AFP AFP_OFFICER AIRLINE ALLAN ANDREW ANNONCE CALLER CLAE COLIN DEANNE DJARAN FIRE_OFFICER GEOFF GEORGE GERRY GRAHAM HAZMAT_OFFICER JACKEE JASON JORDAN KEVIN LABINOT LACHLAN LAURENCE MANDE MARK MICHELE MITCHEL NARRATOR NATHAN NEIL NIGEL NIKITA PA PASSENGER RADIO RIANE RICHARD SANDRA SARAH SCOTT SECURITY UNITED_EMPLOYEE WARREN WOMAN MARK Sydney airport emergency line Mark speaking MARK So we were just advised of a white powder that was detected within the cargo hold from bay fifty seven. It was located once they cracked the door of the aircraft. ANNONCE Team two and three, turn out to a hazmat. Terminal . Bay fifty seven. Unknown substance. White powder in cargo bay of the aircraft. ALLAN We don�t know what the substance is, it could be a poison or illegally imported drug or anything SARAH The hazmat team are just going onto the aircraft now with a hazmat detection device. They�ll go on and test that material. NIGEL This is where all the cool stuff happens. SANDRA Okay guys, we�re gonna be busy now DEANNE Sydney Airport Emergency Line WARREN We need an ambulance. MANDE They�ve got CPR being performed on a passenger. KEVIN When you see green, that�s good. When you see red, we�re in trouble. LABINOT If you don�t know where you are, I can�t find you. JORDAN So I�ve called the police NIGEL There�s hours a day, days a week MICHELE We have a possible explosion. WARREN The firies are on their way NATHAN We have to get it right, every single time. PASSENGER Merry Christmas everyone. Bedlam, but organised chaos in fact. It�s just jam packed. People are happy, they�re smiling MICHELE Look, here he is, he�s on his way, he�ll be here soon from the North Pole. [CLAPS] Won�t be long! Shiraz for everybody�no [LAUGHS] SANDRA Okay, there you are, thank you. SANDRA It�s starting to get very busy for the Christmas period. There�s a lot of people flying out. NIGEL Look, Christmas is a busy time for everyone. A lot of people want to travel to see family and friends so for us in the airfield its very busy. Lots of aircraft moving around, and certainly for people in the terminal it�s a busy time of year for them as well JASON This is a one of a kind Christmas tree for Sydney- for Australia really. JASON The base and the entry points, and the archways are ah inspired by Sydney architecture. The stars are actually inspired by native flowers, the wattle, the waratah. They�re a combination of a flower and a star. JASON It�s been a good six to nine months of work, from those initial ideas of what this could be and the inspiration behind it, the design process and then the prototyping and production process. Yeah, almost nine months. JASON We�ve got six levels, each one comes in sections. JASON You know this is an engineering feat to have a tree this high. JASON You would need a lot of watering cans if this was a real tree um but ah yeah, look it� going to really amaze Sydney and Australia I think LACHLAN So basically you've got the gigantic star on the tree and it�s all covered in lights and they're all shing up to the, you know, in and around the airspace, so civil aviation um, sands authority has to actually sign off whether the tree could go ahead or not. It actually meant we needed to make sure it was up to code and some of the standards. JASON We are nearly there. It�s been a lot of blood sweat and tears coming to fruition so it�s- yeah really great to see. JASON It�s up! The cherry is on top, so we�ve reached seventeen point one metres, the last section and the star on top which is pretty exciting and ah yeah I think everyones already stopping to take pictures. WARREN If you�re departing, you're going to be coming across this bridge from the carpark so it�s going to be a good visual impact as you come across, ah for arriving passengers it�s even better because it�s going to be really welcoming. Yeah, really stands out. A good welcome to Sydney Australia, yeah it�s different, very different, Christmas in Australia. RIANE No worries, we�ll get someone there MANDE Copy that. Aircrafts on the ground NEIL Secondary channel please NEIL I've seen a few things in the years that I've been here. Um I can tell you that every day is completely different, you just never know what is going to happen NEIL Just in the last ten minutes, we�ve had a call from our domestic terminal that spiderman was onsite. Him and several of his intoxicated friends. NEIL This is the first time I�ve seen Spider-man here at the airport. NEIL The gate lounge has started boarding. We do get the odd passenger that does decide to have a few drinks before