do. MATILDA But sometimes, I really didn't understand what I was there for. MATILDA Whatever. MATILDA It's over. MATILDA I really can't wait to find out what great new project they have in store for us next. BRUNO It started off pretty bad. BRUNO And it was kind of our fault. BRUNO Since it was our first time working with the Production Purchase Department, we should've been more specific from the start. BRUNO We'll have to keep it mind for next time. BRUNO Other than that, I did what I was supposed to. BRUNO And I did it well considering the delays. BRUNO I bet that Sergio is going to criticizes us again. BRUNO But if we consider everything objectively, BRUNO we did better than before. BRUNO ALLAN yes, generally speaking, it all went well. ALLAN Philip congratulated us in front of the co director. ALLAN ALLAN I think the work I did beforehand helped them a lot. ALLAN I was able to calm everyone ALLAN in the non-production department when Sergio threatened to leave. ALLAN ALLAN and then ALLAN ALLAN I fell behind. ALLAN I know it doesn't take ten minutes to write someone an email, but, but I can't help myself. ALLAN Andwell, now I'm behind on my recurring fileand I hate that. ALLAN That's all. SERGIO I think we all agree, SERGIO The Sigma file was brilliantly handled. SERGIO At least, it was on our end. SERGIO SERGIO It's a good thing we didn't count on the non-production department to respect delays. SERGIO SERGIO SERGIO The project had gotten off to a bad start and SERGIO I set everything back on track in very little time. SERGIO That's called experience! NOTE DOUBLONS AVEC BOUCLES / / / NOTE DOUBLONS BOUCLES / / / NOTE DOUBLONS / / / NOTE DOUBLONS / / / LEILA I found you kind of down at the Sigma cocktail. ALLAN Yeah, I'm not happy with what I did and I'm behind in my work. LEILA Come on, do you ever let yourself see the bright side of anything? ALLAN I'm just very conscious of my faults, that's all. ALLAN I want to better myself and I don't like it when I stagnate. LEILA Yeah, but don't forget all of your qualities. LEILA You know what, I think that you forget to ask yourself what you really want. LEILA LEILA You know what my former boss would tell me? LEILA Determine what you want, LEILA see how your qualities can help you get what you want, LEILA and then, only after that, see what you need to change. LEILA Do you know what you want at least? ALLAN Well, I guess that I want to be able LEILA Wait, wait, wait, think about it and then we'll talk, okay? MATILDA what? MATILDA Oh, yeah, on the final presentation, I helped out. MATILDA Because I'm good with powerpoint and I like to use it. MATILDA Leila says I should also do the oral presentation, but I hate speaking in public. MATILDA MATILDA Plus, she wants me to take initiatives MATILDA but I don't like doing that. MATILDA MATILDA That being said MATILDA maybe I should have after all. MATILDA At the beginning of the project, I found the specificities a little too vague. MATILDA I wanted to talk to Leila, but I wasn't too sure and I didn't want her to tell me that I should mind my own business. MATILDA MATILDA but now that after everything is said and done, MATILDA I'm sure I should have said something. MATILDA But, you know me, I just kept it to myself. LEILA wait, LEILA before you leave, I want to show you an exercise I learned in training a few years back. LEILA You'll see, it's real simple. LEILA Lift your arm. ALLAN Like this? LEILA Keep it straight LEILA I'm gonna try to lower your arm and you're gonna try and stop me, okay? ALLAN Yep. LEILA There you go. ALLAN ALLAN Is that what you learn in training? LEILA No, wait, that's just the first part. LEILA I was able to lower your arm only because you were thinking of how to counter my moves. LEILA Let's try something else now. LEILA Close your eyes, take and moment and say to yourself that your arm cannot be lowered. LEILA and open up your hand in order for all energy to flow. LEILA Do this seriously. ALLAN Yes. LEILA Tell me when you're ready. ALLAN Okay. ALLAN Hey, that trick really does work. ALLAN And I can feel that it's not the same muscles at work. LEILA And I won't be able to lower your arm. LEILA Do you understand the exercise? LEILA When you act defensively, I can easily manipulate you. LEILA And when you are assertive, you're stronger. ALLAN Well, then I better be the man with the assertive agenda I guess! ALLAN Thanks Leila. SERGIO Hello. SERGIO hello Philip. SERGIO Y-y-y-yes, I know we weren't at all good on the Frenzen negotiations. SERGIO Yes, of course I talked to Allan about it, but you've seen how he been these last two weeks, he's uptight, SERGIO SERGIO At the same time, he did say that it was gonna be difficult, SERGIO but that, we knew it from the start, it's no SERGIO I didn't think it would get to this SERGIO Yes, I know that he didn't do well when negotiating SERGIO Ellis. SERGIO SERGIO Well, yes, he lost his temper and it cost me a very expensive lunch. SERGIO Yes, I know we need to do something. SERGIO I threatened to take away the pre-production file, but of course I won't do it. SERGIO What do you mean 'how does he feel about the situation'? SERGIO That's really not my problem, SERGIO it's his. BRUNO Are you okay? You look mad. BRUNO Is it still because of the Frenzen file? ALLAN yes ALLAN And if you really want to know, Sergio's pissing me off. ALLAN He tells me what to do and then he changes his mind at the last minute. ALLAN I have five negotiations to handle and he says we have no choice. BRUNO Wow! I've never seen you stressed out like this. BRUNO You have to do something. ALLAN yeah, great idea. BRUNO No, I'm serious. BRUNO Do a sport. BRUNO Take time off. BRUNO For me, when I'm stressed out, BRUNO my miracle cure is sleep. BRUNO To each his own. BRUNO Have you talked to Sergio about it? ALLAN BRUNO I mean really talk. BRUNO Because it's weird seeing you both apart like that, BRUNO whereas usually, BRUNO you guys are always together. ALLAN Yeah, well, things change. ALLAN He also wants me to handle the pre production file, dammit! ALLAN I'm fed up! BRUNO Yeah, BRUNO but if you want my advice, BRUNO You better put if off 'til tomorrow. BRUNO Come on, I'll buy you a cup of coffee. BRUNO Come on. BRUNO And take a deep breath like this. BRUNO BRUNO BRUNO Okay. BRUNO you'll feel better. SERGIO Okay, Allan, SERGIO we have to talk. SERGIO We have to settle this situation, because ALLAN because what SERGIO because it's, it's unbearable! SERGIO Because this here, this work has been sabotaged! SERGIO SERGIO And then I'm the one who has to deal with Philip! So thanks for nothing