they go. Sydney airport wanted federal police to turn up and have a word with these intoxicated people and possibly in that case if they are intoxicated they may not be flying. NEIL I know it�s a- I know its a customer service thing we wanna do right by all of the other people NEIL Bit worried here that police have turned up and Spider-man might not be flying NEIL How�s it going? NEIL Cool, alright thanks very much, alright, bye NEIL They�ve spoken with airline staff onsite and they�re fine with those passengers they�ve had a word to them, everyone�s nice and happy, so the result is Spider-man will be flying today NEIL Everybody�s smiling so we are all good NEIL Yep NEIL Sure standby. Hey ah just had a phone call with echo LAURENCE We just had a call from security to say that they�ve got the image of a gun that�s been detected at the x-ray screen point NEIL Just send everybody down stairs. Absolute focus. LAURENCE So We�ve now got the federal police on their way to ah check out what the image is and see what action needs has to be taken from then on NEIL Send them on down to ah level , thats where their bags are LAURENCE Anytime there�s an image of a weapon, ah its treated very seriously LAURENCE Hence the x ray at that stage has stopped and the police come along to investigate it straight away, so they'll be onto it very quickly LAURENCE AFP have attended, and they�ve looked at the item. Turns out it was a toy gun so the item has been confiscated. NEIL Hmmm LAURENCE Honestly it�s probably a kids toy that�s gone in through their carry-on luggage. In this case it was a toy, so, even toys that show up as a weapon shouldn't be taken onboard, they get treated just as seriously as a normal weapon. NEIL Anythings possible in Sydney. LAURENCE And ah leave your toy weapons at home, would be a great idea. PA Information for all arriving passengers. A reminder, if you are transferring onto domestic connections, you must collect all your bags here in Sydney before clearing. It is an Australian Border Force and Biosecurity requirement. PA You must declare all meat and animal products. See your Biosecurity Officer if you are unsure. CLAE Yatesy. Here. CLAE My name�s CLAE. I�m a team leader with the New South Wales Detector Dog Unit, Australian Border Force. CLAE Good fella. High. Good work, buddy. CLAE We have, at full capacity, operational dogs. CLAE Whew, this one. Come on. DJARAN Push over to your right for me please. CLAE These dogs can find narcotics, tobacco, currency or firearms or even explosives. CLAE How you going, sir? We�re just walking the dog around. Are you carrying any money into the country today in your pocket here? PASSENGER No. CLAE No money at all? Just a wallet? Okay. Alright. JACKEE Everyone step to your right thanks CLAE Good boy Yates CLAE You can bring any amount of money into or out of Australia. Technicality is, if it�s over $, you need to declare it. Large amounts of currency are usually being moved out of the country for nefarious purposes. So either money laundering, it could be terrorism financing, it could be narcotics syndicates so those are pretty much the main reason why we deploy our dogs. CLAE Good searching. Come on mate. Good work.. CLAE Good boy. Uhhh there�s a pink handbag� JACKEE Step to your right thanks CLAE This line um he stopped on her. Left it, went back, left it again. JACKEE Pink� there we go. Hello. How are you going? Can I see your passport please? Just walk with me. JACKEE Where are you going today? PASSENGER I�m going to Peru. JACKEE To where? PASSENGER Peru. JACKEE Peru? Okay. Are you taking any currency out of the country today? PASSENGER Around $ Australian dollars [JACKEE Yes] and $ American dollars. [;] JACKEE So about a thousand dollars? PASSENGER Yeah JACKEE Okay would you please show me? Is it in this bag? JACKEE Pretty low risk for me as a currency handler. JACKEE Is it in fifties or one hundreds? PASSENGER I think my dad gave it to me in fifties. I didn�t pack it, my dad packed it. I�ll have to tear it apart. JACKEE No that�s alright. I just want to have a quick look. You just hold it, I don�t want to touch it. That�s okay. Thank you. And then you�ve got other money in there too? US dollars? PASSENGER I got $ umm $ US dollars. JACKEE Very good. Thanks. CLAE Good searching my friend. Good searching my friend. CLAE Good boy, mate. Good boy. Good fella. So he�s a currency dog, he�s looking for money. Are you taking any money out of the country today? PASSENGER Yeah it�s in here. CLAE How much are you taking out with you? PASSENGER I�ve got four thousand on me CLAE Australian or? PASSENGER Australian CLAE Okay, good fella, good fella. CLAE Yates has just referred a passenger. He�s made a verbal declaration that he�s carrying approximately four thousand. JACKEE Did you have it in your pocket originally? PASSENGER It was here. �Cause I put everything here �cause we were- JACKEE Yeah no worries, it�s fine. PASSENGER It�s just here. JACKEE Oh is that it? Awesome, thank you very much. Appreciate it. Do you have any more in your bag? PASSENGER No. JACKEE Nothing else in there? Nup? Alright, thank you. CLAE Four thousand dollars in the grand scheme of things isn�t a huge amount. But, it shows to us that he can find currency and is doing his job. So that�s why we decided to reward on that today. It�s good motivation for him to want to keep on working. CLAE Good fella. Good boy! Good boy Mr Yates. CLAE There�s nothing better than when your dog gets a good detection, whether it be drugs, tobacco, money, firearms or explosives. Makes the job worthwhile when you�re sort of making those detections. PA Attention please. To prepare for security screening, please remove laptops and aerosols from your carry on baggage. NATHAN It is one of the busiest times in the airport. You�re looking at about thirty to forty thousand passengers a day. We�ve been preparing for that. Qualified x-ray operators numbers increased, so I think we�re ready. NATHAN Everything that we do, we have to follow the standard of procedure that�s stipulated by government. Passengers� safety is our job. That�s what we�re here for. NATHAN This item came through lane number nine x-ray so x-ray operator picked that up. So we actually conducted a bag search and located this item in the bag. NATHAN It looks like a hunting knife. Serrated, double edged. That�s classed as a weapon, so therefore we need to escalate it to Federal Police. NATHAN Who�s the passenger? NATHAN That gentleman? Right. Okay. What did he say? SECURITY Nothing. He said he left the samurai knife inside his bag. NATHAN Okay. NATHAN Enjoy. NATHAN This is a prohibited item. Bringing it into the sterile, restricted area, it can be serious. NATHAN Hey. AFP Hey. NATHAN Cool. Present for ya. AFP Wow. NATHAN I know. It has a double sided blade. AFP Who is it? NATHAN That gentleman behind ya. He said he forgot he had it in his bag. AFP I�ll just get you to go have a seat for me. Just sit down and I�ll speak to you in a second. AFP It�s pretty sharp. AFP Legally you can�t carry a knife in New South Wales. NATHAN So police are actually investigating why he�s carrying that item with him. AFP Before I say anything else, I must caution you. You don�t have to say anything but anything you do say can be used as evidence. Do you understand? PASSENGER Yes. AFP Alright, so, you understand the caution that I�ve given you? PASSENGER Yes. AFP What do you use the knife for? PASSENGER I just had it in my bag from camping. AFP Camping knife? Okay. NATHAN Apparently, he went camping and he had it in his bag, so police was happy with that, his answer. AFP It�s a prohibited item at a screening point, or prohibited weapon at a screening point. NATHAN, with this one we�re going to give him an official caution. NATHAN Official cautions? Got it. Item seized? AFP Yeah. NATHAN Got it. AFP What we�ve decided to do, we�re going to give you official caution. That means we have to record the caution. It can�t happen again, yeah? It can�t happen again. NATHAN It is not a criminal record, but it is in the system. If he does it again, then it will be taken as a criminal offence. AFP Having it in your car, going to work, coming back from work, you can�t have it. If police catch you, yeah. AFP Can I get you to sign here for me? So this is a relinquish order. Surrendering the item to us. AFP We�re going to destroy it. AFP So that�s caution. All we need is your signature. Make sure it doesn�t happen again, okay? NATHAN Alright. ANDREW It gets extremely busy down here, on our big peak days around Christmas which we�re coming up. We will go anywhere between to thousand outbound bags, in one day. With roughly the equivalent for inbound. GEOFF Just give us a few minutes, we�ll start checking your bags in and everything CALLER Hey Graham, I�m here up near F. Like the bags aren't coming through F is there an issue? GRAHAM its been playing up a bit GRAHAM That�s the smoke shutter that�s currently jammed ANDREW Smoke shutter that�s come down, its jammed the actual conveyor systems so we�ve had to send one of the techs up now RICHARD If you wanna go from underneath