Allan! SERGIO Thanks! SERGIO Allan, we need to talk. SERGIO We have to deal with the Frenzen case. ALLAN Indeed. SERGIO I can tell that it's not just the Frenzen case. SERGIO What's the matter, Allan, do you have a problem? SERGIO You can tell me about it, you know. SERGIO We are in the same boat, you know, with Philip, things are very tense as well. SERGIO Hey, Allan, SERGIO we need to talk, we need to deal with the Frenzen case. ALLAN Indeed. SERGIO But SERGIO it's not just the Frenzen case. SERGIO What's the matter, Allan. SERGIO You had never failed a negotiation before. SERGIO Is it a question of, of time, of pressure? SERGIO Of organization? ALLAN SERGIO Let me reassure you, I'm not here to keep score. SERGIO I just want to understand. SERGIO And to see how we can do things differently because clearly this doesn't work any more. PHILIP You both know, the watchwords these days are 'responsible economics'. PHILIP This is the new strategy axis that was unveiled to us yesterday by the board members. It coincides with the Action Twenty Twenty project that I will present to you right now. PHILIP Okay, PHILIP I'll skip over the details that don't concern you directly. PHILIP You'll watch this presentation afterward. It was created by marketing and we'll go directly to what concerns us. PHILIP Here. SERGIO Yeah, but aren't you gonna show us a little bit more? SERGIO Tell us, I don't know, how theother departments are, are involved. PHILIP Sergio, we only have one hour for this presentation, if I start talking about the others, I'll never have enough time to tell you how I see things. PHILIP So let's be simple and efficient. PHILIP I'll expose your objectives PHILIP and if you have any questions, you can ask them afterward, okay? SERGIO Okay. SERGIO SERGIO We'll try not to have too many. LEILA We're listening Philip. PHILIP Basically, what we want and what we need is the ISO fourteen double O one certification, PHILIP and the development of 'responsible purchases'. PHILIP Is this clear for everyone? PHILIP PHILIP It's up to us to make sure none of our suppliers will tarnish our company's image. PHILIP I'm done. PHILIP Do you have any questions? LEILA LEILA Right away, no. It's a lot of information to digest all at once. But I'll review it calmly and I'll get back to you. SERGIO Same as her. PHILIP One more thing, I'll let you present this to you respective teams and we'll talk then. PHILIP I'll send the powerpoint presentation by mail. SERGIO You see, SERGIO I'm really happy about the new strategic direction we're taking. SERGIO And you know that I don't always agree with what's decided upstairs. SERGIO But this time I say: Yes! Bravo! SERGIO The project "Action Twenty Twenty" makes sens. SERGIO Well, it's true. It's time we realize what the social and environmental impact of our actions are and that we finally no longer focus only on financial gain. ALLAN Yes, I agree with you. ALLAN I like that point of view also. ALLAN That being said, I don't really see what good it can bring the company. ALLAN Not very much if you want my opinion. SERGIO Well you're wrong. SERGIO This can only have a positive impact on the company's image. SERGIO Everyone's doing everything to insure sustainable development. SERGIO Being an eco-friendly corporation is something to be considered nowadays. SERGIO Indirectly, SERGIO you secure customer loyalty SERGIO and that’s not talking about the workers who will agree with these values. ALLAN Yeah, you're right. I didn't see thing that way. ALLAN ALLAN so, at our level, this means we're equally in charge of insuring responsible purchases. SERGIO I don't know. What do you think? ALLAN Well, I think we have a lot of work in store and need to rethink the selection of our suppliers. ALLAN ALLAN Because I know a few who are going to run away when we give them our new standards. SERGIO Well, then I guess that's a good sign. SERGIO That means we need to work on our suppliers' …panel. SERGIO wait, look at this. SERGIO I'm gonna show you one of these slides, SERGIO Look at this. SERGIO "redefine each and every quality standard for our suppliers". ALLAN what you want is for us to make sure that, as of now, all our suppliers comply with the corporation's new image. SERGIO You're a smart one. SERGIO I can tell who you take after. ALLAN SERGIO So Allan, how are things going? ALLAN Oh please, don't ask. It's a real headache. ALLAN I started by listing the criteria to see what direction to take with our new quality standards. SERGIO Yeah, I saw, you sent me your list. SERGIO You know, we reviewed it with Leila and Philip and for us, it's okay. ALLAN Yeah, but the problem is that when I look at our suppliers' list, not one of them respects all of our new standards. ALLAN We're not gonna get rid of all of them! SERGIO No, that would make Philip too happy. SERGIO No, no, the idea is to have them modify their way of working. ALLAN well I can guarantee that for some it's mission impossible. SERGIO Okay, SERGIO you remember when we changed our payment terms with everyone. ALLAN I don't see the relevance. SERGIO Back then, you had told me that our suppliers would never accept and that most would surely drop us. SERGIO And what happened? ALLAN It took some time but they finally accepted. SERGIO And there you have it. SERGIO SERGIO It's gonna take a little time, SERGIO We're gonna have to explain to them why we're changing our standards, SERGIO we're gonna have to make them understand what's in it for them, SERGIO but we'll make it happen. SERGIO One step at a time. ALLAN ALLAN you're right, one step at a time. SERGIO LEILA It's Six Twenty. What's he doing? LEILA I have a family who waiting for me. LEILA What can he possibly have to tell me before a long weekend at this hour. LEILA LEILA It must be really important. LEILA It's not very reassuring. LEILA LEILA It's six twenty one! LEILA LEILA LEILA Okay. LEILA LEILA calm down Leila. LEILA LEILA and breathe. LEILA I haven't done anything wrong. LEILA I think. LEILA LEILA Hello. LEILA yes, okay, okay, I'll come right away. LEILA Hello Philip. What's wrong? LEILA The company's stocks have drop drastically and we have to fire a whole bunch of people? PHILIP Have a seat Leila, please. LEILA I know, you want to talk to me about Bruno, I didn't coach him enough? LEILA But I thought everything was going well. PHILIP Sit down, this won't take long. LEILA You know, it's already very late. LEILA whatever. LEILA It's okay, the children will just have to wait. I'm listening, go ahead. PHILIP Leila, you didn't do anything wrong. PHILIP If I could have, I would have chosen a better