maybe, you go from underneath make sure everythings isolated, access the belt and you might be able to do it from the smoke show from underneath SCOTT Okay ANDREW Unfortunately as you can see it�s actually stopped the counter at the moment ANDREW So this is affecting passengers. Could be another ten or fifteen minutes before they can strap it up ANDREW So we�ve got only a few minutes to get it going again ANDREW The main reason why these smoke shutters have to work is because, its actual landside airside boundary. And we have to make sure these shutters are always closed when these counters are not in operational use. GRAHAM the roller doors broken away from the roller, um the rivets are broken SCOTT We�ve got worn holes here. I�ll get rid of the old rivets. ANDREW Yeah, see all the bags have all piled up. You can see the passengers starting to build up there. If we can�t get it going, there may be some bags there get caught, which now can cause bags to be um miss flights GRAHAM Check-in counter E can be quite a busy counter, they tend to use it most of the day so, try and get it done as quick as possible SCOTT Good? GRAHAM Yeah looking good so far GRAHAM [RADIO BEEPS] Control room copy RADIO Yeah copy mate GRAHAM Yeah check-in counter E the door is repaired so check-in counter E back in service RICHARD Copy that thanks SCOTT KEVIN yeah all good mate ANDREW ah but what we�re going to have is a lot of bags close together, and cause a lot of bag jams RICHARD Yeah just got a couple of jams on the upper sorter trays belt ANDREW We�ve got a chute jam ANDREW Yeah we�re off to chute , it�s jammed up, ah there's bags waiting to get into it. The flight's about to go so we've gotta go and get it fairly quickly. Um the I think we�ve got about, only about ten minutes before it closes. So we have to climb over, pass me those couple if you can. ANDREW Unfortunately on the, on the slope sometimes two bags get caught into the actual throat of it and they just bank up. Just bring it out. It�ll just jam up again. Beautiful. Back running again. Alright off to the next one. CLAE Alright, big man. CLAE Come on buddy. Let�s go. This way. [WHISTLES] Come on. CLAE Obviously as you can see here, there�s levels of freight. Dogs aren�t going to get up to this top level so what we do typically is we�ll go through and pull things down to a lower level to give the dogs better access. CLAE Doing our own sort of on the spot risk assessing, looking for high risk countries of origin, descriptions of what the items might be just based on what previous detections have been. So that�s kind of like what we�re looking for as we�re going through and dragging that stuff down. CLAE So I might just do this aisle, this aisle, this aisle and that�ll be it. CLAE The airport we were predominantly looking for currency on those departing flights, here we�re looking for narcotics. CLAE Ready? Here Yates. Come on. Good fella. CLAE As the dog�s deploying, if he indicates to a parcel, anything from like a deep sniff or what we refer to as a change in behaviour from his normal behaviour, uh and that indicates to us that he�s interested in a specific parcel. CLAE Good boy. Good boy. Good boy. Good boy buddy. Okay okay good boy. Good fella. CLAE Yates has indicated to a couple of parcels so what we�re gonna do now is put Yates away. We�ll come back and assess those parcels and see if he was on the money or not. CLAE So now we�re just gonna put them through the x-ray and see if there�s anything in those parcels. JACKEE Pretty obvious. CLAE Basically the description of the item is machine spares and you�ve got a whole lot of tubing here and it looks like you�ve got some organic material as well, which could indicate the presence of something suspicious, so we refer that parcel on for further investigation by our other ABF officers. That�ll get looked at and then hopefully there�s something in it. CLAE Good boy CLAE Very good buddy. Very good. CLAE Aaargh argh argh very good fella. Very good. Very good. CLAE Ta. Good fella. GEORGE Welcome back GEORGE I'm looking at the impending arrivals. A couple of days now before Christmas in the evening, It�s just jam packed. GEORGE Yeah it�s sardines, my friend. You�ve gotta be happy with that. This is what it's all about. We�ve got a number of flights that have just landed and um hence the meeters and greeters, waiting for their loved ones. GEORGE I�m at Exit B GEORGE Thank you for doing some crowd control for us. AFP OFFICER Yeah, No worries. GEORGE I really appreciate it. GEORGE Excuse me, you just gotta take your bag, otherwise you�ll block the exit. GEORGE We normally get the AFP down to provide a little bit of crowd control. Some people can get really excited and I understand that, But we need to maintain some sort of order. Thats why they�re sort of deployed to help us. GEORGE As long as no one runs up the ramp we should be ok. AFP OFFICER Yep. GEORGE So many people are excited� They�re running up to see their loved ones instead of waiting for them to come out. And I understand that, But it can cause a bit of a traffic jam for the people coming down the ramp. Especially with the elderly, So we just need to make areas clear so that everyone can greet each other, hug each other, Kiss each other and do whatever they want with each other. GEORGE Now this woman travels lightly. , , - bags, You gotta be happy with that. There you go, that's what it's all about. GEORGE We'll just have to move these guys along if that's alright. We�ll move these guys along. GEORGE Yeah, We�ll just hang around a little bit just to make sure everyone's doing the right thing, I think they are. MITCHEL Guys, Just behind�around here, thank you�perfect keep following along, thank you� MITCHEL Yeah perfect, just behind the lady here, bag drop line. MITCHEL What�s happened? Woman He took a fall�in Wollongong and has got the train all the way here cause he�s got a flight. MITCHEL Okay WOMAN And it looks like he�s broken his fingers�so� MITCHEL Alright, gimmie one second here, let�s have a quick little look ay MITCHEL How much pain are you in there? �Cause there is a lot of swelling, just in and around there COLIN No, not really�just a bit throbbing that�s about all MITCHEL Just throbbing, alright. What I might do if you might wanna follow me for a bit of a walk, we�ll get you to a seat somewhere so I can have a look at you and you can relax a little bit alright COLIN Yeah MITCHEL Too easy. I�m MITCHEL by the way. COLIN I�m COLIN. MITCHEL COLIN, where are you flying too? COLIN Just to Brisbane MITCHEL Just to Brisbane? Alright, are you going to visit family or? COLIN Yeah, my grandson. I have his graduation tomorrow MITCHEL Ohhh nice MITCHEL Have a seat wherever you�d like, wherever you�re comfy. Yeah. MITCHEL Is it hurting for me to touch that at all? COLIN No you�ll be right MITCHEL But like is it, you see you got a bit of bruising MITCHEL So COLIN�s had a little fall off airport coming here to travel and he�s cut his finger straight thru here MITCHEL I'll give you a better bandage than this alright. MITCHEL I�m just gonna put this one on there just lightly until I can get a quick look at that eye too. When you hit your head though, you didn't experience any changes in your vision, you know lights weren�t annoying your eyes anything? COLIN Ah no no MITCHEL No? okay, good, good MITCHEL He�s got a little bit of a shiner but he�s a tough guy so I think he�s, he�s handling it better than I would MITCHEL If you don�t mind I�ll get you to close that eye for me, I�m just gonna�this one looks like a little one. Mate you�re tougher than me, COLIN No MITCHEL I wouldn�t have made it up from Wollongong. COLIN Well I wouldn�t have bothered if it wasn't the fact that it was my gr- MITCHEL Yeah your grandson's graduation, yeah. Alright. MITCHEL It�ll depend on what the airline says they all have their own different procedures on it MITCHEL Flying can knock you about, especially if you've got something wrong with you. A little bit of sinus can turn into a massive migraine and headache. MITCHEL Are you able to look to the right for me? Yeah, keep your face pointed towards me and just look at, oh okay, it's all good I thought there might have been a little something on your eye but its clear. Yeah, thanks. MITCHEL We don't know whether he�s going to go yet. Of course fingers crossed for him there a grandson who need their grandad at graduation MITCHEL Ahhh not how you planned to spend the afternoon COLIN No it wasn�t no COLIN Very disappointed if i missed it MANDE Anything else for medical? Riarne BA coming in at .. MARK [PHONE RINGS] Sydney airport emergency line, MARK speaking CALLER I just wanted to advise you that we�ve been told that there�s a hazmat incident on Bay Fifty Seven. We don�t have too much information at the moment but we�ve been told that there�s a white powder MARK White powder? Yeah. Forward or rear cargo? CALLER Ah the rear cargo MARK Yep. Copy. We�ll activate the emergency services CALLER Okay thank you MARK. I�ll advise you if we receive any further information. MARK Copy, thanks MARK So we were just advised of a white