time, you know me. LEILA Yes, of course. PHILIP Given the urgent request formulated by the steering committee, and the importance of this project for our department, PHILIP I've decided to turn in our report on Monday. PHILIP I knowthis isn't the time-frame we had initially planned. PHILIP You're gonna have to work this weekend in order to finish the report. LEILA I really wanted it to be good. LEILA Luckily, I've already gather most of the information, but I still need time to write it and proofread it. LEILA You also remember I took a day off for the long weekend? PHILIP Yes. PHILIP But PHILIP I need your help. PHILIP PHILIP You can always recoup that day off next week or the week after. PHILIP Leila, can I count on you for Monday. LEILA Yes of course, you'll have it Monday at nine on your desk. LEILA No problem. PHILIP Thank you Leila. PHILIP See you Monday. LEILA LEILA Yes hello? MARY Leila, it's me. Philip wanted to see you. LEILA Okay, I'll be right there. MARY No, wait. LEILA What? MARY He's still in a meeting but he wanted me to tell you that the summary of the "territorial project" needs to be ready for Monday nine am. And he's real sorry. LEILA Did he forget I have a few days off? LEILA I was just on my way out the door. MARY He needs to give it to the steering committee before Monday at noon. LEILA Are you sure? MARY That's what he told me. LEILA LEILA Fine, well then he'll have it Monday at nine. LEILA Just great. LEILA my family weekend's already over. LEILA I really wanted to fine-tune this report, but I'll never have the time. LEILA But if I don't do it well, I'll look bad in front of Philip. LEILA LEILA He could've call and told me himself. LEILA LEILA Okay. LEILA I have something to tell you guys that's not very pleasant. LEILA neither for you, nor for me by the way. BRUNO Go ahead, tell us. MATILDA The quicker we know, the quicker we'll be able to move on. LEILA LEILA Here it goes Philip asked me to tell you that there will be no bonuses his year. BRUNO What? MATILDA Oh no! LEILA Well yes, we didn't meet the objectives we set ourselves at the beginning of the year, therefore, to compensate loses, he canceled our bonuses. BRUNO But I was counting on it. LEILA Yeah, well, you're not the only one and that's not gonna change the decision. LEILA All I can say is that's the way it is. LEILA It's totally out of my control. MATILDA Do you think we'll be able to recoup them after the next quarter? LEILA I sincerely doubt it. He didn't say anything to me. LEILA If it were me, I would have found another way to compensate company loses, but LEILA he's the boss, right? BRUNO BRUNO Tell me, what good are you for? LEILA LEILA Despite everyone's efforts, LEILA we are well aware that we weren't able to meet our objectives. BRUNO BRUNO And you've known this for how long? LEILA The decision was voted this morning. LEILA It wasn't an easy decision to make, I'm sure you know that, but it's necessary. BRUNO And we can't even recoup it next quarter? MATILDA Why? You think maybe they're gonna be doubled? BRUNO Ha, real funny. LEILA Come on, you don't only work for bonuses, do you? LEILA Listen, the figures have spoken. LEILA Do I need to remind you that bonuses are based on objectives? LEILA If they're not met, then you get nothing. LEILA That's the rule. LEILA And don't worry, I'm not getting a bonus either. SERGIO SERGIO You heard Philip in yesterday's meeting. SERGIO The suppliers' qualification was brought up again, SERGIO so this time, SERGIO no more choice, we have to do it. SERGIO Everyone's on it. ALLAN You know what I'd like? ALLAN that the guys themselves analyze the policies of their suppliers' CSRs. SERGIO Yea-yeah, sure, that's what should be done, you right, that's perfect. ALLAN Except they're gonna need tools. ALLAN To start with they'll need a Responsible Purchase Guide so they all have the same standards. ALLAN And a CSR evaluation questionnaire to be sent to all suppliers. SERGIO Yea-yeah, that's perfect. It'll weed out the bad ones. Very good. ALLAN I was sure you'd say that. ALLAN So ALLAN here. SERGIO What on Earth is this? ALLAN It's the questionnaire. ALLAN I've given it to everyone on the team and this one's for you. SERGIO the fact that your guys may need a questionnaire is one thing, but I know my suppliers. SERGIO No need to waste time with that. ALLAN But I thought you liked this project. SERGIO Of course I do. SERGIO By the way, SERGIO take your agenda. SERGIO we're gonna program a progress meeting with all of your team. SERGIO in two weeks, is that good for you? SERGIO Hey Allan, SERGIO I just took a look at your questionnaire. SERGIO There's room for improvement. SERGIO This is a rough draft, right? ALLAN The guys got it yesterday, I don't think they've started working on it. SERGIO Very well. SERGIO Well then I suggest that everyone reviews it. SERGIO That's the idea. SERGIO It'll federate everyone. ALLAN Yeah, well, I'm not gonna go see everyone to ask them what they think. SERGIO Oh, of course not, you have better things to do. ALLAN So, how do you plan on going about it? SERGIO I had lunch with Serena today, you know from the Marketing Department, SERGIO Apparently they have something really great over there. SERGIO A collaboration plate-forme. ALLAN I've heard about that. ALLAN I'll ask the IT department to give us access, ALLAN I'll put the questionnaire on line, ALLAN everyone can suggest changes, ALLAN and we validate at the end. ALLAN Oh yeah, but no. SERGIO What? What's the problem? ALLAN I know them. ALLAN They won't all go for it. They're gonna say we're making them do our work. SERGIO No, no, no, you'll see. Once they get started, they'll find it's fun. SERGIO SERGIO Well, I don't know how that thing really works, SERGIO butSerena said thatit was so great, that they even talked about it to the co-director. ALLAN You know that the buyers were really efficient. ALLAN They found that the plate-form was a great idea. ALLAN It made them double in effort to get answers from their suppliers. SERGIO Why do you think I'm the boss here, of course it was a great idea. SERGIO Well, I must admit that what you did was also really good. ALLAN SERGIO What? Don't you agree? ALLAN No, no, it's not that. ALLAN But based on the feedback, I know it's not going to be easy for some. SERGIO Well, I'll let you take care of that. You'll do it well. ALLAN Some of our buyers have a lot more to loose then others. ALLAN I'm more specifically thinking of those who mainly work with Asia. ALLAN They're going to have to renew the suppliers' portfolio. ALLAN They shouldn't be penalized compared to the