powder that was detected within the cargo hold from Bay Fifty Seven. Ah it was located once they cracked the door of the aircraft. MARK Now we escalate to the emergency services, so the Aviation fire and rescue. ANNONCE Team Two and Three, turn out to a hazmat. Terminal One. Bay Fifty Seven. Unknown substance. White powder in cargo bay of the aircraft. Team Two and Three turn out to Terminal One Bay Fifty Seven. A hazmat. Unknown substance. White powder in cargo bay of aircraft MARK You�ve got ambos coming, they�re coming to the gate now. SARAH At this stage the Airport firies and New South Wales firies are on site, ambulances are heading out on their way now. Oh police have just shown up as well. They�ve got everyone onsite now ALLAN So we have multiple agencies responding here at the moment. We have the airport fire brigade, they know the airport and how things work. We�ve also got the New South Wales Fire Brigade, they know the exact procedures and protocols to deal with hazardous materials. Also got the police here. ALLAN We don�t know what the substance is, so it could be a poison, or an illegally imported drug or anything. So anyone who comes in contact with it and is not protected will have to go through a decontamination process. UNITED EMPLOYEE See where the boot is there, that�s where you�ll enter there NIKITA So the hazmat team members, have got the tools to assess the substance�hopefully they can come up with something and it�s not of interest SARAH The hazmat team are just going onto the aircraft now, they�ll go on and test that material, so then we�ll get an update HAZMAT OFFICER It�s plastic, polyethylene�I don�t know if it's crushed but polyethylene is what it's turned up as FIRE OFFICER So it�s not hazardous? HAZMAT OFFICER Not hazardous. FIRE OFFICER Not dangerous? HAZMAT OFFICER No issue, no FIRE OFFICER Not infectious, none of that crap? Good. Beautiful. HAZMAT OFFICER There�s nothing on there for any safety issues FIRE OFFICER Oh well they can just sweep it up and dispose of it as normal NIKITA Hey Charlie , can you pass on a message to ah Echo , we�re standing down all reporting agencies here on the ground at and everything will be back to normal ops. MARK Copy, thanks. NSW fire brigade has confirmed the substance to be a plastic material so they�ve got no further interest and have stood down the incident, and all emergency services have now left the site. NIKITA Just a prime example of what something so minor can cause, the significant responding parties and resources involved, but everyone�s safe, that�s the main point, until next time. MITCHEL He just really wants to get where he�s going so hopefully we can still get him up there and he just has a little bit of a shiner for his grandson�s graduation MITCHEL I�m just here with COLIN your dad, he just, when he was at Wollongong station earlier he just took a tumble and he�s cut his finger, he has a little cut above his eye but I don�t think there�s anything too malicious going on there MITCHEL So I�ve just got onto his son Daffyd, up there in Brisbane, and just let him know what�s going on. At least that way they�re prepared on that other end AIRLINE You alright? You okay? COLIN Yeah AIRLINE How you feeling? COLIN I feel ok AIRLINE You�re not on any blood thinners or anything like that? COLIN No no no AIRLINE Okay, that�s alright COLIN I�ve just been told that I can get this flight MITCHEL Good outcome� but you know not the best situation but good outcome COLIN Yeah I know typical MITCHEL Thank you so much and COLIN you enjoy your grandson's graduation MITCHEL Very good result. Number one he�s going to get some help when he gets up there, which i think he�ll probably need but not enough to stop him travelling and he gets to see his family and go to that graduation PASSENGER You�re the best! MANDE This is out christmas tree, but we�ve lost the topper NIGEL Yeah look Christmas, it's always a special time of year for everyone of course, and ah yeah we like to get in the festive spirit out on the airfield, and take the car out with a little bit of tinsel, don the Santa hat, and yeah it goes down well with the, with the people on the ramp GEORGE It�s important to switch off because we do have many big days here. It can go from the sublime to the ridiculous in a matter of minutes. It�s all about the team. RIANE Oh! GERRY Ah! Joel look [LAUGHS] put it on for the craic will ya. Kids love it. Go on� go on Joely! [LAUGHS] NARRATOR Every country has a gateway to the rest of the world. In australia, it�s sydney airport � managing