others. SERGIO And what's your opinion? ALLAN ALLAN There's two ways of seeing this. ALLAN Either we postpone the CSR standards for certain geographical zones, ALLAN or we modify the department's organization once the selection's made. SERGIO Listen, you suggest what's best. I trust you on this. ALLAN I might even review the entire organization. We keep saying we will. SERGIO Yeah, why not. Send me a little memo detailing that. SERGIO SERGIO Listen, I don't have much time to talk about it, I have something important to finish for tonight. SERGIO But I want to read your memo. ALLAN You want a memo without telling me.... SERGIO Look Allan, SERGIO I'm busy right now, we'll talk about it later. ALLAN ALLAN PHILIP What's my department's contribution PHILIP to 'Action Twenty Twenty', that's what I've been asked. PHILIP PHILIP Production is contributing, so is management and marketing, PHILIP but unfortunately, purchases hasn't contributed yet. PHILIP I know that this is a very important project. PHILIP I myself greatly encouraged it, but really, honestly, I absolutely have no time. PHILIP PHILIP I'm still in the middle of adjusting to the new organization I put in place PHILIP and furthermore PHILIP I have a lot of things to manage. PHILIP Nonetheless, I have to find a brilliant idea. PHILIP And you, do you have one? SERGIO It's because of what was said at the steering committee that you've asked us here. PHILIP What? You already know about it? SERGIO Well, you know me. PHILIP It was decided that the Purchase department needs to contribute to Action Twenty Twenty. SERGIO As if we had nothing else to do. LEILA What does this mean specifically? PHILIP Well for one thing, it's a great opportunity for us. PHILIP I must admit that, in the beginning, the idea really bothered me and then I realized it's exactly what we need. SERGIO Do you mind explaining? PHILIP Well, of course it's a good thing to re-organize the department to optimize procedures, PHILIP but that's not what's going to make people happy to work here. PHILIP However, if they feel inspired by a project SERGIO And what did you have in mind? PHILIP Well it's PHILIP I have no idea yet. PHILIP But I'm counting on you to help me. PHILIP So I'd like to set a meeting so we can talk about it. Do you have you agenda with you? PHILIP Friday at ten thirty, I have a meeting that won't last long PHILIP and a lunch appointment at twelve thirty. PHILIP How about eleven to twelve, is that okay for you? LEILA Friday from eleven to twelve is fine for me. PHILIP Sergio? SERGIO SERGIO I'm okay. PHILIP Perfect then. PHILIP Friday will be a creative meeting, okay? PHILIP Then we're set. Thank you. PHILIP How do we integrate the Purchase departmentinto Action Twenty Twenty, I'm listening. PHILIP You must have an idea. LEILA We could maybe focus on our innovating products? LEILA We never take the time to look for innovations with our suppliers. PHILIP PHILIP Innovative products. SERGIO We're going to be faced with a real wall, some are totally against innovations. SERGIO As long as it works, they're happy, outside of that SERGIO it better not change. PHILIP Another idea? LEILA I was thinking of evaluating out own carbon footprint. LEILA Have we ever measured it? PHILIP Carbon footprint. SERGIO And how do you calculate it? LEILA I don't know but we'll find indicators. SERGIO Well, if you do that, we're gonna end up with a war in between department. SERGIO No, no, everyone's gonna blame one another PHILIP I'm still writing it down. PHILIP PHILIP Sergio, what would you suggest we do? PHILIP Innovating products, PHILIP carbon footprint, PHILIP sustainable development, streamlining, PHILIP Green economy, PHILIP ethics, PHILIP suppliers charter, PHILIP eco-compatible processes, PHILIP and new standards. PHILIP What do you think? PHILIP We could PHILIP establish a Green charter that all our suppliers would have to comply with PHILIP and at the same time, start a vast streamlining campaign to verify that their internal processes are truly eco-compatible. SERGIO Oh, now, wait, that's a great idea. LEILA Yeah, that sound fine. SERGIO What'd you mean 'fine'? SERGIO Leila, come on, this is great! SERGIO They're all gonna love it. SERGIO You hear them all talk about global warming and preserving the, the, the planet's resources all day long, SERGIO That's all they talk about. SERGIO and since they're all young, SERGIO they're motivated. SERGIO No, no, SERGIO believe me, that's gonna work for sure! PHILIP What I really like about this idea, is that it's completely in phase with our CEO's vision on the upcoming Green economy. SERGIO Philip's right. SERGIO I'll go tell them about this right away. You have to strike while the iron is hot. LEILA But it's gonna require from us a lot of work. SERGIO Oh, come on, that's not important Leila! SERGIO after all, they're here to work, right? MATILDA Leila? MATILDA I'm giving you the Kronenburg file. MATILDA Can you read it and tell me what you think? MATILDA I have to give it to Philip this afternoon. LEILA Okay, you can leave it there. LEILA Yes, hello Philip. LEILA Yes. LEILA Yes. LEILA Okay, I'll be right there. LEILA LEILA Yes, hello? LEILA Hi little bro, how are you? LEILA yeah LEILA Yeah, no, no, don't worry, I was in a meeting that's all. LEILA yeah, LEILA no, no, I was with Philip LEILA yeah, I have to review the the report on Action Twenty Twenty LEILA and he also wants me to supervise more closely Bruno and Matilda. LEILA yeah, right! LEILA No, I have so much stuff to do, I don't know what to start with. LEILA As a matter of fact, I have to go. If you don't mind I'll call you back later, okay? LEILA What? LEILA But how am I gonna, how can I go if you can't watch her? LEILA No, it's just dinner, it won't take long, I won't get home late. LEILA LEILA I'm pretty sure it should work. LEILA We made him a great offer, he's a good guy, I'm sure we're gonna sign. PHILIP Good. PHILIP Great news. PHILIP What about Kronenburg? LEILA What's wrong with Kronenberg? PHILIP Matilda's on it or not? LEILA Oh, well I gave her a few clues, and LEILA we talked about it again yesterday, LEILA and she gave me the file this morning. PHILIP So it's done. LEILA I don't know. I haven't read it yet. I'll take a look at it and get back to you. PHILIP And when do you plan on doing that? I have a meeting this evening at six with Kronenburg. LEILA This evening at six? PHILIP Don't you think I might need to read it beforehand? PHILIP PHILIP I told you both that it was urgent! LEILA You didn't tell us it was that important. PHILIP Oh my God! ALLAN ALLAN Another incredible turn