flights a day. The most popular tourist destination in the country, different airlines carry more than million passengers annually. Orchestrating the movement of this city within a city� Is a monumental task. From the bowels of baggage sorting To the airport�s seven nerve centre. , people work around the clock To keep sydney airport running safely And on time. The busy holiday season at sydney airport has begun� More than . Million people are set to pass through the airport during the christmas peak. To cope with the demand sydney airport will have extra staff each day during the period. Landside at the international arrivals terminal, a major capital works and engineering project is nearing completion� It�s the installation of the airport christmas tree This is no ordinary christmas tree, it has a uniquely australian design And after a lengthy design and planning process� Jason and his team are ready to see the reality take shape Once assembled the tree will be over metres high and weigh over tonnes Even duty manager warren is impressed As the terminals bustle with holiday traffic, it�s up to the airport�s integrated operations centre to keep a watchful eye over it all. Neil has been notified about an unlikely and problematic passenger at a boarding gate in the domestic terminal Unruly or disruptive passengers on board an aircraft can potentially pose a threat to safety and security of its crew and passengers Neil gets an update form the gate lounge However the smiles don�t last long A duress alarm has be activated at security screening in the domestic terminal. In sydney airport security stopped a man from boarding a flight bound for the usa, with an unregistered loaded pistol in his luggage While an australian federal police officer checks the alleged weapon, the passenger is questioned The busy summer holiday period sees an average of forty-six thousand international passengers arriving into sydney each day. In addition to declaring certain food items and wooden artefacts� International travellers must declare if they are carrying large sums of any currency. Australian border force officers and their highly trained detector dogs play a vital role in detecting undeclared currency. In the international departures hall, dog unit leader clae is working with border force officer jackee� And four year old detector dog, yates �.. To sniff out undeclared currency. Yates stops walking to indicate a passenger of interest. Despite the low risk, jackee needs to confirm that yates did not detect a sum larger than the passenger has admitted to carrying. While the passenger was only carrying about a thousand dollars� It�s not long before yates indicates another passenger of interest. Whilst not above the ten thousand dollar threshold to declare, yates� detection is still valuable. Airside, in terminal two, screening supervisor nathan and his security screening team are gearing up to deal with an influx of domestic holiday travellers. As aviation remains a target for terrorism� The department of home affairs sets out airport security requirements, which includes the use of x-rays and body scanners to detect prohibited items in luggage and on passengers. And it�s not long before nathan�s security team uncovers something serious. Whilst the knife is a prohibited item for the airport� The australian federal police have even bigger concerns. Possessing a knife in a public place is an offence and can result in a fine and the possibility of a two year prison sentence. The police need to question the man about the hunting knife�to determine if there is any dangerous intent More passengers passing through sydney airport during the holiday season means more luggage And more bags means more work for baggage handling system asset manager andrew That�s seventy thousand bags a day, averaging over four thousand bags and hour. To keep airport operations running smoothly, check in must be efficient - with the whole process taking two to three minutes per passenger. Or there�s a risk that bags won�t make it onto aircraft in time for take off. In the baggage control room, senior baggage technician graham has been alerted the conveyor belt at check in counter e has stopped working. Which means checked bags are banking up But at sydney airport, time is money. A fifteen minute delay to the schedule can equate to thirteen delayed flights and more than seventeen hundred irritated passengers. Andrew sends senior technicians graham and scott down to fix the jammed smoke shutter. Unauthorised entry airside is prohibited, so