out! BRUNO It's always like this. BRUNO I leave early because it's not easy for me to come here, and when I finally make it, the organizer isn't even here. ALLAN Well it Sergio after all, you know him. ALLAN Do you know who else is coming? BRUNO No. BRUNO Matilda told me she got a mail, that we're supposed to go over the Sigma file. BRUNO But frankly I don't know what Sergio wants to do. ALLAN I think I saw the order of business go by, ALLAN but it's never respected. BRUNO He never respects the order of business. BRUNO And then there's always someone who gonna talk about something he could say in private. BRUNO And so on. ALLAN Tell me about it. ALLAN Last time I answered all my mails on my phone during the meeting. ALLAN They're here. ALLAN We can start. SERGIO Perfect! SERGIO I think we covered everything. Are there any questions? SERGIO I won't repeat all that's been said. Everyone knows what to do. SERGIO No matter what, I'll recap everything that's been said in a report you'll get tomorrow morning. SERGIO Okay, we'll meet again on the fifteenth to access progress on all new projects. SERGIO Until thenmay you work well. SERGIO Oh, well if some of you want to have a coffee, SERGIO We finished five minutes early, so you have time. SERGIO Delores, if you want, we can talk about the GCR SERGIO Okay, well anyway, thank you all for coming. SERGIO SERGIO Hello, I'm sorry, I was detained by Philip. SERGIO I'll tell you about it after. SERGIO However, thank you all for being here. SERGIO SERGIO Oh, I see we're late, that doesn't really matter, today's meeting is about being efficient. SERGIO I prepared an order of business if you don't mindhanding them out. SERGIO In the mean time, and as usual, if someone has something to say, please do. SERGIO I'm listening. SERGIO Well, thank you all for being here. SERGIO We have fifty minutes left, we'll try to stay within this limit. SERGIO Did everyone get the order of business? SERGIO Good. So I suggest that we quickly review the Six-Sigma file. SERGIO we can talk about it in less than a half hour. SERGIO The purpose of this meeting is to determine what projects will come afterward, after Six Sigma. Shall we? SERGIO SERGIO Okay, thank you all for being here, we have fifty minutes left, we'll try to stay within this limit. SERGIO Did everyone get the order of business? SERGIO Perfect. I suggest we quickly review our latest project: Six-Sigma, SERGIO we can talk about it as DELORES but SERGIO Yes, Delores? DELORES Well, on the order of business, you don't talk about GRC, is that normal? DELORES because if that's the case, I'll SERGIO yes, well SERGIO you're right, we can also start with that, SERGIO if everyone agrees SERGIO SERGIO Okay, thank you all for being here. we have fifty minutes left, we'll try to stay within this limit SERGIO But first, let me try to turn this thing on. SERGIO SERGIO SERGIO SERGIO it's always the same problem with computers. BRUNO That's not very Six-sigma I'd say. LEILA Now that we've finished, we can review your objectives. BRUNO No thanks, I know what to do. BRUNO Doesn't matter, it's all the same for everyone. LEILA Okay, tell me. I'm listening. BRUNO Philip fixed an objective of a five percent cost reduction for our department for this year. BRUNO for you, for Sergio, for us, for everyone. BRUNO Okay. BRUNO Between you and me, BRUNO we both agree that it's totally impossible. BRUNO I just got here and have a ton of processes to learn. LEILA LEILA Yeah, you're right. We're gonna give you more time. BRUNO Even better, BRUNO I don't think we should have fixed objectives, BRUNO saying four percent or five percent, that not gonna help me. BRUNO I'm gonna do my work, don't worry, but if you tell me BRUNO that I have to reach five percent no matter what, it'll stress me. BRUNO and I can't work like that. LEILA Okay. LEILA You know, let me tell you something Bruno, LEILA what counts for me is that you're comfortable with your objectives. LEILA because, or else, we're all the same, we don't work well. BRUNO Don't worry Leila, I'm really gonna do the work. BRUNO BRUNO and maybe I'll even meet the five percent. LEILA LEILA Okay, I've reviewed your work schedule, I completely agree with the general organization of your workload, I'll sum it up. LEILA A-B-C analysis to determine which articles are concerned, LEILA LEILA frame-work agreements draft to negotiate better prices. BRUNO Pretty good, huh? BRUNO for someone who's never done this. LEILA But I also wanted to talk about the objectives linked to each task. BRUNO Oh no, you don't want to go over than again, we agreed. LEILA Which articles are gonna be impacted. LEILA For what provisional volume? LEILA In what time frame? LEILA We still have our five percent reduction objective and Philip is expecting facts. BRUNO But, BRUNO but the quantified objectives are only applicable on the second semester. BRUNO once all frame-work agreements have been signed and all department purchase budgets have been determined. LEILA That's why I'm only asking for a provisional. LEILA Give me a work schedule with your own objectives and we'll re-evaluate during the year. BRUNO No. BRUNO First ask the other department to rethink their policies. BRUNO After that, I promise, I'll be able to reduce my costs. LEILA Come on Bruno, that's not how it's done. BRUNO LEILA Some objectives were met, other weren't. LEILA We should talk about them. BRUNO You know, there's not much to say. LEILA Your analysis of priority articles was very good. LEILA Identifying the suppliers to be referenced was also good. LEILA However, we haven't been able to reduced enough the number of suppliers with regards to office supplies. LEILA We were supposed to go from twenty to ten. BRUNO Oh come on, we're at fourteen, soon we'll be at eleven. LEILA And eleven will be a good figure. LEILA When could we reach take? BRUNO I'm talking with Kronenburg. BRUNO We haven't signed a global agreement yet, but if we do, he'll replace four suppliers in one. LEILA LEILA we have to pressure them. Do you want me to call? BRUNO I don't know, if you want to. The thing is I didn't have all the history on them, so they jerked me around, but now LEILA And besides Kronenburg deal, what's our over all reduction ? LEILA Go ahead, say it BRUNO Four point two. LEILA BRUNO I know what you're thinking. BRUNO But that doesn't mean that we won't reach the five percent mark. BRUNO Worse case, we'll meet it on office supplies next year. LEILA We'll have to warn Philip. SERGIO For when is it? SERGIO Okay. SERGIO SERGIO It should be possible. SERGIO Yea-yeah, I understand, you need it. SERGIO but there's still something that I don't get. SERGIO Why do you need it? SERGIO Yes, but, I mean, you know, I I have other things to do also. SERGIO You know, this client relationship management project, I'm only involved because Philip asked me, but it really is a lot of work. SERGIO Yes, I agree. SERGIO a meeting? SERGIO SERGIO on the twelfth SERGIO yes, it's possible. Ten am? yeah, okay. SERGIO Perfect. SERGIO SERGIO Well then, in that case, I'll prepare for you a pre project for the eighth. SERGIO Okay? SERGIO SERGIO wait a second Delores, I'll be right back. PHILIP I was in a meeting. Maxim wants a new bid request. The conditions have changed. PHILIP I'll spare you the details. SERGIO What? Really? PHILIP You'll see in the file. PHILIP You need to get on it, it's urgent. PHILIP Thank you. SERGIO Yeah,Sorry Delores, where were we? PHILIP Reassure me, Sergio, PHILIP I had asked you for a new bid request for Maxim, didn't I? PHILIP I thought I had told you it was urgent. SERGIO Yea-yeah, I plan to do it. PHILIP I don't think I'll be able to tell that to Maxim. SERGIO Look, I have one or two things to do before, but after I'll get to it. It's planned. PHILIP Here, would you like one of these hard candies? SERGIO No, thanks. PHILIP Sergio, PHILIP you're one or two things better be set aside fast because I just got yelled at in front of everyone by the steering committee and I don't want that to happen again. SERGIO Okay, SERGIO well then, SERGIO I'll tell you as soon as it's ready. PHILIP Okay. PHILIP PHILIP Sergio, you know why I'm here? SERGIO Yes. SERGIO I should have the first answers to Maxim's bid request in less than one or two days. SERGIO SERGIO I asked the suppliers again. PHILIP Sergio, why do you act as if you don't know. SERGIO Who doesn't know what? PHILIP Did you read the company's quarter reporting, this morning? PHILIP I read it from start to finish. SERGIO you know, SERGIO ever since I started working here, I've learned to ignore it. PHILIP I can tell. PHILIP A bit too much, if you ask me. SERGIO Why do you say that? PHILIP Sergio, PHILIP look at the figures, PHILIP we're under our provisional figures. PHILIP minus twelve percent. PHILIP minus twelve percent from our objectives. PHILIP look at the numbers corresponding to your guys, not one of them was able to meet his objectives SERGIO I'll talk to Allan about it, he'll reboost them for me. PHILIP Allan has nothing to do with this. PHILIP This is part of your job! PHILIP Sergio, do you find it normal that I'm the one who has to come and tell you your guys are screwing up? SERGIO You're right, but I've been overworked these past weeks taking care of Delores' project. PHILIP That's not my problem. PHILIP Project or no project, PHILIP you're still the manager of this team. PHILIP If I can't trust you to be able to pull the warning signal when necessary, PHILIP how do you want me to work. SERGIO Yes, okay, you're right, I'll take care of it right away. SERGIO You did say that you liked the pre project. DELORES It was very good, exactly what we were expecting. DELORES but now I need for you to give me your final figures. DELORES I have to turn in the referencing on the twenty ninth. SERGIO For the twenty ninth, yeah, okay, I can do that. SERGIO You'll have it. DELORES You don't understand, if I have to turn it in the twenty ninth, then I'll need them before, like for the twenty second. SERGIO The twenty second, oh no, impossible, I have way to much work to do. DELORES Listen, I have a meeting with the steering committee on the third, DELORES I have to turn it the referencing on the twenty ninth, DELORES so I'm recouping everyone's input on the twenty second. DELORES It's been planned like this from the start. SERGIO Okay, wait a minute. SERGIO Let me suggest something else. SERGIO You'll like this. SERGIO I'll prepare a little something for you for the twenty fifth, SERGIO You can use it directly, without having to modify it. SERGIO What'd you think. DELORES That's not at all how things are done. DELORES Formalities need to be respected. DELORES Sergio, DELORES I need you to make an effort. I need your input for the twenty second. DELORES This is a serious request. SERGIO Well, okay then, you'll get it for the twenty second. SERGIO Okay, I have to go, I have a lot of work. SERGIO Just what does she think! SERGIO I have my own imperatives. I can't spend all my time working on her GRC. SERGIO She seems to enjoy talking to me as if she were my boss and that's something I don't like at all. SERGIO Here's the organization chart, SERGIO go ahead, SERGIO tell me if you see anywhere Sergio Moretti, manager Delores Merchant. SERGIO Really, who does she think she is! BRUNO Okay, BRUNO I wrote it all down. BRUNO yeah. BRUNO Thanks very much. BRUNO Thanks. Goodbye. BRUNO YES!!!!!! MATILDA Sounds like you got good news? BRUNO Yeah, really good news! BRUNO I've been selected to leave on a humanitarian mission. BRUNO One month in Mali! BRUNO Oh no!! MATILDA What's wrong? BRUNO I didn't realize right away. BRUNO My departure date BRUNO is right at the beginning of the IT migration. BRUNO Talk about bad timing. MATILDA There are priorities in life. Have you been waiting a long time for it? BRUNO Years! BRUNO But at the same time, I really like this migration project. BRUNO I'm not even sure that Leila will let me take vacation time then. MATILDA That's not what I meant. MATILDA Let's just say that your vacation time is granted, what do you choose? BRUNO To go to Africa. MATILDA There you go. MATILDA Stop torturing yourself. MATILDA Why complicate life when it can be so simple. MATILDA Hey, come on, be happy, that's great news! BRUNO Yeah, well, I guess. BRUNO yes. LEILA Yes, Bruno. BRUNO Didn't we have a meeting? LEILA Oh, yeah, that's right. LEILA Go ahead and start, I'm listening. LEILA Why did you want to see me? BRUNO Okay, here it goes. BRUNO I have a problem. LEILA A problem? What kind of problem. BRUNO Well it's about the ERP migration. Enterprise resource planning BRUNO Philip, Sergio and you decided that I would be in charge for our department. LEILA Yeah, yea-yeah, we said that. BRUNO Hey Leila, are you listening? LEILA Yeah, okay, I'm listening. LEILA You have a problem, the project doesn't interest you, LEILA you think you can't handle it. BRUNO Of course not, that not the reason at all, BRUNO I'm leaving for Mali on a humanitarian mission. BRUNO I'll be gone a month, and LEILA Wait! LEILA just give me two minutes, Bruno. BRUNO LEILA Bruno? BRUNO Yes. LEILA I'd like to apologize for earlier. LEILA I wasn't very available and thus was extremely