the large gap caused by the broken smoke shutter poses a security risk to the airport. Whilst replacing the rivets is a simple task, it takes time�and every delayed minute means more bags are not being processed With the rivets replaced, all that remains is to test that the roller door is fully functional once again. The baggage belt is operational again and the backlog of luggage can enter the conveyor belt system. But a sudden influx of bags brings other problems With just minutes before check in closes, the race is on for andrew and scott to clear the bag jam and ensure that all the luggage makes it on board the aircraft. After a successful morning detecting currency, Border force officers clae and jackee have brought detector dog yates to a freight warehouse, to perform routine checks on packages arriving into sydney. More than fifty-two million parcels, weighing over . Million kilograms in total are processed in freight warehouses around australia during december. Across australia, border force inspects roughly . Million mail items and seizes drug imports each week. Detector dogs are vital to all police operations in disrupting both ad-hoc and organised importation of illicit substances such as drugs. Another successful detection. This year alone, yates has sniffed out forty five kilograms of narcotics. [;] the relationship between detector dogs and their handlers is a special one, with many going on to adopt their furry partner at retirement. But yates has still got plenty of energy left for the job. In the international arrivals hall� duty manager george is dealing with the crowds that come with the december holiday period With more people there's a greater need of crowd control measures And george has requested for reinforcements The australian federal police are assisting george in keeping the crowd under control While george and the afp keep order in t... Over at the domestic terminal departures�the outgoing movement of people is just as busy� Over . Million are expected to pass through during the christmas peak. Terminal supervisor mitchel is on the floor to ensure the crowds are moving at a steady pace� And to assist passengers who may need directions or help An elderly man has suffered a fall, travelling to the airport, and has been brought to mitchel�s attention As a part of his training mitchel must know basic first aid, and moves colin away from the crowds to asses his injuries In order for colin to catch his flight to brisbane for his grandson�s graduation he must first be cleared by the airline. At the integrated operations centre, a call has come through about a developing situation airside on a freight aircraft The unknown white powder located by a baggage handler in the aircraft�s cargo hold, has the potential to be a hazardous material, or hazmat, which are substances capable of causing fatalities. Such as poison, or worse - the biological weapon anthrax used in terrorist attacks. An unknown white powder is cause for serious concern. In a section of sydney airport arrivals hall was cordoned off when a white powder suspected to be anthrax was discovered. If inhaled anthrax can be fatal And with three terminals teeming with passengers due to the busy holiday season, the airport is on high alert. All emergency services are now on site� and the area around the aircraft where the unknown white powder was discovered� has been cordoned off As the powder is a suspected hazmat, or hazardous material� it needs to be investigated and tested by a hazmat unit If the white powder is anthrax, inhalation can be fatal, even with treatment. The hazmat team moves in� After thoroughly testing the substance, the hazmat response team have identified the powder Testing identified the substance as polyethylene which is the most commonly used plastic. Primarily used for packaging and most importantly is not hazardous Landside at the domestic terminal, injured passenger colin is awaiting airline approval to catch his flight to brisbane. While terminal supervisor mitchel briefs colin�s family on the situation And, after speaking with colin, the airline has a decision on whether or not he can fly To ensure colin makes his flight without any other mishaps, mitchel has also arranged wheelchair assistance to the gate At this time of year� it�s not just passengers feeling the festive spirit� The team at sydney airport also take a little time out to enjoy the season, any way they can� A reward for surviving another big year at australia�s busiest airport. FINAL PRODUCTION SCRIPT Inside Sydney Airport 3