impolite. BRUNO Don't worry, I'm used to it by now. LEILA No really, I'm truly sorry. BRUNO Okay, forget it. LEILA Okay, so, tell me about your problem. BRUNO My problem BRUNO BRUNO is that I need a month's vacation to go on a humanitarian mission in Mali, BRUNO and it's at the same time as the migration. LEILA LEILA This is the humanitarian mission you told me about before. BRUNO The same one. LEILA Well that's great news for you, you were looking forward to it. LEILA Even if, with regards to our schedule, it's not at the best of times. BRUNO That's the least we can say. BRUNO I've been waiting for this for so long. BRUNO And at the same time, this project, I like it, this is what I do. LEILA LEILA So if I understand correctly, what you want to do is be able to do both. BRUNO Stop, I know what you're gonna say, it's impossible that's all. LEILA What are the dates for your mission in Africa? BRUNO In exactly three months. LEILA And for four full weeks? BRUNO LEILA Well, first of all, we got a memo from IT and the migration project will surely be pushed back. LEILA I know, that kind of incident never happens. LEILA Whatever. LEILA they said there'd be a fifteen-day difference with their initial schedule. BRUNO Two weeks! BRUNO So the training program I'm to conduct with be pushed back. LEILA Normally, well, they haven't given us a new schedule yet. LEILA No matter, you already have access to the new software? BRUNO Yes, of course. BRUNO IT even trained me on it. LEILA Do you think you could create a few tutorials before you leave? BRUNO Well of course! BRUNO It's funny you should mention that, I had the same idea. BRUNO No, not instead of me training them. BRUNO more as a supplement. BRUNO All I'd have to do is document my material a bit more. LEILA LEILA So, in conclusion, the team gets their training from IT and, until you get back, they manage with your tutorials. BRUNO And I'll be gone for four weeks, that's all. LEILA LEILA Well, then, if you agree, I'll talk to Philip and get back to you. BRUNO Okay, great! BRUNO Thanks a lot. MATILDA MATILDA MATILDA Thank you very much. MATILDA See you next Thursday. BRUNO I have to tell you something. MATILDA I don't have time, I have work to catch up on. BRUNO Delores came by. MATILDA To see me? BRUNO Yes, she wanted to talk to you about referencing a new chain of hotels. BRUNO Since you weren't here, she explained what she wanted and left all this documentation for you. BRUNO you'll see, these hotels are really nice. BRUNO I told her you'd keep her informed but that she could count on us. MATILDA And since when do you make decision that don't concern you? BRUNO Yes, BRUNO maybe I did overstep my boundaries, but really these hotels are gonna interest you. BRUNO We'll talk about it tomorrow. BRUNO I'll let you look BRUNO at the brochures. MATILDA I don't want to see your brochure! My hotel reference list is almost finished for this year. MATILDA I'm not gonna start over. BRUNO Too bad, they're nice. BRUNO Here, these are the brochures Delores gave me. MATILDA That's strange, I don't know these hotels. BRUNO That's because they're recent. BRUNO They're especially implanted in the North and East of France. MATILDA Well, you see, that in itself is a problem. MATILDA We only work with national and international chains. BRUNO Yes I know. BRUNO But according to Delores, they're looking to settle in all the big cities of France and worldwide. MATILDA Yeah, but they haven't yet. MATILDA Did you see their prices! They're super expensive! BRUNO Come on, it's three euros more per night! BRUNO And if it's just a question of price, Delores said she could negotiate more. MATILDA Well, like I've already said, the hotel reference list is almost finished, and I really don't see I would want to add them in. BRUNO I don't know. BRUNO They do have the eco label. BRUNO That's good. MATILDA Yeah, great. BRUNO Open the brochure. BRUNO Go ahead. BRUNO Page two. BRUNO There. BRUNO Look at their code of ethics. BRUNO Yeah, read it, you'll see. BRUNO They have the same values we do. MATILDA You're right, that's rare. MATILDA Okay, look, MATILDA I can't promise anything, but I'll think about it. MATILDA I have a meeting, but we'll talk later. BRUNO Okay, see you later. BRUNO BRUNO Did you speak to Delores? MATILDA no, but I saw she left a message. BRUNO She called to get an update. BRUNO I told her things were looking good. MATILDA You never give up, do you. BRUNO Never! MATILDA I admit these hotels have some good sides, but it's too late, we'll see for next year. BRUNO Wait, Matilda, BRUNO you said that you had almost finished the reference list, BRUNO and almost, unless I'm mistaken, it means not quite. MATILDA MATILDA Just as I said, MATILDA you never let go! BRUNO No, but seriously, I'll help you if you want. BRUNO We have to decide quickly. BRUNO Delores said that they're limiting their collaboration to only a few companies. BRUNO If we want to be one of them, we have to be quick or quickly. BRUNO Did you see the companies that they've already referenced? BRUNO It's flattering, don't you think? MATILDA Yeah, okay, okay, you win. BRUNO Great! BRUNO You just became the sales reps' favorite person! SERGIO Hey, Allan, ALLAN SERGIO What's the status on Drumond? ALLAN I got their new estimate and forwarded to you. Did you get it? SERGIO I did. SERGIO but, if it's what I think ALLAN It was a zip file and I sent it to you at SERGIO Oh yeah, never mind, forget it, I have it here. SERGIO SERGIO SERGIO well I would have preferred to have received another one. ALLAN Yeah, did you see the total? ALLAN I know. ALLAN Well I had hoped they would've made an effort. SERGIO No, what I see is that they answered incorrectly. ALLAN What? What do you mean by that? SERGIO I don't know, It's kind of as if they had gotten an old version of our reference list to bid on. ALLAN Just what are you insinuating? ALLAN That I'm the one who sent them a wrong reference list, is that it? SERGIO No, I have no idea. SERGIO All that I see is that their offer doesn't correspond, that's all. ALLAN Their offer doesn't correspond, ALLAN well it's not my fault if their sales engineers don't know anything. SERGIO Have you already worked with him? ALLAN It's been the same one for two years, I've seen him God knows how many times and I can tell that he knows nothing. SERGIO Well that's kind of a problem if everytime it's a real hassle. SERGIO He makes a mistake, we tell him, he comes back to us and he's wrong again, SERGIO We should avoid this waste of time, we have things to do. ALLAN Well, he always answers in advance, that's one good thing, so it does give us extra time, SERGIO What happens if we don't have extra time. ALLAN Well, we'll see then, ALLAN Given the business we do with them. SERGIO Look, SERGIO since you know the sales guy, SERGIO it would be really great to double check with him before he starts to answer, if he truly understands what we're asking for. ALLAN But I did that! SERGIO Sure, you did it, but when? ALLAN When? I don't know! We spent one to two hours on the phone per week. SERGIO Okay, okay, okay, forget I said anything. SERGIO I trust you on this one and I know that you'll be able to talk to him. ALLAN Oh no, I'm late. ALLAN Leila’s waiting for me to go for a run. ALLAN Look, we'll have to talk about the Drumond file later on, okay? NOTE Doublons boucle SERGIO Do you have a minute? ALLAN Hang on, let me finish ALLAN There. SERGIO Look, I know that I SERGIO was pretty insensitive with you these last couple of weeks. ALLAN Not at all, you were perfect, Sergio. ALLAN Perfect! SERGIO No, I mean, we're always swamped with work and under pressure. ALLAN Well, if it was only us ALLAN You should see Christal's desk, there are files everywhere! SERGIO Well since we're talking about her ALLAN Oh don't worry, I'm watching her closely these days. SERGIO Maybe, but her figures for this quarter aren't good at all. SERGIO Plus, she also pushed back three meeting including one with Da Costa. ALLAN A meeting with Da Costa! And when was that? SERGIO It was last week. SERGIO Well, you say you're watching her carefully, I believe you,of course, but SERGIO with the backlog we have on the Drumond file, ALLAN Tell me about it. He sent me his estimate for the fourth time, I'm gonna go crazy! SERGIO SERGIO Fine, I trust that you'll talk to her and motivate her a little bit more. ALLAN I know her ALLAN she stresses easily but she'll make it up next quarter. ALLAN I'll bet you if you want. SERGIO You know you worked a miracle! ALLAN And what's the good news? SERGIO Didn't you see Christal's results? ALLAN well I had a good teacher. SERGIO I'm sure of that. SERGIO but in this case, bravo! SERGIO I don't know if it's because you spent more time with her on her files, SERGIO but she really did a great job! ALLAN Well maybe a little. I felt she was having a hard time with her new budgets, ALLAN but she a very hard worker. SERGIO I always knew you had a way with the ladies. ALLAN SERGIO And since I lost our bet and I know how to admit when I was wrong, SERGIO here! ALLAN What is it? SERGIO It's for you. ALLAN Oh no, come on, Sergio ALLAN you didn't have to do this. SERGIO No, don't worry, it's my pleasure. ALLAN But how did you know these are my favorite. SERGIO LEILA Bruno? LEILA Do you have a minute? I just saw Matilda. BRUNO Do you want coffee? LEILA No thanks, I'm good. LEILA She told me you were behind on your work. LEILA Where are we on the transfer of the suppliers' database? BRUNO What's wrong? BRUNO Is she worried? BRUNO I should be the one who's worried. BRUNO I've been waiting two months for her to update her lists. BRUNO She hasn't inputted the CSR questionnaires. LEILA Well we need to find a solution. LEILA You can still transfer the other files, right? LEILA And you can do hers afterward. BRUNO BRUNO It's not that simple Leila. BRUNO I'll have to do two database transfers. BRUNO It's gonna take twice as much time. BRUNO If it took just one click, it would be easy. BRUNO And she knows I'm waiting for her to get started. LEILA Fine, we'll talk about it together. BRUNO Yeah, and you can ask her why she needs two months to update a list. LEILA She surely has her reasons. LEILA We're all gonna sit down together and talk about it. LEILA okay? BRUNO Okay. LEILA Fine, let's try to figure out what's wrong. Who wants to start. MATILDA I'd like to. MATILDA The migration to version two of the suppliers' quotation management system was activated a month ago. MATILDA I can't update my file because the database hasn't been transferred, so basically, I'm stuck! LEILA What'd you mean? MATILDA Yeah, I have thirty five files to update, I'll have seventy two at the end of the month. How am I gonna catch up on all that work. LEILA Bruno, do you want to explain what's happening? BRUNO What's happening? BRUNO I'm waiting for Matilda to update her files so I can do the transfer. BRUNO I've waited two months. BRUNO I won't transfer it twice. I have other things to do. MATILDA Well so do I. MATILDA With the old system, I have to check the suppliers one by one. MATILDA With the new one, I'll just have to sort them out, it'll be quicker. LEILA Wait, Matilda. Bruno, you say you don't have time, but how long does it take to transfer the database? BRUNO It depends on the quality of the data BRUNO BRUNO I have to cross check BRUNO I don't know BRUNO Two, maybe three days full. LEILA Two or three days, that's a lot, isn't it? BRUNO Yeah, well, it's not my fault the software not well made. LEILA But what do you do exactly? LEILA You verify the old database and the new one? BRUNO Yes, I cross check everything. BRUNO I've already lost data with other softwares, I don't want that to happen. LEILA Why do you automatically think that it's not gonna work. BRUNO Because of past experiences. BRUNO If I'm sure all data is properly entered into the old database, BRUNO then there's a lower risk. MATILDA You're unbelievable. MATILDA you want me to waste my time and input everything? MATILDA Do you really think I'm twiddling my thumbs while you play with your computer? LEILA Okay, okay, enough. LEILA We're gonna find a solution. LEILA LEILA What did you think of this meeting. BRUNO Do you really want the truth? BRUNO I found her unprofessionnal BRUNO According to her, I don't do anything all day. LEILA You're right, she shouldn't have said that to you. But you were angry as well. BRUNO But I'm not to be judged by a junior. BRUNO What does she know about my work? LEILA Yeah, but come on, the way you reacted doesn't help us find a solution, you know. BRUNO Hang on, BRUNO I don't understand, BRUNO I'm the one who's being accused when she's the one who's behind on her work? LEILA No, that's not what I'm saying, but you didn't even want to consider a first transfer of the database. BRUNO because it's impossible! When the lists are incomplete, it crashes! LEILA Really? BRUNO Yeah, that's how it is. LEILA Butwhy didn't you say so before? BRUNO Because that's my problem to handle. BRUNO If she sends me her updated files, I'll do the transfer! LEILA However, she needs for you to transfer the database so she can check all her files quicker LEILA We should have talked about this sooner. 139